MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4100 results found
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erroneus victory with Hall of the Storm Giants
erroneus victory with Hall of the Storm Giants
1 vote -
Unusable Land - Resulting in game loss
In my draft match taking place around 12:40pm EST - I encountered a bug in which I laid a land, but it was unusable. It also randomly discarded an additional uncast card from my hand.
This resulted in me not having double white to cast Ajani when needed, and set me a turn behind. I demand that draft be refunded.
Please see attached.
1 vote -
Keep being kicked from mobile game when deck building or playing
Game keeps kicking me while trying to play or deck build.
1 vote -
im on pc things are not leaving the battle field after being killed blood in the snow card is broke cost me a match i clearly was winning
im on pc things are not leaving the battle field after being killed blood in the snow card is broke cost me a match i clearly was winning used snow lands to cast i had no creatures in my grave yard and the spell insisted i choose a creature card i dident have and would mot let me finish my destroy all creatures spell. 2026.55.10.11072.1228610
1 vote -
Steam doesn't detect MTGA when it's stopped
Since last update Steam cannot detect when you stop MTGA.
Reproduction :
Start MTGA throught Steam.
Stop MTGA in MTGA interface.
Even after some time steam will continue to display "X Stop" game.
Click on Stop game.
Steam will display indefinitely "Stopping".Problem : you cannot start MTGA anymore.
Alternative to Restart MTGA : Quit totally Steam and restart steam.
1 vote -
peer into the abyss bug i can't select card in hands
on phone after opponent cast peer into the abyss, some trigger on the pile for card draw ( 1 damage for each card draw, i have opportuniti to answer i have Flare of fortitude but i can't select it because when i start to select ht card in on the external part and there are no opportunities to move from the center or select the card... insert a metod for scroll the card and select waht i want to play
1 vote -
Deck-building help for new players
Hello!
I have noticed that tons of new players don't understand how important nonbasic lands are. In many, many games, my inexperienced opponents concede because they kept a hand without the necessary lands to cast their spells. They might keep a hand with only basic Plains in a red-white deck, and then scoop 3 turns later. It's even worse in five-color Brawl decks, when a new player runs mostly basics and then has an incredibly hard time casting anything at all.
My idea? Put a helpful pop-up window in the deck builder. If a player has only basic lands in their deck, give them a gentle reminder about how important nonbasic (two color) lands are. The more colors in the deck, the more important this is. You could remind them that there are plenty of nonbasic lands that can be crafted at common and uncommon.
It would also be helpful to introduce a pop-up window if a player is considering keeping a hand which doesn't allow them to play most or all of the spells in their hand. Learning to mulligan correctly takes time, but it's so important. I hate to see new players losing on turn 3 because they took a very bad hand.
These pop-ups could be turned off, so veteran players don't need to be distracted by them.
Thanks for your time, and have a great day!
Hello!
I have noticed that tons of new players don't understand how important nonbasic lands are. In many, many games, my inexperienced opponents concede because they kept a hand without the necessary lands to cast their spells. They might keep a hand with only basic Plains in a red-white deck, and then scoop 3 turns later. It's even worse in five-color Brawl decks, when a new player runs mostly basics and then has an incredibly hard time casting anything at all.
My idea? Put a helpful pop-up window in the deck builder. If a player has only basic lands in…
1 vote -
Gameply Bug on Premier Draft – Screen Freeze Caused Match Loss (Android)
I don't know where to write you an email so here is goes.
I am writing to report a bug that caused me to lose a match in a recent Premier Draft game on Android, and to request compensation for the resulting loss.
Yesterday, I lost multiple matches and nearly 10,000 Gems, which was already very frustrating. Today, I recharged again and drafted a strong UR Elementals deck. For the first 2 lost, my opponents have bombed decks and good skill, which is fair, and I was prepared for a tough run.
However, during the final match, on Turn 2, when I attempted to play an Island as my second land, the screen became stuck on a zoomed-in view of the Island card on the right side. I was completely unable to interact with the game, and my turn was automatically skipped. I have to restart the game but my turn was already passed. From that point on, I was forced to play behind for the rest of the match.
Despite the setback, I continued to play seriously and tried to recover the tempo, but ultimately lost. To make matters worse, my opponent repeatedly spammed “gg,” which added to the frustration.
This loss was not due to gameplay decisions, but a technical failure, and it occurred in a high-cost competitive mode. I feel extremely disappointed and upset, and I believe compensation is appropriate given the Gems spent and the unfair match outcome.
Please investigate this issue and let me know what can be done.
My account is 813114595@qq.com
I don't know where to write you an email so here is goes.
I am writing to report a bug that caused me to lose a match in a recent Premier Draft game on Android, and to request compensation for the resulting loss.
Yesterday, I lost multiple matches and nearly 10,000 Gems, which was already very frustrating. Today, I recharged again and drafted a strong UR Elementals deck. For the first 2 lost, my opponents have bombed decks and good skill, which is fair, and I was prepared for a tough run.
However, during the final match, on Turn 2,…
1 vote -
Bug: Mirrorform + Champion of the Path
- Cast mirrorform with conditions (Target is Champion of the Path [with an elemental beheld in exile] + have at least one other creature to copy into Champion of the Path).
