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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28889 results found

  1. Can't drag cards for mulligan

    Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Request for mobile client in Thailand regions

    After the mobile globalize of MTG Arena. I’m very excite to play the game on my mobiles regardless ios or android, but the game is not in the app store nor play store. I would like to ask that could you please put the game in the Thai Region.

    Thank’s in advance.
    Best regards,

    Ravi T, MTG players since New Phyresia

    3 votes

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  3. was disconnected during premier draft

    was drafting AFR premier event on iOS. packs piled up on my name. had to quit the event to get back in and had missed several picks. no screenshot because I was tilted.

    1 vote

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  4. Make blood-lands or a sanguinate ability for vampires to give other cards life-link/flying or Epidemic effects for DoT's

    i think having blood-lands for vampire set with a certain royal-heirarchy to sanguinate and tap blood mana to give non vampires Mythic ones at cost of tapping and a turn but also Zombies carry various Epidemics that if they are blocked apply damage every turn to power and toughness unless players have blessed artifact fountains so you can even versatise other deck styles, i love creating my own style deck but Standard moves so fast and when i jump in and out of the game cards prices quickly drop or i gotta look for versions of Sorin that wont see…

    1 vote

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  5. Something needs to be done about the wins to rewards in this game! Losing 20 games in a row feels like such a waste of time!

    It truly feels like there are days where this game just wants you to lose. I know it is all about the odds and luck of the draw. But sometimes it just feels like the game gives you nothing, then your opponent gets something you have no defense against. An example would be the current Historic Jumpstarter. There have been so many games that I have been set up against flying with no way to counter. So it would be nice to just get something for playing cause I know you can't win all games, but it feels so wrong…

    1 vote

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  6. Improve communication during service outage.

    I find the lack of clear communication during the recent service outage severly lacking. I'd expect close monitoring after such a major infrastructure update, but still there's a huge delay between global problems preventing play and an update in your status page and official forum thread acknowledging the problem.

    During the several hours in between, your users will try to troubleshoot the issue on the client side while for you it's clearly on the server side. You're wasting all your players' time by not timely updating your status page and forums.

    You should seriously prioritize monitoring and communication. You can't…

    1 vote

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  7. Prerelease code not working?

    I bought a Kaldheim prerelease like 2 weeks ago at my lgs and arena is saying the code is invalid, and I have no idea why. I know I put the code in right, and I don’t think I have used another prerelease. I also made sure I didn’t show anyone the code, any aid that can be provided would be greatly appreciated, thanks in advance, and keep up the good work! This happened on Windows 10 by the way.

    P.S. Any possibility of allowing codes to be put in on mobile in the future?

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  8. Vorinclex vs. Saga

    The first f/x of a Saga should trigger, since the counter is a product of the effect, not the other way around...

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Inscription of Abundance Bug

    I had a bug which caused me to lose a ranked match. I used Inscription of Abundance and when I attempted to choose a player to gain life, it would only bring up the chat option and wouldn't select myself. I could also not continue to gain any other of the benefits of the card.
    Picture attached.

    5 votes

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  10. Filter by Date Acquired in Collection and Deck Building. For instance, I want to see all new cards acquired in the last 2 weeks.

    Filter by Date Acquired in Collection and Deck Building. For instance, I want to see all new cards acquired in the last 2 weeks.

    2 votes

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  11. But with season rank tiers

    It appears that the tier ranking issue is still occurring. I’m a macOS user and every time I rank up, it takes me back to silver one.... is there going to be a solution to this since it seems to be an issue since at least February. It really ruins the gameplay for players.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Normal play queue is affecting my constructed rank

    Since ZNR released i've been trying out new deck ideas in the normal play queue.
    For some reason after every match, win or lose my constructed ranking is being affected.
    I don't want to keep losing rank because i'm trying new ideas in a queue that shouldnt be ranked.......

    16 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Don't remove ideas that are inconvenient for the CEO.

    If that leads to a solution to the problem, the CEO's replacement proposal probably doesn't violate any rules.
    And this is not a tyrannical nation, and you are not a censorship machine.
    I seriously believe that the expulsion of CEO Chris is essential to fundamentally solve the current MTGA problems.

    1 vote

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  14. Bug with vespilark combo

    I was playing against vespilark combo. They Were timing out and then all of a sudden they went infinite and then both user got the losing explode animation and it went to sideboard. Then it gave me the victory but only for one and not the best of three. This happened on game two after I won game one

    1 vote

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  15. Don't make the master levels so hard to attain for a regular player with a life.

    Please make the max level of the mastery tree attainable for a casual player. I have a life and I am wanting to spend less and less money for something I cannot completely attain simply because I do not have the time to attain it. That or make things outside of questing give XP. Do something to counter balance this.

    1 vote

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  16. bug

    Translation problem on the card Fracture.
    In French it is written that it is possible to destroy a creature with this card.
    I lost a draft because of this error ...

    4 votes

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  17. Bug

    Bot match doesn't work

    1 vote

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  18. Show "Not Collected" cards by default

    In a wildcard-based economy, it seems very strange to not have the "Not Collected" filter selected by default when building a deck.

    I've never once built a deck where I didn't want to show the cards I don't own. I suspect many others are in the same boat. Please check the "Not Collected" box by default whenever the deck builder is open. It's annoying to have to click 3 times to get to a usable state in the deckbuilder.

    One "feature" that makes this even worse--after picking a Brawl commander, it clears all filters so even if I've checked the…

    3 votes

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  19. Let winning player finish game when the opponent Concedes

    During the game, we build towards the victory and it is fun to see it unfold. I would say that for me, the joy seeing the spells come together in a victorious crescendo is even more important than the joy of victory. So when the opponent concedes just before I sling my finishing spells, it takes a bit of the joy of the game from me. It would be very nice if there was an option to resolve one last turn that kills the opponent, even if it is without them (they could go on to their next game or…

    2 votes

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  20. Keep playing against competetive decks in the casual queues.

    I am so sick of playing against the best standard decks in the casual queues. Can you please make a way so I don't have to play against the top decks with my bad decks?

    7 votes

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