MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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541 results found
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Arena app crashing out when playing spells
On 7/25/25, after the latest update, on Android, the Arena app keeps crashing out while playing the app and not giving credit for spells.
3 votes -
Game crashing
Game keeps crashing when I go to cosmetics in the store. Please help me. I’ve force closed, turned iPhone 12 off and on and I have uninstalled and reinstalled twice and this is still happening.
1 vote -
Interaction Crashing Over and Over
My game is unplayable currently; anytime I use any kind of damage dealing/destruction card (and I mean EVERY TIME) - the game completely crashes on me.
2 votes -
Crashing during matches
My android app crashes during every match, I reopen the app go to the match and it immediately crashes again, resetting and clearing cache have not helped.
I'm able to navigate the menu and edit deck with no issues.1 vote -
draft
sono almeno 2 draft di seguito che perdo almeno una partita per colpa del crash totale dell'applicazione, mi dice problemi di connessione ma la connessione funziona benissimo, basta aspettare 10 minuti e funziona tutto nuovamente.
ho gia provato anche ha disistallare l'applicazione ma niente. provero con altri metodi ma mi sono stancato di perdere gemme inutilmente, visto che ho gia speso molti soldi in gemme.
scusate il disturbo, grazie mille.1 vote -
Game crashes when trying to open new packs.
Game crashes when trying to open new packs received for completing challenges. Game crashes during matches- screen freezes and the only way to fix the issue is to force quit the app through task manager. Tried lowering frame rate and other visual settings but gameplay is still very glitchy and animations are not smooth.
3 votes -
Waiting for the server and the crashes
In the middle of a game , waiting for the server appears and get stucked until it crashes and game lost…
This is happening since 2 day ago.
try reinstalling and fixing but still the same. Cant play anymore… any solution?3 votes -
Game crashes when starting match in macOS Sequoia 15.1
The game loads and starts normally. However, when I select a deck and press “play,” the game crashes immediately.
4 votes -
Arena crashing on IOS mobile
The app keeps crashing on me. Closing in the middle of matches. I’ve been playing the game on this device for years. This is new behavior as of today.
2 votes -
Mtg arena crashing
Just lost my draft due to MTG arena crashing when entering the match. I tried restarting the app multiple times, but every time it tried to join the match the app crashed.
While playing on my android phone1 vote -
Android Mobile crashed
Mobile/Android extremely buggy since update. Client crashes when joining a match every time since the 12/9/25 update. During premier draft game also crashes when trying to open the deck statistics to look at info like creature count, etc. leading to missed auto draft picks while the app takes 30 seconds to open and reconnect to the draft.
1 vote -
Please enable conceding a match in BO3 after game 1
Allow players to concede a BO3 match at any point after game 1.
It's a waste of time and/or simply unfun to play against a deck without interaction, a player that displays chronic unsportsmanlike conduct, or a circumstance such as a crash+de-sync forces one player to be AFK for an extended period of time.
I don't want to be unsportsmanlike and make my opponent sit through the full sideboard time-out + in-game time-outs.
Echoing themes of earlier posts, please enable this basic sort of interaction primitive that we take for granted in IRL matches.
2 votes -
Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
559 votes -
Game crashes with NullReferenceException in TextMeshPro after November 2025 update
Game crashes with NullReferenceException in TextMeshPro after November 2025 update
Platform: PC (Windows 10/11, MTG Arena client)
Steps to Reproduce:
Launch MTG Arena after the November 2025 update.
Play a match normally.
At match end or when UI elements are destroyed/disabled, the client begins stuttering.
Within seconds, the game freezes and the entire computer becomes unresponsive.
Expected Result: Game should close connections and clean up UI/audio objects without crashing or freezing the system.
Actual Result:
Client stutters, then hard-freezes the PC.
Logs show repeated NullReferenceException errors in TMP_SubMeshUI.UpdateMaterial() and UnityEngine.Material.GetFloatImpl.
AudioManager fails to stop UI timer sounds on…
1 vote -
MTGA crashes frequently
MTGA crashes frequently, and always when I'm winning in ranked matches. I don't know if the opposing player is doing it or if it's a game glitch.
1 vote -
New FF Set Crashes My Matches
I'm using Android 15 on Google Pixel 9 Pro. MTGA has always worked relatively well on my device, but since the new release of Final Fantasy, certain new cards are causing crashes in the middle of matches when the cards are activated. Right now I'm aware of at least 3 cards causing crashes -Summon: Primal Odin,Summon: Shiva and Summon: Fat Chocobo.
2 votes -
Add Alchemy-Free Brawl Queues to MTG Arena
Dear Wizards team,
Historic Brawl is a blast......until Alchemy cards crash the party.
Mythweaver Poq is the poster child: “singleton format” apparently means “unless your commander feels like duplicating lands every turn.” Cool cool cool.
I’m not asking you to delete Alchemy from existence. Just give us players the option to opt out of it. Some of us want to play Magic, not dodge digital gimmicks that feel like that weird uncle who keeps insisting we hear his latest crypto talk at Thanksgiving.
Let players have the choice in how they want to engage with the card pool
Thanks for…
2 votes -
Game crashes when my opponent plays Mortify
My game crashes whenever my opponent plays the card 'Mortify'
2 votes -
Forcing Windowed Mode on Lower Resolutions & Forcing High Resolution
At resolutions of 720x405 or lower, MTG Arena will, upon entry or exit of a game, force the game into windowed mode, and increase the resolution to 1920x1080.
Aside from this, while in full screen, any time the graphics menu is entered, the graphics will be reset to the highest possible graphics - in my case 3072x1920.
These two issues lead to a substantially reduced quality of my enjoyment as MTGA does not consistently run as well as I would like on higher graphic qualities, and the higher quality reduces color contrast, making cards difficult to parse with my colorblindness.…2 votes -
continual freezes during gameplay
My arena client continually freezes during gameplay and eventually crashes out with windows error.
It seems to most commonly happen when a special effect is being played for a card that has one, so the ability to turn those off might be a useful start. At the moment it's unplayable.
278 votes
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