MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
4184 results found
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disconnected
i have to preface this by saying this was not a network disconnection. i was disconnected from a match, and sent back into the main menu. there was no way of returning into the match from the game, and the event showed neither a game loss nor a win. i restarted the game and returned to the match, having lost the turn i would have won the match in. i have encountered this bug before, and always having to face the risk of a DC due to a game bug makes it very hard to dare to put any money into the game, as the game might just give me a game loss for no reason.
i have to preface this by saying this was not a network disconnection. i was disconnected from a match, and sent back into the main menu. there was no way of returning into the match from the game, and the event showed neither a game loss nor a win. i restarted the game and returned to the match, having lost the turn i would have won the match in. i have encountered this bug before, and always having to face the risk of a DC due to a game bug makes it very hard to dare to put any money…
1 vote -
MTG Arena Support website sign in does not work on Firefox
The mtgarena-support.wizards.com website login links do not work on Firefox. They do seem to work correctly on Chrome, but every time I click on "Sign In", it redirects to the current page, not allowing me to enter credentials or signing me in.
I am using the most updated version of Firefox for Windows and not using any extensions.
1 vote -
App Keeps Closing
My application keeps closing randomly, but always before I can start a game. This started immediately after the required update yesterday and had been happening ever since.
1 vote -
Idea for Brawl deckbuilder
Hello! When you're building a Brawl deck, it would be great if the second Commander slot would go away if your Commander doesn't have Partner. It would also be great if the Companion slot would go away if you selected "No" when asked if you wanted to set a creature in the deck as your Companion. These unused slots take up a lot of space and make navigating the deckbuilding area more difficult. Thanks for your time.
1 vote -
Shiny / Grinding noise in SFX is irritating.
Repro:
1. Go to settings, Sound,
2. turn down all volume sliders except SFX.
3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.
Desired result:
* Isolating this sound and letting users disable it.
* Or, only using it for a contextual event, and not the whole match.Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It is a high pitch grindy noise. It has a shimmery fantasy sound to it, but it survives the entire match, survives the entire main menu.
It now has a nails-on-chalkboard thing for me after so much time hearing it.
A louder version of the noise shows up when someone is AFK.
It's in the "SFX" category, but maybe it should be in a different category? Maybe a checkbox for "Additional ambient sounds" to isolate it away from my normal game playing sounds?
Repro:
1. Go to settings, Sound,
2. turn down all volume sliders except SFX.
3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.
Desired result:
* Isolating this sound and letting users disable it.
* Or, only using it for a contextual event, and not the whole match.Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It is…
1 vote -
mastery pass
ECL Mastery Pass - Level 4 reward is 3x packs for ECL, but received 3x packs for EOE instead.
1 vote -
Game crashed when attempting to play Wistfulness
In Sealed event, I was attempting to pay for Wistfulness using mana from Eclipsed Realms - I chose blue mana. Game crashed, timer ran out and it was as if I did nothing on my turn. It happened two times and after that I managed to play it for evoke cost. I'm attaching a log. Can you reimburse me a Sealed token?
1 vote -
Cartas sem informações
Cartas sem descrição
Quando é carregado o metagame para iniciar a partida a descrição e as informações das cartas ficam borradas por um sprit preto, e que fica impossível de jogar. Desde a última vez que foi feita a atualização do software que o app apresenta esse problema recorrente. Por favor se for possível aos desenvolvedores possam ter algum patch que resolva esse problema urgentemente pois a imersão para o jogador é péssima.
1 vote -
"This, is your Rank"
every single time, every single time i enter the menu to play ranked historic, or standard. the wisp reminds me "This, is your rank" and reminds me to check my rank in the profile. This is getting unbelievably irritating
2026.55.10.11072.12286101 vote -
the pick two draft error
my pick two draft of lorwyn is error. i finished the draft but didn't recieved the reward and cannot re-enter the format.
1 vote -
ストアでカードの購入ができない
ローウィン実装以降ストアでカードを購入出来ません。
スクリーンショットではローウィンとアバターのみですが、すべてのパックで同じように選択が表示されず、購入が出来なくなっています。1 vote -
Bugs
Game is trash.
1 vote -
gilt-leaf's embrace
Gilt-Leafs Embrace did not grant trample when flashed in during the midweek magic event. it did grant the attack buff and the indestructible, but the trample fizzled.
1 vote -
Echoes of Eternity Match Errors
When Echoes of Eternity triggers, I frequently get match errors that force a draw between my opponent and I. The more duplicates of this card on the field, the sooner the match forces a draw. I experience this on both PC and Android. Unfortunately, this tends to happen when the match is going in my favor, making this bug more frustrating.
1 vote -
Storm Deck Timeouts
When playing a storm deck, even when constantly making game actions, the game timer consistently keeps ticking and i cannot play all my spells within my turn. Im playing jhoira artifacts and have a very difficult time finding aetherflux. If a player is constantly making game actions the timer should not keep ticking for timeouts and skip the players turn while still drawing cards.
1 vote -
Changeling Interactions are Bugged
From what I've seen a lot of interactions with changeling are bugged. Any card that needs a specific creature type should be able to use a changeling card, but they aren't working. There are two other open bugs, and mine specifically was that I could not use a creature with changeling to satisfy a "Behold a Kithkin" cost.
1 vote -
Loss connection
Yesterday, while I was in the middle of a draft, I suddenly got disconnected with a prompt saying the resources were not updated. While reconnecting, it took a long time to download the resources. When I finally reconnected, it was already down to the final picks of the second pack. It severely impacted the gaming experience.
1 vote -
Crashing in critical moments
Cannot open store, cannot draft on android crashes happens as soon as it loads, need refund!
1 vote -
Store crash
Crash on store open, able to purchase gems but Android crashws common on new update
Crash also occurs when Entering a draft!! Need refund!
1 vote -
consign to memory
consign to memory to counter warp ability does not work, it pass directly even with full ctrl
1 vote
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