MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3220 results found
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SL Feedback but also posting it here cause customer service continues to reference you as the go to
I think Vince says it best:
https://www.youtube.com/watch?v=88HIeo42SucBut really, if you squeeze something too hard, it will hurt you back. The community will only take so much abuse. I have stopped buying SL cause how dumb it has gotten. Not even caring to search up that page any more.
1 vote -
Not leveling to mythic despite winning last diamond match
I reached the penultimate pip in Diamond 1 ranked play today and upon winning did not level to mythic. I repeated this 3 times and no dice. My daily win counter also stopped advancing for each win at the penultimate pip. I closed and reopened the game, no change. I "repaired" the game file, no change.
I opened the game on my tablet. No change. I played another hand and lost, it reduced my level. Upon winning again I regained my pip and had the win count against daily. upon winning again, still no level into mythic, still nor recording…1 vote -
Lorwyn Eclipsed incomplete set collection
For some reason the commander decks were added to the set collection for lorwyn eclipsed. Since I did not purchase the Elements deck I cannot currently complete the set collection due to the commander cards no longer being available for purchase. Please either remove the commanders from the base set or allow purchase through gems or wild cards.
1 vote -
1 vote
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CHEATER - HYT
Here we Go again back with the same f****** people that don't play the f****** gamne HYT, THOKKGRIN, TSUGE,
Absolutely f****** ridiculous. Get rid of these f****** people stop wasting my f****** time. I've told you about 6,000 f****** times already about these f****** losers that don't play the f****** game. Fix your f****** game man f*** off. I'm a paying f****** customer. I'm getting really f****** ****** off that you're f****** wasting my f****** time
1 vote -
draft : deconnection & difficulty to join back
Draft didn't work as expected, many bugs when joining and joining back this morning
1 vote -
バグ報告
1ログイン後
2Android
3対戦勝利後のイベント報酬、デイリー報酬が反映されない
4イベント報酬、デイリー報酬のタスクの進行1 vote -
Maske der Verbrennung
Es wird angegeben, dass ein Artefaktkreaturenspielstein erzeugt wird, aber es wird ein Spielstein ohne Artefakt erzeugt.
1 vote -
expel the interlopers
this card has a "flaw" when used it will also destroy "radiant grace" this is a unique glitch that shouldn't happen, but does and will benefit as a bonus for all whom use it.
1 vote -
Sliver Cascade
First Sliver Cascades once then next sliver did not cascade. Also graveshifter did not see my commander in the graveyard when i cast it from hand. Had maskwood nexus out not sure if it effects it.
1 vote -
Infinite loops dopplegang storm chasers talent
My idea is to stop using MY timeouts when the opponent is in an infinite loop. How is that MY fault they are taking a half an hour with dopplegang and stormchasers talent? I lose because they take too long? What kind of system is that?
1 vote -
Game loses connection
On android mtg arena looses connectivity anytime you minimize it it doesnt matter if it's only for 1 second. Also what's more irritating is that if you have your android device to automatically connect to wifi if you are playing arena on 5g and you come in range of a saved wifi network when you automatically comment the game crashes as well. You have to close arena down reopen it just to be logged back into the match you were playing before the problem occurred just to be 2 or 3 turns behind having done nothing to your boardstate nor…
1 vote -
Account-specific -32603 crash — one account works perfectly, $3k main account dies on same server
This is not generic feedback. This is a reproducible account-specific backend crash on your end.
Free account (realt1mg#40407) logs in and stays connected instantly on frontdoor-mtga-production-2026-57-40-2.w2.mtgarena.com:30010.
Main account (Superdave3000#06359 — $3,000+ spent) gets -32603 “An exception occurred” every single time ~12-15 seconds after successful credential login on the exact same server.
I have already tested: normal connection, NordVPN (multiple locations), phone hotspot, and a remote dev server 2700 miles away. All produce the identical result.
This is clearly your backend choking on something in my account data.
Please escalate this ticket to engineering immediately instead of sending me to the…1 vote -
Skipping steps after sneak attack
Sneak ability on stack, acceptere sneak Resolve, didnt get chance to respons after. Playing on android Phone, unable to capture lige.
Loosing match in ranked pick two draft1 vote -
GreError
Bug Report: Attached are images of the game state as I cannot find where the logs save on a Pixel 9.
1 vote -
Teenage Mutant Ninja Turtles Premier Draft
Yesterday I wanted to join a Teenage Mutant Ninja Turtles Premier Draft by spending my draft token, and when I entered and spent it, it took me to a March of the Machines draft that I didn't want, but it was too late.
1 vote -
1 vote
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Rest in peace not targetable
Could not target rest in peace with any of my cards in hand. I had both boseiju and mystic repeal and the game would not let me target it.
1 vote -
Time penalty with no initiative.
Opponent declared attackers, an effect put a land onto the field, which caused 200+ scut swarms to be put on the field. ETB effects hit for each one as they entered. As this was happening, I hadn't any ability to interact, however next initiative was mine (to declare blockers). with 200+ effects on the stack and each one stopping for an ETB effect, the penalty Timer started counting down, but it was my count down timer, and I lost the ability to declare blockers, even though i hadn't interacted, nor did I have interactions with the field.
1 vote -
Opponent froze game session via roping and now stuck in game. Unable to connect to another.
Opponent repeated roped all available time then at one point game no longer progresses and timer froze. I have closed the application several times. Its now over 45 min and still stuck in this match.
1 vote
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