MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3499 results found
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Plunderer's Prize always costs X1U event at start of match
Plunderer's Prize is always showing a casting cost of X1U when in hand, even at start of match when nothing has been cast so far.
7 votes -
Test of Endurance achievement
I reached a life total of 50+ in a Starter Deck Duel using the Vampiric Hunger starter deck (on a Mac). After the match, I wasn't awarded the Test of Endurance achievement.
The tooltip on the achievement states that games against Sparky and Direct Challenges won't qualify, but Starter Deck Duels aren't either of those, are they?
2 votes -
cannot start a match
match making stalls in various stages sometimes abandoning the match after some time other times stays stuck without the opportunity to keep or mulligan
9 votes -
game won't continue or end
The game get's stuck in the loading screen and when it does load into a match, it gets stuck in the mulligan phase as if the opponent isn't there and will run the timer, but not end the game. when I try to concede to go back to the home screen it does not end the game.
10 votes -
Service down
no gameplay possible
10 votes -
server issues
I can't seem to play the game. Each time I get in, it shows like the opponent is trying to choose to play or draw first, either my timer starts to run or theirs, and once the timer runs out, it just stays in that mode, and you cannot concede. Also, after each different screen change, it tries "connecting to server" and my Wi-Fi is fine.
10 votes -
Games Start Without Options, End Up Timing Out
When trying to play a game of standard on iPad, I get matched with an opponent and sometimes get to select my hand, but then don’t receive any further prompts. After some time, the timeout clock shows up and eventually runs out, but I still never get to act. Once the timer runs out, there isn’t any further visual indicator, and the game does not end.
I’ve tried starting a few games today and haven’t been able to get to the point of being able to play cards yet.10 votes -
Match not loading
4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.
9 votes -
Games not loading. Sparky won't go away
Sparky has not gone away for WEEKS now. I've been playing for years. Sparky is useless to me. And today gameplay won't even load on VS matches. WOTC sucks. Get more devs on this game. The company makes enough money to where this game should run flawlessly. I feel like we're all shouting into the void and nothing will get done about it but WOTC will still gladly take our money.
10 votes -
Bug with card The Last Ronin
I was playing the Arena direct collector TMNT,
And my opponent plays the card The Last Ronin, and on the second step of the card, it says it mills 4 cards. My opponent had 3 cards in the deck but milled 0.
5 votes -
i try to search for Energy card like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counte
i try to search for Energy cards like Aether Herder or Aethersquall Ancient i try typing in the following E or EE and Energy or Energy counter it don't work can you fix it
2 votes -
FIX YOU STUPID ******* RIGGED ********
******** WOTC - TIME TO GET BURNT TO THE GROUND - CEO/ALL BOARD MEMBERS - BURNT TO THE ******* GROUND - DIE COCKSUCKERS
3 votes -
Bloom Tender
I noticed that according to the Set Color for rarity that Bloom Tender is a Mythic Rarity when attempting to craft it with wildcards it comes up requiring only Rare Wildcards.
6 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
9 votes -
can't respond to sorcery with creature ability
After playing Split Up, I was never given priority to sacrifice my creature (Werefox Bodyguard) in response. This is not a sorcery speed ability and I should have been allowed to activate it at some point before resolution though I suspect the fact Split Up requires choosing one of two options may be related to the bug
1 vote -
Pleas make Sparky go away!
Please make Sparky go away!
8 votes -
Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or and I have missed out on large amounts of gold and experience and I think that is completely unfair.
No one has actually helped solve the issue. I simply get sent here and I'm expected to find a solution to the games. Continually unfair bug, something I am not qualified for.This is not a visual bug on my client. I suspect my account data is flagged on the server as having 3 completed quests, preventing the daily refresh. Please review my server-side quest log and manually force the system to grant my missing daily quests.
Please help with this, the similar posts from multiple years ago with no resolution are not encouraging.
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or…10 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
companions not showing up
When I open a deck (on PC, Steam, Windows) I can't see any of my companions, and I can't change from the default. None of my other companions show up in that area. This happens on both of my computers.
8 votes -
Force of Negation is not usable in Timeless because I crafted the OG art, not Avatar
Title. I can't use my 4 copies of FoN. Arena removed all my copies from all my decks. I would like to play the card.
4 votes
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