MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3189 results found
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Could not cast Reprieve in response to Toski, Bearer of Secrets
The opponent cast Toski, Bearer of Secrets and I could not cast Reprieve in response.
The expected behaviour: if an opponent casts Toski, Bearer of Secrets and I have Reprieve, I should be able to cast it in response and Toski should go back to its owner's hand, as Reprieve does with other spells that cannot be countered. Reprieve is not a counter spell.
1 vote -
Incorrect or No Effect Highlighted
Steam.
Incorrect Effect Highlighted when playing Strict Proctor and Phage.
I thought it should light up and I chose the effect based on that, because I knew the order of effects on the stack, but I paid 2 and the 3 damage was canceled and the sacrifice due to escape was carried out. This is the opposite of what I wanted in case that's unclear.1 vote -
draft unfairness
when playing MTGA drafting is extremely unrealistic, the drafting is perfectly fine but when playing matches you should only play against the people you drafted against. when you play against anyone after drafting it makes it completely unfair especially when there rank is way above yours and just stomp you. playing against the people that drafted with you makes it more even and fair. when i draft in person at a card shop I do pretty well but starting to play MTGA i feel like i draft pretty good then get stomped by someone ranked way way higher how is that fair.
when playing MTGA drafting is extremely unrealistic, the drafting is perfectly fine but when playing matches you should only play against the people you drafted against. when you play against anyone after drafting it makes it completely unfair especially when there rank is way above yours and just stomp you. playing against the people that drafted with you makes it more even and fair. when i draft in person at a card shop I do pretty well but starting to play MTGA i feel like i draft pretty good then get stomped by someone ranked way way higher how is…
1 vote -
"Thanks", "Your Go", "Sorry!" emotes are disabled and not able to click or enable.
"Thanks", "Your Go", "Sorry!" emotes are disabled and not able to click or enable.
I cannot use them in matches and im not able to click or enable them in the profile menu.1 vote -
Player with cards that Don't exist in MTGA
I just played a game on MTGA against someone who had cards that don't exist in MTGA. They are physical cards, but MTGA does not recognize them when you search for them. MTGA will not let you import a deck list with the card in it.
1 vote -
High Token Count Issues are Costing Players Games
Impending DragonStorm, Extravagant Replication , and Doubling Season in play with multiple copies. Land should have triggered an army of dragons, instead I got ZERO dragons because your game I pay HARD WORKING money to cant do math. I'm a little upset, please fix this. It's really annoying
1 vote -
Bruvac the Grandiloquent
Direct bug issue - Bruvac, as a commander, procs his double mill ability even if still in the command zone.
1 vote -
Prismatic bridge causing game crash when activated on android.
Per title. Maybe some other enchantments too.
1 vote -
Erro de Conexão
O jogo está constatando erros de conexão com servidor, porém nossa internet está ótima. No Windows e no Mac. Somos do Brasil, estado de Santa Catarina.
1 vote -
Ozai's Cruelty doesn't work with Lo and Li, Twin Tutors
- Ozai's Cruelty doesn't work with Lo and Li, Twin Tutors
OC does 2 damage and with LoLi on the board, I expected to get 2 lifepoints.
- PC
1 vote -
Matchmaking
I have a deck using all commons/uncommon and purely basic lands. For some strange reason I still get matched against all rare/mythic meta decks. This can't be right
1 vote -
60 CARD DECKS EVENTS MIDWEEK CHEAP CHEATERS PERFECT CARDS HOW DO I WIN
How do I f****** win one of these events when every single time I play a card the guy has a perfect card to counter every single ******* game like what the f*** is the point of f****** playing the game. What a f****** joke man every single f****** time the guy is a f****** card for every f****** card I play. It's a f****** joke. What a f****** waste of time
1 vote -
Arena frustration – Draft is the only playable format
Dear Magic Team,
I have been a Magic player for years, and I must be honest: Arena is becoming increasingly frustrating. Constructed formats are almost unplayable due to overpowered cards like Collected Company, and games are often decided by turn 3–4. There is almost no middle ground: either one player dominates immediately, or loses immediately.
Draft is currently the only format that still delivers real Magic gameplay. But even there, it has limitations: expensive, only current sets are available, and little variety. Arena cannot sustain long-term player engagement under these conditions.
I sincerely hope future updates will focus more on balance, variety, and genuine gameplay enjoyment rather than just quick wins and wildcard grind.
Thank you for reading.
Sincerely,
Dear Magic Team,
I have been a Magic player for years, and I must be honest: Arena is becoming increasingly frustrating. Constructed formats are almost unplayable due to overpowered cards like Collected Company, and games are often decided by turn 3–4. There is almost no middle ground: either one player dominates immediately, or loses immediately.
Draft is currently the only format that still delivers real Magic gameplay. But even there, it has limitations: expensive, only current sets are available, and little variety. Arena cannot sustain long-term player engagement under these conditions.
I sincerely hope future updates will focus more on…
1 vote -
Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2...compared to the current time windows.
And standard for new accounts should be "beginner"-mode. So they have time to learn and can adjust their level once they feel up to it.
This way, beginners would be more likely to compete against each other instead of constantly facing the monster decks of pro players. And the pros could enjoy faster and more challenging games.
Best regards and all the best for the new year :-)
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2…
1 vote -
ジェム
ドラフトを行いたかったので、3,400ジェム(3,000円)の決済をしたが、ジェムの購入をしたと表示されたが、チャージがされていなかった。
2回同様のことをしたが同じくジェムは付与されておらず、再ログインしたら2回分の決済が走っていた。
1回分の課金をしたいので、2回目のチャージ分は返金してください。1 vote -
Screen freeze
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but went a lot of positions down because of this bug... Can you do something to repair this situation please? couldnt take screenshots because i restarted as fast as i could trying to come back to the game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Screen freezes in game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but went a lot of positions down because of this bug... Can you do something to repair this situation please? couldnt take screenshots because i restarted as fast as i could trying to come back to the game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Daily Deal Purchase didn't get Foundations Pack. Paid 900G, had 3 packs already, purchased Foundations pack, still have 3 packs .
Win 11, up to date.
Having multiple Graphics issues (no graphics on Packs and Cards) BUT this is about a Store purchase.
Have 3 unopened Airbender packs already (packs appear black-graphics issue).
Went to Daily Deals. Purchased Foundations pack for 900G. Go to Packs, still only have the 3 Airbender packs.
What gives?1 vote -
Bug or other
Fight spell x2 would not hit target with no cards preventing it doing so. Bug or other.
1 vote -
Can’t see cards in Premium draft Midnight Hunt iOS
Hi guys, I’d like a refund on my Premium draft. 1/2 way through the draft I can’t see any cards…The time counts down but can’t see or select anything. The game chooses a card for me. Screenshot below. IOS iPad player btw
1 vote
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