MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3210 results found
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Searching for Cards - Art Styles Dont Appear Correctly
When I'm trying to search for cards, like s:PZA, even cards that I have selected another art (as my favourite art no less), they dont appear over the PZA slop ‘style’.
Let users opt out of lazy choices.
1 vote -
Dominaria and Rivals of Ixalan alternatives is missing
I had alternate versions of cards "Llanovar Elves" and "Ghalta, Primal Hunger" in my collection. They used to show up as individual cards, but now they appear as styles. And I don't have those styles, even though I definitely had the cards.
1 vote -
Cards getting stuck in a stack once played
Cards from myself and my opponent would get stuck and never go to their place on the board. This would cause me to not be able to select my own creatures/Planeswalkers and not be able to select my enemies creatures when playing my own spells.
Edit: this was on a Google Pixel using android OS1 vote -
Did Not Receive TMNT Arcade Style Cosmetic - 8000 gold
Paid 8000 gold but TMNT Arcade 4 card cosmetic is not to be found anywhere. I own one of the cards but this cosmetic does not appear.
1 vote -
Missing Cosmetic I Bought - Arcade Style Turtles
For 8000 gold I bought the Arcade style TMNT 4 card set. If you look under MY store you will see I bought it. None of them appear anywhere. I do own one of the cards yet the cosmetic does not appear.
1 vote -
Multiple highly unusual crashes while playing against a particular opponent
Played against an opponent with the name Hairra_Wedge
The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.
1 vote -
non accedo al gioco tramite rete wifi dal mio pc
non riesco ad accedere al gioco tramite rete wifi dal mio pc
1 vote -
Missing Type of Feedback
Even navigating to: https://feedback.wizards.com/
I'm trying to leave feedback about Magic than just about MTGA.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Missing Simplified Art Options
Most cards have simplified art options.
Including cards I'm sure you have the contracts in place to use these newer art styles (at no additional costs to WotC; because how poorly WotC treats artists).
Could you please make cards have at least a standard art style that is readable and within universe than this out of universe slop you are stuck to.
1 vote -
A way to review owned alternate arts please.
As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.
These are cards I would potentially spend my wildcards…
1 vote -
Block letters
Game appears unplayable. Blocky lettering and cant read anything.
1 vote -
ive spent so much money the game stopped working properly
i have so many cards that it makes the game not load right and my screen gets whited out in my collection. **** this game. its been broken forever. fix your game
1 vote -
Duplication protection gems not awarded
Gems awarded from duplication protection are not added to my gem count.
I don't have exact steps to produce this bug, but i get animation that card reveal is actually resolving into some gem amount 20 or 40 gems. But in my gem amount stays the same.
Tried changing views and restarting the game but the gem amount stays the same.
1 vote -
Game freezes
I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently
1 vote -
Unable to choose color when adding mana of any color
Whether choosing a color for my multiversal passage or selecting a color to add with a mana dork I am currently unable to select a color from the wheel that pops up. Im using the most up to date version on my android device. The wheel is completely greyed out. Leading me to either roping my opponent so it will auto choose white or hoping the auto tapper correctly guesses the color I want.
1 vote -
Add the Doctor Who set to MTG Arena
Since the sets for Avatsr the Last Air Bender, Lord of the Rings and Final Fantasy are on Arena, why not Doctor Who? I know they are commander sets, but a standard deck could be made from the cards.
1 vote -
Game freezing in android
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…
1 vote -
Format option add on play All decks format button in Find Match My Decks screen.
When in find match screen you cannot only see decks in certain formats like on the deck screen. Please add this feature on deck selection screen. Its the button that says All Decks on it. You can change it to standard, pioneer, Historic etc.
1 vote -
prerelease packs are still locked
TMNT is officially live on Arena, however I've experienced and others have reported it on Reddit as well that we are unable to open the 6 packs provided to those that played in a physical prerelease over this past weekend. These packs still show as locked on the Packs screen and cannot be opened.
1 vote
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