MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
540 results found
-
game crashing mid match
Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.
3 votes -
Crashing when casting [[longstalk brawl]]
Platform IOS
When I’m playing brawl, if I ever cast [[longstalk brawl]] my game just crashes. To reproduce just cast the spell, I’m not sure if it’s a weird interaction with my deck as a whole so here is the full deck list:
Commander
1 Byrke, Long Ear of the Law (BLB) 380Deck
19 Forest (MOM) 281
19 Plains (MH3) 310
1 Command Tower (ANB) 118
1 Selesnya Guildgate (FDN) 694
1 Warden of the Grove (TDM) 166
1 Arcane Signet (ANB) 117
1 Mossborn Hydra (FDN) 107
1 Heroes' Bane (FDN) 639
1 Selesnya Locket (GRN) 240…2 votes -
Renewal Egg rewards
I opened my renewal egg and received nothing, then my game crashed :p
21 votes -
Game immediately crashes on launch
After the update, I was receiving a black screen after the initial loading screens processed so I tried uninstalling and reinstalling the game.
Now, the game instantly crashes when I try to launch it. The message i get is "Something went wrong with Magic. Magic closed because this app has a bug. Try updating this app after its developer provides a fix for this error."
I was able to play just fine as recently as yesterday. On Android (S24 Ultra).
4 votes -
Game crashes after last update
After the most recent update, the game takes 5 minutes to load, then crashes and automatically closes.
3 votes -
Bug whit Oculus and Manifest hability
When I cast Oculus the game crash, same whit Manifest hability "turn inside out" or "look the top Two cards" for example Jaya loyal hability and many words and images are in black on cards
1 vote -
Arena crashed on OSX and PC
Arena is currently not allowing log ins on either PC or Mac. This is a problem for me and multiple other people in my playgroup.
7 votes -
Constant crashes and connection issues despite stable network
Getting constant crashes and connection issues since around 2-3 hours ago, mostly during games and sometimes right after getting paired with an opponent...
Mosty receiving "Connection lost" error message.
My network is stable, tried restarting numerous times, same result...
4 votes -
Game crashes when starting match in macOS Sequoia 15.1
The game loads and starts normally. However, when I select a deck and press “play,” the game crashes immediately.
4 votes -
New FF Set Crashes My Matches
I'm using Android 15 on Google Pixel 9 Pro. MTGA has always worked relatively well on my device, but since the new release of Final Fantasy, certain new cards are causing crashes in the middle of matches when the cards are activated. Right now I'm aware of at least 3 cards causing crashes -Summon: Primal Odin,Summon: Shiva and Summon: Fat Chocobo.
3 votes -
mox amber
every time mox amber is played the game crashes immediately as soon as it starts its animation and continues to crash until the game is over because I can't access it. this is extremely frustrating and has caused me to lose many games. please do something
1 vote -
Arena app crashing out when playing spells
On 7/25/25, after the latest update, on Android, the Arena app keeps crashing out while playing the app and not giving credit for spells.
3 votes -
Game crashes anytime I try to play or open the deck creation screen.
My game can load the main menu and I can click into the store. Anytime I try to click 'play' any specific event or go to the deck screen the game crashes immediately with no error message. I've updates my mac, I've uninstalled and re-installed the game but nothing works.
5 votes -
Game crashes when trying to open new packs.
Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.
3 votes -
Nova Hellkite crashes client
Version 2025.52.40.4732 on android.
Phone: z fold 7
Playing the card Nova Hellkite for warp cost crashes the client, the card is impossible to play without crashing.
Reinstalled multiple times, issue persists. Only occurs with nova Hellkite, other warp cards are unaffected.
2 votes -
Arena crashed while drafting
I was just drafting Spiderman pick-two draft when Arena logged me out mid draft. I got presented with the screen shown in the sent file. This has not been solved yet. When I press reconnect I am presented with the same screen, when I log out and back in again I am presented with the screen once again and when I close the game and reopen i am also presented with the screen. I have checked extensively and found out it is not a connection issue on my side. This has resulted in 900 gems wasted on this draft.
5 votes -
Mac: Game crashes on startup
Game crashes on startup since yesterday. I open arena via epic games. Tried uninstalling and reinstalling, doesn't help. Crashes while saying "loading initial scene". Macbook Air, M3, 2024.
2 votes -
Entering match bug
At the stage of entering the match, after a few seconds it crashes into the match selection menu, it is relevant for all types of matches, the same thing happens on the PC and mobile versions of the game.
17 votes -
Draft crashed
The system crashed just as we were moving to pack number two in my edge of eternities draft. When it finally came back up, there was no indication. I joined the draft and my draft token was still gone. It occurred at approximately 12:02 PM eastern standard time Tuesday, July 29.
2 votes -
MTGA.exe is not responding
The game opens normally, but when I hover over the daily missions or enter the deck builder, the game crashes and the message appears:
MTGA.exe is not responding
I tried deleting the game and reinstalling it in several ways, but I didn't get any results.
I've also updated my drivers and tried the solutions mentioned in the known issues.21 votes
- Don't see your idea?