MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3186 results found
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Third Riddle - The Hobbit No Card Reward
No Reward from 3rd Riddle Redeemed .
7 votes -
‘Can’t make draft pick’ bug
In my last three premier mixed-up draft events, I’ve gotten the bug ‘can’t make draft pick’, where I’m then locked out of the draft and have to watch as the computer drafts for me halfway through. Could I be refunded for these events?
6 votes -
not launching after update 9.9.GJ26
Game not launching after Update (9.9.GJ26)
not launching after update 9.9.GJ26 (but everything was fine all the months and years before)While the game was working fine for many years now, today I have the first update getting me stuck totally.
I have old version of mtga, and double checked BEFORE this update, the game starts, and requesting new version.
->MTGA Launcher.exe doesnt install the update properly. (I dont know the error massage; something was corrupt).
It said it wants to install something and requesting windows to reboot for it; but shortly after, the install of the update aborts unexpected,…1 vote -
5 votes
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When I log into my profile, it goes straight to the matchmaking queue, I can't leave it, and I can't find a game
I was attempting to queue up for a Standard match. The queue was taking a long time to find an opponent, but the "cancel" button was no longer on-screen. I ALT+F4 to force close MTG arena, re-opened MTG arena and was immediately back in the match-making queue with the message "Waiting for opponent" displayed. I force closed the game again waited about 15 minutes, re-opened MTG arena and I was still stuck in the match-making queue.
Steps to reproduce:
1. Start Competitive Standard matchmaking
2. Alt+F4 to force close MTG arena while in matchmaking queue
3. Relaunch MTG arena
4.…4 votes -
got stuck on matching screen in a ghost match , relog, reinstall, restart doesn't work
this is a bug
4 votes -
Timeout
I just played a game were my opponent was playing a life gain deck, he proceeded to put over 300 etb triggers on the stack by playing a bunch of tokens, I was tapped out and had no way to respond. The game proceeded to use my timeout clock and my timeouts while the triggers resolved and I lost the game due to timeout.
4 votes -
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1 vote -
Draft picking bug
During my reality fracture premier draft, pack 2 pick 1, my pick was auto selected to a land and no matter what I tried, I could not select another card. So it was a wasted pick. After this pick draft went normally. I was drafting on windows and internet connection was fine.
5 votes -
Brawl - Chocobo
Hi all, when playing brawl with my Chocobo, Paradise Seeker. When I attack with birds (with Commander on the battlefield) if no lands are revealed, there’s a glitch that doesn’t allow me to proceed. It’s like the game needs me to select a land, the game times out as I can’t proceed unless I concede to hurry up the process. It’s quite frustrating for me and my opponent.
6 votes -
dragging a card while selection times out breaks draft
If you are dragging a card when the timer runs out, it basically disconnects you. This means by the time you restart and reconnect you have likely missed several draf picks. NumotTheNummy hit this on stream so its clearly a known bug
6 votes -
Liliana voice emotes do not produce sound
I purchased the Liliana Avatar and Emote bundle but after "equiping" them they do not produce sound like advertised. Am I missing something?
6 votes -
This game sucks so ******* bad its disgusting. Land distribution is ******* horrible.
The algorithm is blatantly rigged. I should be mythic by now, but the land is rigged. You are greedy jerks for this. I feel like this game, as in Arena, is a scam to keep people giving up money for non physical products. Everyone is kept close in win rate to each other. It should be illegal to operate this way in my opinion. Such a waste too, cause you have created a great game platform, and ruined it by being greedy.
5 votes -
No gems back from collecting 5th copies of rares and mythics in a set
Not receiving any gems back when opening new rares/mythics you already have four copies of? I crafted all the rares and mythics from Reality Fracture from wildcards but when i opened packs I received 5th copies of rares instead of gems
3 votes -
game feels overly rigged
Opponents constantly top deck exactly perfect draws at the perfect times. just played back to back games where I stabilized and WHOA! they immediately go land game winning 7 drop after doing nothing for several turns and without scrying or surveiling. Then there are all the games where my opponent hits land 5 or 6 then never draws a land again and has all castable perfect answers the rest of the way while I miraculously draw 15 out of my 17 lands with 15 cards left in deck. I get Magic is a game of variance, but this consistently happens…
5 votes -
Surveillance phantom from Opponent could attack (but they did not scry or surveil in their turn)
1 See title
2 using Mac OSX through EPIC Games
3 surveillance phantom should not have been able to attack, it lost me the game
where can I ask for a refund of my Gems?
player logs are available3 votes -
Garruk "are you gonna go" Bug
the “are you gonna go?” voice line doesn't work.
5 votes -
Scute Swarm
My opponent made too many scute swarm tokens, and the timer system booted me.
While resolving a great multitude of scute swarm triggers, my opponents timer rope began to run out, followed by a time out being used. After that was exhausted, my timer rope began to burn down, despite having no possible actions available to me. I had one untapped land (Hedge Maze), and one untapped creature with a mana ability, but it was summoning sick. Also no cards in hand that were available, due to the lack on available mana.
So while I had no actions available to…
4 votes -
The Hobbit Welcome Decks are invalid
After the event opened, it showed the decks were invalid to play so I waited until it seemed that you fixed it. Then I spend some wildcards to finish the green deck, but got hit with the invalid warning after the fact.
Yes, it is a free entry event, but it is not very welcoming and very frustrating for new players to spend wildcards just to not be able to play the deck in its intended event. Please fix it quick! Right now it feels like false advertising and a scam.7 votes -
Bug Error when selecting a card in a draft
In the Pick 3 phase of Pack 1, the game automatically selects the last card in the pack for me, and I can't choose a different one. I end up losing a good pick.
5 votes
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