MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3281 results found
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Multiple highly unusual crashes while playing against a particular opponent
Played against an opponent with the name Hairra_Wedge
The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.
1 vote -
non accedo al gioco tramite rete wifi dal mio pc
non riesco ad accedere al gioco tramite rete wifi dal mio pc
1 vote -
Missing Type of Feedback
Even navigating to: https://feedback.wizards.com/
I'm trying to leave feedback about Magic than just about MTGA.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Missing Simplified Art Options
Most cards have simplified art options.
Including cards I'm sure you have the contracts in place to use these newer art styles (at no additional costs to WotC; because how poorly WotC treats artists).
Could you please make cards have at least a standard art style that is readable and within universe than this out of universe slop you are stuck to.
1 vote -
A way to review owned alternate arts please.
As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.
These are cards I would potentially spend my wildcards on if I felt like playing a fancy version of deck built around playing what I own, or even just neat to look at. It seems like an obvious addition to the game because it would inspire players to build new decks and try different game play styles.
As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.
These are cards I would potentially spend my wildcards…
1 vote -
Block letters
Game appears unplayable. Blocky lettering and cant read anything.
1 vote -
ive spent so much money the game stopped working properly
i have so many cards that it makes the game not load right and my screen gets whited out in my collection. **** this game. its been broken forever. fix your game
1 vote -
Instants are able to be cast for their sneak cost during the damage step
If you do full control, you are able to cast instants after damage is dealt. I tested with the last ronin's technique, michaelangelo's technique, and jennika's technique. I'd assume kitsune's technique would be the same but hadn't tested yet). Sorceries and creatures seem to be fine, just seems like the instants specifically are allowing this.
1 vote -
Duplication protection gems not awarded
Gems awarded from duplication protection are not added to my gem count.
I don't have exact steps to produce this bug, but i get animation that card reveal is actually resolving into some gem amount 20 or 40 gems. But in my gem amount stays the same.
Tried changing views and restarting the game but the gem amount stays the same.
1 vote -
Game freezes
I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently
1 vote -
Unable to choose color when adding mana of any color
Whether choosing a color for my multiversal passage or selecting a color to add with a mana dork I am currently unable to select a color from the wheel that pops up. Im using the most up to date version on my android device. The wheel is completely greyed out. Leading me to either roping my opponent so it will auto choose white or hoping the auto tapper correctly guesses the color I want.
1 vote -
Add the Doctor Who set to MTG Arena
Since the sets for Avatsr the Last Air Bender, Lord of the Rings and Final Fantasy are on Arena, why not Doctor Who? I know they are commander sets, but a standard deck could be made from the cards.
1 vote -
Game freezing in android
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go straight to main menu while counting the game as a loss. Hope you fix it soon, it just costed me two games of my first TMNT draft :(
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…
1 vote -
Format option add on play All decks format button in Find Match My Decks screen.
When in find match screen you cannot only see decks in certain formats like on the deck screen. Please add this feature on deck selection screen. Its the button that says All Decks on it. You can change it to standard, pioneer, Historic etc.
1 vote -
prerelease packs are still locked
TMNT is officially live on Arena, however I've experienced and others have reported it on Reddit as well that we are unable to open the 6 packs provided to those that played in a physical prerelease over this past weekend. These packs still show as locked on the Packs screen and cannot be opened.
1 vote -
Bug / Card interaction
I have a mutated creature on the battlefield, which the top most card is Dreamtail Heron (Elemental Bird), my opponent cast a Sunderflock that will only return to hand non-Elemental creatures, then my Dreamtail Heron and all other cards underneath it got bounced back to my hand.
1 vote -
Game freezing
Ever since tmnt patch was downloaded my games will freeze mid match usually after a take an action. It still shows im in the game but im unable to take action..both my timeouts are used and i auto concede...i will be forced to stop playing if this continues and i really like the game.
1 vote -
Not allowed to cast instant speed spells
On PC across 3 turns in 2 games of the same match in Historic ranked i was unable to cast firebending lesson 2x and unable to cast it'll quench ya once. I very much dislike the pass mechanism on arena so i rarely use it, it was not pressed and i absolutely had the mana each and every time to cast those spells. No board effects/creatures/emblems/etc to say that i couldn't cast, it just refused to give me the option.
1 vote -
Mossborn Hydra / Sylvan Tutor Bug
When using Sylvan Tutor and picking Mossborn Hydra, next card is not Mossborn Hydra and card is not in deck, graveyard or exile. Not 100% on the cause, if Sylvan Tutor has to be in opening hand or not for this bug.
1 vote
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