MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4805 results found
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Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
1 vote -
Preferred cards on deal
Why does the game pick a specific card and deal it to me and my opening hand almost every single game and it's not even a useful card. It's like the most expensive useless card at the beginning of the game. It wants to give me every single time like what the f*** is the problem. It's at the point where I have to remove cards that I don't want to remove because I just keep getting them so often and it doesn't make any f****** sense. One of like f****** a hundred cards and I get it more often…
1 vote -
BRAWL CHEATERS
How do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f******…1 vote -
Battle pass
If I purchase additional levels, will I get the same number of boosters as listed?
1 vote -
1 vote
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Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
1 vote -
LGS Wins Added to Arena
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease),…1 vote -
bug: moonshadow dying to Honest Work
I had a Moonshadow die when Honest Work became attached to it. This shouldn't happen.
1 vote -
cant buy gems
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
20 votes -
Bloodthirsty Conquerer
I have now had numerous games where Bloodthirsty Conquerer created an infinite loop. Sometimes I was winning. Sometimes I was losing. Sometimes it was neck and neck. Most of the time it has happened to me. Some of the times I was the one getting the benefit.
But every single one of these games was ruined. Fix this stupid, broken gameplay mechanic. It is not the spirit or intent of the card to create an infinite feedback loop. That is poor implementation, not a problem with the card. It activates once. And ONLY once.
14 votes -
Test of Endurance still bugged.
I played a Starter Deck duel and ended with 73 life and, after first being elated, I received no achievement. Through asome research I confirmed that it should be unlockable on starter deck duels. I also discovered that this been an issue for many others (even for different achievements).
I
2 votes -
Avatar legendaries
None of my mythic Legendaries from Jump In are populating into my collection, and I can’t even see them if I check the “not in collection” filler. Aang, Zuko, Azula, Hei Bai, they are all missing. The screenshot have no filters on, just the text filter.
2 votes -
Are you guys nuts?
You should really rebalence the jump in event. 8 creatures, 5 spells, 27 lands!?! What the f...
2 votes -
Three steps ahead + Wrench, Speedway saboteur
Wrench, Speedway saboteur's ability allows you to cast exiled cards with mana of any color.
Yet when I exiled Three steps ahead with it, I found myself unable to cast the modes which didn't require blue mana. The spell was glowing as playable but when selected it says one blue mana is required to cast it.2 votes -
Waterbending automatically tapped all my lands costing me the game.
During blocking, I intended to play an instant spell after activating water, bending one time. I accidentally pressed it again, which was fine. They canceled button appeared, but I tapped one of my lands for Mana, and it automatically tapped all of my lands, making me unable to use my instant. Nothing like that should ever happen.
2 votes -
Jump in game won't let either player take action
Jump in game gives both players timers but won't let either player take an action
2 votes -
Can’t press back button when editing decks
When I try to edit my deck’s avatar or companion, I can’t press the back button on mobile
2 votes -
Game is rigged
This game is clearly rigged. The more money you give them the more benefit you receive in games. If you stay free to play your draws in-game are calculated to benefit your opponent.
7 votes
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