MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3325 results found
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Pre order packs
Over 24 hours after purchase, still missing all pre order packs and rewards. The single item received directly after purchase was the Ral sleeves. Nothing has been done to provide the packs nor reimburse the purchase. Nor has there been a statement or any information on this matter.
5 votes -
Login timed out
Cannot get to Home Screen. Powered on off reinstalled app on iPad. Dark screen times out. Second day in a row. How about some free packs?
6 votes -
4 votes
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Hexproof
Just had a dragon that has hexproof as long as it’s dealt no damage. Never swung with it as it came in tapped by the mono white authority enchantment. Opposing player cast bake into a pie keep in mind on a hexproof creature that just entered the battlefield tapped and it destroyed said creature. Pretty sure hexproof is it can’t be targeted by spells or abilities of your opponent. This has happened 7 times with hexproof creatures and caused me to lose each time so what the actual heck.
1 vote -
These are bugs in the iOS mobile version.
They include issues such as being unable to adjust the number of cards in the sideboard in BO3, and being unable to tap a creature to activate its ability even when you have the initiative.
3 votes -
Is anyone quality checking pre-made decks anymore?
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm deck.
This is honest feedback for the stone brains at WOTC.
Midweek magic (theoretically) is supposed to be about highlighting different playstyles, such as for new expansion sets. That did not happen. The pre-made spellstorm deck was more OP than all the other pre-made midweek magic decks by a large margin. If you wanted to stand a chance of getting your 3 wins for the week, you were pretty much required to use spellstorm, and that is what most people did. The other decks were cute, but ultimately their primary mechanic ended up just being to feed wins to the spellstorm…
3 votes -
Auto-Stops do not account for Don & Raph Hard science's mana reduction.
I was unable to stop after attacking with Don and Raph's Hard science even though I had an instant I could cast with it's cost resduction ability.
6 votes -
Network Error: Unable to join event.
I cannot start a Brawl match. Get the attached error message. I tried repairing game files and tried 4 different decks (none are invalid for Brawl)
4 votes -
Sparky Not Going Away
There are already countless reports about this… Sparky appears every time I open the home screen, “What an adventure, you’ve got a quest” and so on. I’ve completed the tutorials. I’ve completed quests. This is seriously frustrating.
7 votes -
Android Mobile Client Freezing
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages of this glitch. The game can freeze during essentially any animation, and only seems to occur during an animation, and not during any phase where I have priority to act but do not do so.
Since the TMNT update on my Android mobile client, the game has become very unstable. It freezes mid game, typically every 2-4 games, leading to me being unable to take any game actions, and eventually timing out. The only fix is a full client restart. If I manage to get back in to the game in time to keep playing, the loading screen text will be nonsensical, and the background board in game will be a messed up checkered pattern. In this current state, the game on mobile is essentially unplayable. I have attached some screenshots showing the various stages…
7 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
7 votes -
6 votes
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ランク戦を行ったが昇格することが出来ません
たった今タイムレスのランク戦を行っていました。ダイヤ１の5勝状態で勝利し、本来ならばミシックに昇格するはずがエラーが出てゲームが落ち、再び起動した際にはまたダイヤ１の5勝の状態でした。通信エラーだろうと思いもう一度勝利しましたが再びエラーが出てゲームがダウンし、再起動するとまたダイヤ１の5勝の状態でした。これはもう私のアカウントではミシックランクにはなれないということでしょうか？調査、対応を宜しくお願い致します。
5 votes -
My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.
My rank is currently at Spark Tier 0, and I haven't received any of the daily rewards I should have earned from matches.
6 votes -
Not getting credit for cards played or games winned
Not getting credit for colored cards played or games winned.
6 votes -
Mes quêtes journalières ne se résolvent pas, pas de décompte des cartes jouées ou des victoires
Mes victoires ne sont pas comptabilisées => 0 récompense
Ma quête du jour ne compte pas les cartes jouées.
Egalement un problème avec la file classée : le logo à disparu.6 votes -
Can't discard my cards as the game wants me to
The button to submit the cards just doesn't lit up when I select the cards I want to discard.
5 votes -
Rng Rigged Shuffler
Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de perder en el evento de mitad de semana, sólo robo tierras o cartas intrascendentes. El rng de este juego es una broma si no eres una ballena, youtuber famoso o tienes contactos con ciertas personas.
Esta empresa debería ser demandada por fraude por alguna compañia poderosa.
Cansado de andar todo el día con este rng tan malo, me hacen perder de cualquier manera absurda.
Imaginate el rng que llevo para perder contra esta mono black baratita jugando la baraja meta izzet lessons.
espero que sus inversores pierdan dinero y cierren mtga para siempre por ser una basura.Tired of dealing with this terrible RNG all day, they make me lose in absurd ways.
Imagine the RNG I have to lose against this cheap mono-black deck playing the meta deck Izzet Lessons.
I'm still losing in the midweek event; I only draw lands or useless cards. The RNG in this game is a joke unless you're a whale, a famous YouTuber, or have connections with certain people. This company should be sued for fraud by some powerful corporation.
I hope their investors lose money and MTGA shuts down forever for being garbage.todavía no paro de perder en…
6 votes -
Timeouts occur when they shouldn't (Android)
Ever since the TMNT update released I keep experiencing a bug where my timer ticks down while I'm unable to respond to a trigger that is on the stack that I can't interact with. I have to close the app and rejoin which results in losing matches either because I run out of timeouts or actions are chosen for me/skips to my turn have occurred.
5 votes -
daily quest unrenew
I didnt play for several day and my daily quests didnt reset therefor i couldnt earn the gold for those quests( it is not the first time it happen)
7 votes
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