- PC
- twice as many copies of Champion of the Path are created
- One copy per other creature is created
1 vote -
In brawl stage. Categorize by color. Like you do in Deck screen
Let us choose brawl deck by color. Like the Deck screen
1 vote -
Ban Rofellos
A commander that can bring out this much chaos by their turn four, my turn three, cannot be allowed to remain in the brawl format. By the time this screenshot was taken, the other player had 23 green mana he could have produced by turn 4. Unless I run a pure removal deck, what am I supposed to do about this sort of opponent. This commander shows up in many matches, and it ruins the competitive nature of a match.
Nyxbloom Ancient
Vorinclex, Voice of hunger
Ulamog, the Infinite Gyre
Emrakul, the Aeons Torn.Player was only able to achieve this through Last March of the Ents, but the fact that this commander pops off this hard even "rarely" (it's easier to do than one might think) means your matchmaking is garbage. Remove this commander, and implement some sort of deckbuilding limits or matchmaking that looks at the entirety of a deck.
A commander that can bring out this much chaos by their turn four, my turn three, cannot be allowed to remain in the brawl format. By the time this screenshot was taken, the other player had 23 green mana he could have produced by turn 4. Unless I run a pure removal deck, what am I supposed to do about this sort of opponent. This commander shows up in many matches, and it ruins the competitive nature of a match.
Nyxbloom Ancient
Vorinclex, Voice of hunger
Ulamog, the Infinite Gyre
Emrakul, the Aeons Torn.Player was only able to achieve…
1 vote -
Mastery pass
Mastery Pass not being accredited.
30 votes -
sideboard bug with companion card
When I play BO3 historic with companion card(Lurrus of the Dream-Den),that happened.
Sideboad cards was displayed only 6 (and companion),in spite of the fact that 14 cards was in sideboad.
This bug is not happened when I don't use companion.
This is fatal bug to playing with companion.
I hope it get fixed as soon as possible.7 votes -
Rofellos
Rofellos can't be played in Timeless, it show like banned or something but I can't build a deck with it. Please, fix this bug.
Thanks in advance.1 vote -
instant defeat in sealed event
As soon as i started a game it gave me defeat and since it was the last one of my sealed event i couldn't continue
1 vote -
disconnected
i have to preface this by saying this was not a network disconnection. i was disconnected from a match, and sent back into the main menu. there was no way of returning into the match from the game, and the event showed neither a game loss nor a win. i restarted the game and returned to the match, having lost the turn i would have won the match in. i have encountered this bug before, and always having to face the risk of a DC due to a game bug makes it very hard to dare to put any money into the game, as the game might just give me a game loss for no reason.
i have to preface this by saying this was not a network disconnection. i was disconnected from a match, and sent back into the main menu. there was no way of returning into the match from the game, and the event showed neither a game loss nor a win. i restarted the game and returned to the match, having lost the turn i would have won the match in. i have encountered this bug before, and always having to face the risk of a DC due to a game bug makes it very hard to dare to put any money…
1 vote -
MTG Arena Support website sign in does not work on Firefox
The mtgarena-support.wizards.com website login links do not work on Firefox. They do seem to work correctly on Chrome, but every time I click on "Sign In", it redirects to the current page, not allowing me to enter credentials or signing me in.
I am using the most updated version of Firefox for Windows and not using any extensions.
1 vote -
App Keeps Closing
My application keeps closing randomly, but always before I can start a game. This started immediately after the required update yesterday and had been happening ever since.
1 vote -
Idea for Brawl deckbuilder
Hello! When you're building a Brawl deck, it would be great if the second Commander slot would go away if your Commander doesn't have Partner. It would also be great if the Companion slot would go away if you selected "No" when asked if you wanted to set a creature in the deck as your Companion. These unused slots take up a lot of space and make navigating the deckbuilding area more difficult. Thanks for your time.
1 vote -
Shiny / Grinding noise in SFX is irritating.
Repro:
1. Go to settings, Sound,
2. turn down all volume sliders except SFX.
3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.
Desired result:
* Isolating this sound and letting users disable it.
* Or, only using it for a contextual event, and not the whole match.Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It is a high pitch grindy noise. It has a shimmery fantasy sound to it, but it survives the entire match, survives the entire main menu.
It now has a nails-on-chalkboard thing for me after so much time hearing it.
A louder version of the noise shows up when someone is AFK.
It's in the "SFX" category, but maybe it should be in a different category? Maybe a checkbox for "Additional ambient sounds" to isolate it away from my normal game playing sounds?
Repro:
1. Go to settings, Sound,
2. turn down all volume sliders except SFX.
3. Sit in the main menu or start a game. What is that sound? "EeeeeeEEEEeeeee"Workaround: Turn down SFX. But impact is that now I can't hear any other SFX.
Desired result:
* Isolating this sound and letting users disable it.
* Or, only using it for a contextual event, and not the whole match.Turn up your SFX and listen to the background. What is that? It sounds like a key is being made in one of those machines at a hardware store. It is…
1 vote
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