MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3497 results found
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Can't discard my cards as the game wants me to
The button to submit the cards just doesn't lit up when I select the cards I want to discard.
5 votes -
Stuck on “waiting for the server”
The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.
6 votes -
daily quest
I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.
5 votes -
Companions not showing
My companions are not showing, it will only let me use my default companion
9 votes -
Back button in Deck Info screen (premier draft) is non-functional
When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.
12 votes -
Timeouts occur when they shouldn't (Android)
Ever since the TMNT update released I keep experiencing a bug where my timer ticks down while I'm unable to respond to a trigger that is on the stack that I can't interact with. I have to close the app and rejoin which results in losing matches either because I run out of timeouts or actions are chosen for me/skips to my turn have occurred.
5 votes -
game freezes randomly, was on token sacrafice but now its a plethora of game actions that freeze
use to freeze on token sac, now its just any random sac. I've literally made a mono green deck with no token generation to try and play a game and its still persisting.
6 votes -
Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
6 votes -
Game Freezing when Tokens Removed
On the android system any effect that removes tokens from play, including sacrifice, death, and exile, cause the game display to freeze up.
7 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
EOE packs instead of ECL packs from pass reward
Level 4 in the premium mastery pass says it comes with three ECL packs, but instead I received three EOE packs.
8 votes -
Incorrect mastery pass rewards
Received wrong packs from mastery pass level 4, got 3 EoE pack instead of lorwyn ones.
8 votes -
Lorwyn Eclipsed Mastery Pass bug
Mastery pass rewards bug - The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
9 votes -
Wrong packs being awarded
Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.
9 votes -
Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
9 votes -
Stuck and timing out during win
2nd time this week since the update i was about to win and could not do anything. It went straight to timing out.
7 votes -
Freezing on lander play for myself or my opponent, Game responds but lands never show on apple iPad with latest os and latest MTG arena cli
Steps
Play lander, or opponent plays. Lander
Lander card displays
Lands never display to select for myself, for opponent it seems it’s their turn (chat options still says your turn) and eventually gives the you’venot taken action messageRestarting app quickly will rejoin the match and show the cards or proceed after the opponents lander selection
7 votes -
Tend the sprig not working with changeling
Tend the sprig says that after you get the land if you have 7 lands and/or a treefolk you get a token. I had a changeling in play (so I had a treefolk) but I did not get the 3/4 token. If I needed to have the 7 lands in play for the treefolk token to be awarded the "or" should not be in the text
8 votes -
Edge of eternties packs by mistake
At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks
9 votes -
Lorwyn Eclipsed Arena Horribly Optimized
The new arena/map for Lorwyn Eclipsed is horribly optimized on PC/Steam. A game will load and then FPS just drops to 5-10. No other arena/map has this issue. Game is basically unplayable on that specific map.
6 votes
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