MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3450 results found
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Opponents timer isn't running.
This has happened in multiple games where the opponents timer isn't running. It's been 10 minutes on their turn and the timer isn't counting down. Meanwhile my timer is screaming at me if i take longer than 30 seconds. WTF?
2 votes -
Auto save must be added
It is very frustrating that I've spent over two hours building a Brawl deck on my Android type phone to answer a phone call and when returning to the Arena, it reloads and it's as if I did nothing for all that time . You NEED an auto save on deck building. This is not the first time this had happened to me and I actually got so mad the first time it happened that I quit playing the have for about a week and have only now decided to try building a deck again because I must to join the brawl event . Very frustrating!!!!!!!!
It is very frustrating that I've spent over two hours building a Brawl deck on my Android type phone to answer a phone call and when returning to the Arena, it reloads and it's as if I did nothing for all that time . You NEED an auto save on deck building. This is not the first time this had happened to me and I actually got so mad the first time it happened that I quit playing the have for about a week and have only now decided to try building a deck again because I must to join…
2 votes -
Frozen App
Game froze in the middle of match. Restarted the app then froze again when trying to rejoin the match then froze and additional two time.
1 vote -
Drowner of Truth mana auto-tapper jumps over every possible hoop it can do avoid paying colorless mana for a beneficial effect
Over several games I have confirmed that the mana auto-tapper views Downer of Truth's text "When you cast this spell, if {Colorless} was spent to cast it, create two Eldrazi Spawn tokens" as a negative that should be avoided at all costs rather than a boon, I had a bunch of mana and artifacts that could tap for colorless or ping self for 1 to do a color, the auto-tapper pinged me for 7 health rather than generate spawn.
1 vote -
Glissa, Herald of Predation is broken
My opponent had Glissa, Herald of Predation as his commander. He was able to do all three of the options on each combat, even though it says choose one. There were no cards to cause it to trigger multiple times, so it's clearly bugged.
1 vote -
Demilich does not consider perpetual modifiers on cards in the graveyard.
When Demilich effect triggers, allowing you to cast a card from the graveyard, it does not allow you to pay the alternative cost applied by a perpetual card effect (i.e. mana of any colour can be spent to cast this); it required me to play white mana (on a modified light's hope, conjured by Tome of the Infinite.
As far as I can tell I should be able to cast the cost paying any colour of mana as indicated by the modified card.
1 vote -
Blighted Nightmare and Garvitic Herald Interaction
Gravitoc herald allows to seek a permanent (non land) with mana value 3 or less. Moreover it allows within the same turn to play that card for a warp cost of 0.
Using that I can find blighted nightmare (assuming it’s the only permanent with cost 3 or less in my deck or that I luck out and find it). Blighted nightmare comes back to my hand if I trigger its secondary effect (blight a creature, return one from graveyard with mana value equal or lower than highest thoughness on my board).
That means I should be able to infinitely cycle blighted nightmare as long as I have creatures to feed it (warp for 0, trigger secondary effect, blighted nightmare comes back to hand, repeat).
I tried this in game and after the first time I play blighted nightmare for a warp cost of 0, once it comes back to my hand I can no longer warp it despite the fact that Gravitic herald started the card gets a 0 warp cost till end of the turn.
Appreciate your attention.
Gravitoc herald allows to seek a permanent (non land) with mana value 3 or less. Moreover it allows within the same turn to play that card for a warp cost of 0.
Using that I can find blighted nightmare (assuming it’s the only permanent with cost 3 or less in my deck or that I luck out and find it). Blighted nightmare comes back to my hand if I trigger its secondary effect (blight a creature, return one from graveyard with mana value equal or lower than highest thoughness on my board).
That means I should be able to infinitely…
0 votes -
Art Options
If you open to view a set and a card has different versions you are not able to see the versions because it limits to the set only. Instead you have to search the card name to view all versions.
This is very annoying when you want to change the art of all card in a set, such as the avatar etc show screen shots or the mythical archive. If you don’t like the art you have to search card by card which is difficult when you don’t know which cards have different art options.
In general, every card should have the regular border or “simplified” card style as an option in my opinion. I would appreciate it if I could actually read my cardsIf you open to view a set and a card has different versions you are not able to see the versions because it limits to the set only. Instead you have to search the card name to view all versions.
This is very annoying when you want to change the art of all card in a set, such as the avatar etc show screen shots or the mythical archive. If you don’t like the art you have to search card by card which is difficult when you don’t know which cards have different art options.
In general, every card should…2 votes -
Bug / Wildcards lost
"Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.
Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"
2 votes -
deck builder - Bugged decklist checking
I have my client open and I noticed at the bottom of my selection of decks that on of my decks I have used in the past suddenly says I am missing a card and it is no longer in my collection. I go into the decklist to find the card but it still shows 100/100 for the quantity. No recent ban changes that I can see have affected this list. See attached
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2 votes -
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Fix your **** tutorial avatar!
The wisp loads every game I play, it makes a twinkling sound, and that **** twinkling sound follows THE WHOLE TIME THE GAME IS RUNNING. Fix this! Why is your game so terrible!
2 votes -
Card from pack not in card inventory
I opened a pack that gave me a card called "Raph's Jitte" with the subtitle of "Umezawa's Jitte." I cannot see it in my card list at all, no matter what filter settings I define. This card appears to be banned in all formats that are available online in Arena - but there should be a way to view it in the card list. I'm not sure if this is a bug or if it is intentional. Also, any card that is banned to the point that it is unplayable and unviewable should not be offered in the packs on Arena. This is an online format, there is no reason to model the limitations of printed cards.
I opened a pack that gave me a card called "Raph's Jitte" with the subtitle of "Umezawa's Jitte." I cannot see it in my card list at all, no matter what filter settings I define. This card appears to be banned in all formats that are available online in Arena - but there should be a way to view it in the card list. I'm not sure if this is a bug or if it is intentional. Also, any card that is banned to the point that it is unplayable and unviewable should not be offered in the packs on…
1 vote -
Commander discarded to graveyard with no prompt to send to command zone
- Have a number of cards in hand at end of turn above your hand limit with your commander as one of the rightmost cards in hand. Run out of time in your turn. The game forcibly sends your commander to graveyard instead of presenting option to send it to command zone.
- PC
- Commander ends up in graveyard.
- Option to send commander to graveyard or command zone (even if the option times out quickly).
- It's particularly relevant to Acererak the Archlich. He repeatedly draws cards, returns himself to hand, and is likely to run out of turn time in normal play. It could theoretically happen to any commander if your opponent say cyclonic rifted you as you were running out of turn time.
- Have a number of cards in hand at end of turn above your hand limit with your commander as one of the rightmost cards in hand. Run out of time in your turn. The game forcibly sends your commander to graveyard instead of presenting option to send it to command zone.
- PC
- Commander ends up in graveyard.
- Option to send commander to graveyard or command zone (even if the option times out quickly).
- It's particularly relevant to Acererak the Archlich. He repeatedly draws cards, returns himself to hand, and is likely to run out of turn time in normal play.…
1 vote -
Etali, Primal Conqueror visual glitch
Etali, Primal Conqueror's transform ability is showing as double the cost (18 colorless, one green, one green or 2 life). It still allows you to cast it for the correct cost, so it seems to only be a visual glitch.
1 vote -
Match ended sundely and gave a loose
I was playing a match and it sudendly ended and I got a loose.. I was winning that match, that happened in a draft
1 vote -
STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
2 votes -
1 vote
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Bug related to copying Hidetsugu and Kairi
When creating a copy of Hidetsugu and Kairi, the original or the copy must go to graveyard by the Legendary Rule. Since this happens before the first priority after H&K entering battlefield, two triggered abilities (entering and dying) must be placed on the stack at the same time and in an arbitrary order.
In MtGA, this order is determined so that entering ability must be resolved at first (even though I activated Full Control mode.) This seems to be a bug.
In the attached file, the last turn contains this matter. Please check it.1 vote -
Abundant countryside
Abundant countryside is not an available card.
1 vote -
draft bug
Dear Support,
in a Premier Draft i encountered a Bug, which derailed the draft completly.Durning the Edn of Pack one i tried to pick a Formidable Speaker. I saw that thecoloring when you select a card didnt appear correctly. Then after some fast clicks after another an error mesage appeared, which i clicked away as i still was panic clicking. Then I got the Window "Wating for the Server..." Nothing happened. When force quit the programm and logged in again... the draft was already in its last picks. Including the Message it took all bout 30 Minutes and the entry fee.
(edit: the attached log was after restarting MTGA, i'm not sure if that is relevant)The last time i reported a bug i got a entierly different layout. Did something change?
Regrads
bstoneDear Support,
in a Premier Draft i encountered a Bug, which derailed the draft completly.Durning the Edn of Pack one i tried to pick a Formidable Speaker. I saw that thecoloring when you select a card didnt appear correctly. Then after some fast clicks after another an error mesage appeared, which i clicked away as i still was panic clicking. Then I got the Window "Wating for the Server..." Nothing happened. When force quit the programm and logged in again... the draft was already in its last picks. Including the Message it took all bout 30 Minutes and the…
1 vote
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