MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3042 results found
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displayed name
I need... or is there a way to change your displayed name?
1 vote -
aerialist
- Put two +1/+1 counters on Beast, Erudite Aerialist.
- Debian/Steam
- Beast doesn't have flying
- Beast has flying
1 vote -
Bug lié au booster doré
J'avais débloqué le booster doré grâce à l'achat de 10 boosters, puis lorsque j'ai débloqué les cadeaux de l'anniversaire mgt arena, j'aurais dû avoir un autre booster doré. Mais je n'en ai eu qu'un seul au final
1 vote -
Ban Nexus of Becoming from standard ranked
Ban Nexus of Becoming from standard ranked.
1 vote -
Bug
Android arena. Playing midweek magic phantom bot draft. Both me and my opponent roped at the same time. Skips my next turn after I played one creature spell that stayed on the stack and never resolved. No way to leave match except to exit the app.
1 vote -
"Read Ahead" on "The Cruelty of Gix" makes it go to the graveyard, no trigger
"Read Ahead" on "The Cruelty of Gix" makes it go to the graveyard, no trigger.
lost two games in my planar cube draft. one time i cast the card chapter 1. everything works fine.
one time i cast on chapter 3, goes to the graveyard, no trigger on the stack.
one time i cast one chapter 2, again goes to the graveyard, no tutor for me.1 vote -
Cactus
Unable to target cactus creature with sorcery spell
1 vote -
fastbond
I had fast bond, zuran orb, bristly bill combo going and I was not able to execute my combo because I timed out on my turn. Why does the rope burn while I am taking game actions?
1 vote -
Misleading Reward Display in Marvel Jump In
Hello,
I would like to report what I believe is a deceptive reward display in the new Marvel Super Heroes Jump In event.
The reward screen clearly states:
Reward: 2 Rare cards
Rare or higher cardThere is absolutely no mention anywhere that a reward can instead become 20 Gems if the player already owns four copies of a Mythic card.
In a previous reply, your support team confirmed that Jump In ICRs do not have duplicate protection. This means players may pay 1,000 Gold expecting the advertised reward of two Rare cards, but instead receive only 20 Gems without any warning.
This reward presentation is misleading and deceptive. The possibility of receiving Gems instead of the advertised card is important information that should be disclosed before players spend their Gold.
At a minimum, the reward screen should clearly state something like:
"If you already own four copies of a Mythic card, that reward may instead be converted into 20 Gems."
Without this information, the current reward display creates false expectations about what players are purchasing.
The attached screenshot shows exactly what players see before entering the event, and it contains no such warning.
Please either:
Add duplicate protection to Jump In rewards, or
Clearly disclose the Gem conversion on the reward screen before players spend Gold.I hope you will correct this issue to make the reward system more transparent and fair for all players.
Regards,
A disappointed player
Hello,
I would like to report what I believe is a deceptive reward display in the new Marvel Super Heroes Jump In event.
The reward screen clearly states:
Reward: 2 Rare cards
Rare or higher cardThere is absolutely no mention anywhere that a reward can instead become 20 Gems if the player already owns four copies of a Mythic card.
In a previous reply, your support team confirmed that Jump In ICRs do not have duplicate protection. This means players may pay 1,000 Gold expecting the advertised reward of two Rare cards, but instead receive only 20 Gems without…
1 vote -
Card Style
I did NOT receive my card style purchased in store.
1 vote -
STILL Missing June Rewards
In June, the seasonal rewards were given out in error at the start of the month. A note was sent out to say that everyone would receive Mythic rewards as compensation. When those were sent out, all my packs were "blanks". There was a follow up message giving me 5 packs for Constructed, but I have still not received the packs for Limited over a month later.
I believe this happened because when the prizes were given out early in error at the start of June, I had not yet played a game of Limited. However, I frequently play Limited and played a lot of Limited in June.
I just want the 5 packs for the June Limited Reward. I've already submitted one post about this and still have not heard anything about it, which has lead to growing frustration on my end. If it is simpler to send the equivalent value in gold (5000) or gems (1000) that is fine with me too.
In June, the seasonal rewards were given out in error at the start of the month. A note was sent out to say that everyone would receive Mythic rewards as compensation. When those were sent out, all my packs were "blanks". There was a follow up message giving me 5 packs for Constructed, but I have still not received the packs for Limited over a month later.
