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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3470 results found

  1. Android Mobile Client Freezing

    Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Game Freezes

    Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. ランク戦を行ったが昇格することが出来ません

    たった今タイムレスのランク戦を行っていました。ダイヤ1の5勝状態で勝利し、本来ならばミシックに昇格するはずがエラーが出てゲームが落ち、再び起動した際にはまたダイヤ1の5勝の状態でした。通信エラーだろうと思いもう一度勝利しましたが再びエラーが出てゲームがダウンし、再起動するとまたダイヤ1の5勝の状態でした。これはもう私のアカウントではミシックランクにはなれないということでしょうか?調査、対応を宜しくお願い致します。

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.

    My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Not getting credit for cards played or games winned

    Not getting credit for colored cards played or games winned.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Mes quêtes journalières ne se résolvent pas, pas de décompte des cartes jouées ou des victoires

    Mes victoires ne sont pas comptabilisées => 0 récompense
    Ma quête du jour ne compte pas les cartes jouées.
    Egalement un problème avec la file classée : le logo à disparu.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Can't discard my cards as the game wants me to

    The button to submit the cards just doesn't lit up when I select the cards I want to discard.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Rng Rigged Shuffler

    Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
    Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
    I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
    I hope their investors lose money and MTGA shuts down forever for being garbage.

    todavía no paro de perder en…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Cannot remove cards during sideboarding

    During a recent (05/20/26) Standard Bo3 match, I was only able to add cards to my deck between games, not remove them.
    This is a new problem on Android- I've been playing Bo3 Standard for a while now, and it's never happened before.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Why is this stupidity still allowed?

    I'm being forced to watch these clowns go infinite and unpunished for abusing the system like this, infinite creatures, I have to manually click on everything even though I have "Resolve All" clicked, my timer running out while the other player just continues, FIX THIS TRASH. Oh and Alchemy cards? Trash, remove them all from Historic and Brawl already, if you need to create such a trash thing like Alchemy cards then KEEP THEM IN ALCHEMY.

    You guys are ruining the game by allowing people to have these infinite combos go unchecked, they know they lose so they try to…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Timeouts occur when they shouldn't (Android)

    Ever since the TMNT update released I keep experiencing a bug where my timer ticks down while I'm unable to respond to a trigger that is on the stack that I can't interact with. I have to close the app and rejoin which results in losing matches either because I run out of timeouts or actions are chosen for me/skips to my turn have occurred.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. daily quest unrenew

    I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. game freezes randomly, was on token sacrafice but now its a plethora of game actions that freeze

    use to freeze on token sac, now its just any random sac. I've literally made a mono green deck with no token generation to try and play a game and its still persisting.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Game Freezing when Tokens Removed

    On the android system any effect that removes tokens from play, including sacrifice, death, and exile, cause the game display to freeze up.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Mastery Pass gaave wrong Packs

    Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs

    9 votes

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  17. EOE packs instead of ECL packs from pass reward

    Level 4 in the premium mastery pass says it comes with three ECL packs, but instead I received three EOE packs.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 8 votes

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  19. Lorwyn Eclipsed Mastery Pass bug

    Mastery pass rewards bug - The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Wrong packs being awarded

    Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.

    9 votes

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MTG Arena Bugs & Product Suggestions

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