MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3448 results found
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Phantom Premier Draft entry bugged
Cannot enter this event. I was able to one time. Now it claims a "network error"
2 votes -
International Day of Play Free Phantom Premier Draft event - Network Error
Windows PC: "Network Error: Unable to Join Event. Please Try again later." for Phantom Premier Draft Magic: The Gathering Foundations Event. 6-3 placement. Only awarded one cosmetic and completely unable to rejoin the event.
4 votes -
タイムアウトによるログイン不可
アプリ起動後すぐにタイムアウトになり、ログインできない。
公式サイト上のヘルプ記事による対処法を全て行いましたが、改善されませんでした。6 votes -
Rewards missing
SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding
7 votes -
デイリークエスト
2026.03.25デイリークエスト更新時点
クエストに従ってプレイをしてもクエストが進行せず、ゲームに勝利してもデイリー勝利報酬を受けとる事が出来ない。
(前日までは、問題なくクエストは進行しデイリー勝利報酬は受け取れていた。)5 votes -
クエスト
スタンダードをプレイ中、クエストが達成できない
クエスト内容・土地を25枚プレイする
土地を何枚プレイしてもカウントが0/25のままである7 votes -
What has MTG become?
What happened to magic? I have not really played the game since 94 but my nephew likes the game and wants me to play with him. But now the game isn't strategy as much as it is can you go off. This is not exciting, watching an opponent play 19 creatures on a turn and have 20 spells go off is supposed to be fun? There is no point in other cards just the few cards that go off, there is no steadiness to the play and back and forth. There are no comebacks just, does one person go off before the other person. I remember when matches could take you a long time, how they could go 12 rounds. Now unless by a miracle it almost never goes past 6 rounds. Notice something? everyone is playing the same decks and the same cards. I have now played the same deck four consecutive matches. THE SAME DECK.
What happened to magic? I have not really played the game since 94 but my nephew likes the game and wants me to play with him. But now the game isn't strategy as much as it is can you go off. This is not exciting, watching an opponent play 19 creatures on a turn and have 20 spells go off is supposed to be fun? There is no point in other cards just the few cards that go off, there is no steadiness to the play and back and forth. There are no comebacks just, does one person go off…
1 vote -
daily quest
I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.
6 votes -
Problem receiving event rewards.
I completed (6x3) in the event on June 10th (International Day of Play) and did not receive the rewards. After finishing the event, I was redirected to a screen to restart it, but it's not possible because a network error message appears. I would like to receive my rewards.
3 votes -
Connection Lost... - can't access the game. May 10th 2026
Can't access MTG Arena, Connection Lost.
4 votes -
Game Freezes
Whenever a Token Creature dies; the game freezes. Every single time this happens. MAJOR BUG FLAW!
8 votes -
game freezes on android
the game wont run on android it freezes and I get server error try again later but its running fine on pc this started happening with last update i couldn't report on phone because of freezing
8 votes -
Stop forcing us to play with/against Alchemy cards
Magic: The Gathering is a popular and successful TCG and has been for 30+ years. Stop this stupid Alchemy **** that aims to fundamentally change the core gameplay mechanics. Just make Arena a digital version of the paper game that we like. What is complicated about that? I've uninstalled Arena for now because I'm sick and tired of how little WotC/Hasbro seem to care about their product, and I won't be coming back until there are serious changes made to actually have Arena be a proper digital version of Magic. Again, this should not be complicated. Magic is already a successful game. You don't need to go screwing around with it and changing everything. If we wanted digital-only mechanics we'd be playing Hearthstone. Give us Magic. Until you do I'm not coming back.
Magic: The Gathering is a popular and successful TCG and has been for 30+ years. Stop this stupid Alchemy **** that aims to fundamentally change the core gameplay mechanics. Just make Arena a digital version of the paper game that we like. What is complicated about that? I've uninstalled Arena for now because I'm sick and tired of how little WotC/Hasbro seem to care about their product, and I won't be coming back until there are serious changes made to actually have Arena be a proper digital version of Magic. Again, this should not be complicated. Magic is already a…
4 votes -
Matchmaking
Standard Ranked matchmaking is broken. Doesn't matter what deck i use, I'm lucky to win once every 5-10 matches. almost every match I'm paired with someone that is using a deck specifically to counter whatever deck I'm using. i have tried multiple different decks, even had a friend whose Mythic rank help me build a solid deck that can beat most of their decks and still I am lucky to squeeze out 1 win on occasion.
6 votes -
Games freeze after update 02/24/2026
Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and RAM.
Repaired game files (this fixed the issue for only a few matches before it returned).
This appears to be a client-side animation or trigger bug introduced in the recent patch. Please investigate the compatibility with Poco X6/Snapdragon 7s Gen 2 devices.
Thank you.Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and…7 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any intention of fixing these bugs? Must we, as loyal users, continue silently submitting reports indefinitely, with no improvements in sight?
The bugs introduced by this latest update are extremely severe and demand immediate attention and fixes. Why has there been zero official announcement or communication from Wizards regarding this?
We urge you to address this promptly, provide an update, and roll out a hotfix as soon as possible.
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any…
6 votes -
Bugs
Ever since the new update, I can't finish a match, it'll randomly freeze on my opps turn, then the timer will start for me, when time runs out, the screen is frozen. Plz help.
6 votes -
Unable to remove card during deck building in deck builder
After drafting, was in deck builder cutting cards, and I clicked twice to remove two cards but got odd behaviour. Instead of removing either card, the first card I clicked kind of zoomed in and moved up in the UI and became unclickable.
I couldn't move it, couldn't interact with it, nor could I interact with the cards under it. Tried changing to view and not view sideboard, but the view change didn't affect the bug, was still present.
This bug was not impactful otherwise though. It did not crash the deck builder, I could still add and remove all other cards and interact with the sideboard. When I hit "done" and went back into the deck builder, I saw the cards had not been removed from the deck, and the bug was now gone.
Minimally impactful, but very odd behaviour.
Also, I've tried 3 times now to post this bug report with attachments, and every time the site freezes and crashes. Have picture and log if you need more details.
After drafting, was in deck builder cutting cards, and I clicked twice to remove two cards but got odd behaviour. Instead of removing either card, the first card I clicked kind of zoomed in and moved up in the UI and became unclickable.
I couldn't move it, couldn't interact with it, nor could I interact with the cards under it. Tried changing to view and not view sideboard, but the view change didn't affect the bug, was still present.
This bug was not impactful otherwise though. It did not crash the deck builder, I could still add and remove all…
1 vote -
Sparky for Brawl
PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.
7 votes -
7 votes
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