I believe this happened because when the prizes were given out early in error at the start of June, I had not yet played a game of Limited. However, I frequently play Limited…
1 vote -
Opposition agent and Morning song Aria isn't fun
Maybe ban cards that make it impossible to have fun? Or don't make them at all?
1 vote -
Card Style Collection Count
I would like a number showing your cards you've collected, like the "collected:#" under the actual single cards you can buy, under the card styles in the store, so I know if i have the card or not before buying a style in the daily deals. Currently I have to leave the store, check my collection, and come back if im not sure.
1 vote -
Doctor Doom's ETB doesn't trigger when sac'd and returned to battlefield
- Reproduce: With [Doctor Doom] in play, I cast a return to the battlefield until end of turn spell [Not Dead After All] targeting [Doctor Doom], then I cast a spell with an additional sacrifice cost [Village Rites], targeting [Doctor Doom].
- Platform: IOS.
- Actual Results: [Doctor Doom] is sacrificed and in the case of [Village Rites] I draw 2 cards, then [Doctor Doom] is returned to the battlefield, no other triggers happen.
- Expected Results: I expected [Doctor Doom]'s ETB to trigger after it is returned to create two 3/3 Doombots, but it doesn't trigger. It triggers on the first commander cast I do but not again.
- No screenshots/videos
- No workaround
- Reproduce: With [Doctor Doom] in play, I cast a return to the battlefield until end of turn spell [Not Dead After All] targeting [Doctor Doom], then I cast a spell with an additional sacrifice cost [Village Rites], targeting [Doctor Doom].
- Platform: IOS.
- Actual Results: [Doctor Doom] is sacrificed and in the case of [Village Rites] I draw 2 cards, then [Doctor Doom] is returned to the battlefield, no other triggers happen.
- Expected Results: I expected [Doctor Doom]'s ETB to trigger after it is returned to create two 3/3 Doombots, but it doesn't trigger. It triggers on the first commander cast…
1 vote -
rigged, bugs and hackers Game
People who send cards to the graveyard without taking any action, without having more than 7 cards in hand, really suspicious.
People who prevent you from using all your mana while you're doing something and send me to the attack phase, making me lose that mana. I couldn't activate Tyvar, the Pummeler's ability with 10 green mana floating; it jumps me to the attack phase and the floating mana disappears.
People who play a land every turn until the 5th without any problem, with perfect spell sequences, for 5-6 games in a row.
People who take a year to decide to use the only card they have in hand in a winning situation, playing with a slowness worthy of a final with million-dollar rewards or as if they had a gun to their head while they play.
On top of that, this company that makes millions can't fix the bug that makes a white bar appear at the top of the menu when you sideboard in best-of-three. I think it's been around for a while.
At this point, they should just delete Pioneer. Low player base, it doesn't contribute any revenue to the game, and it's just a "thoughseize/fatal push" and "izzet lessons/mono red. 1-2 mana spells spam, bring back veil of summoner to compensate , cowards
I think the game designers failed.
People who send cards to the graveyard without taking any action, without having more than 7 cards in hand, really suspicious.
People who prevent you from using all your mana while you're doing something and send me to the attack phase, making me lose that mana. I couldn't activate Tyvar, the Pummeler's ability with 10 green mana floating; it jumps me to the attack phase and the floating mana disappears.
People who play a land every turn until the 5th without any problem, with perfect spell sequences, for 5-6 games in a row.
People who take a year to decide…
1 vote -
My opponent attacked during "my turn"
I'm not sure what happened, my artifact was destroyed, but no spell or effect was used to do so. My turn was skipped in under a minute of me waiting for my opponents attack trigger to happen. Then my opponent got another turn, but it said it was my turn and they are literally attacking while the game says it's my attack phase
1 vote -
1 vote
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Slasher takes damage doesn't die, still creates second slasher next turn kills me.
Slasher blocked me, should have died. Didn't, created another them I die on their turn. No spell cast to cause this.
1 vote -
Unable to see which card is under bat during attack or defence
I have the bat that takes stuff. You can normally click on the expand icon to see what it took but during combat you cannot. This became important when I had multiple bats , each with a different card underneath. It led to a mistake because I couldn't fully see the card underneath. Please fix, thanks! :)
1 vote -
Limited Championship Qualifiers dates
Hi, it was announced at the beginning of the year that we would have had 4 Limited Championship Qualifiers, the dates of the first two were announced early in the year, while for the second two, nothing has been said yet.
When will those be?
1 vote
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