MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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Crash during draft
Crash During Quick Draft Game, causing game loss: Some kind of disconnect happened during the second last game of a Quick Draft event, with the app crashing multiple times after failing to reconnect.
Am currently unable to reconnect as well, after having completed the last game of the draft event (a played through loss) and closing the app and attempting to reconnect.
30 votes -
Individual card rewards bug
This issue still occurs after the update on 8/20.
Even after the rotation, the ICR spawn range remains the same as before the rotation.
According to community tallies, not a single EOE card has appeared in the ICRs since the rotation.
We have expanded the scope of our investigation beyond community statistics to include social media and message boards, but no cases have yet been confirmed.In addition, WOE, LCI, MKM, and OTJ, which should have rotated out, continue to appear.
Please fix this so that the range of rewards you can receive is correct.https://magic.wizards.com/en/news/mtg-arena/mtg-arena-renewal-rotation
The article clearly states…9 votes -
Mastery pass mythic reward
Mastery Pass reward from level 47 of the final fantasy mastery pass not recieved! I also cannot capture log from Android mobile which is what im currently playing on. But two mythic rewards were not given. I'd expect them to be given since I paid for them.
1 vote -
Jump in Quest won’t progress
The complete jump in 3 times quest will not progress. I have tried winning jump in then resigning ( repeated 3 times over). Then I had tried winning 3 matches on each jump in then resigning and did that 3 times but it did not progress so I have been stuck with out being able to progress for months now!
79 votes -
Turn Timer
Issue #1: Storm decks often cast 20 to 40 spells in one turn when "comboing off" to try and win the game. The Turn Timer is Insufficient to allow the completion of storm decks's win con. In reality, it can take 1 or 2 minutes to finish the combo with a lot of cantrips while clicking as fast as possible.
Issue #2 Roping sucks! People who have lost the game will use up their remaining time just to troll. No fix to the turn timer can give them more time to troll with.
Suggestion: 1st reduce the turn timer by…
46 votes -
Kill the Mill
I find mill decks to be an abomination of the game. The entire strategy around them is based on avoiding to actually battle other players and instead force their game to end because they run out of cards. It's a very anti-magic style of play which I want nothing to do with. As a result, the massive resurgence of this format has made the game unbearable for me to play. For over 20 years I've always appreciated the strategy component of magic that allowed me to go head to head against other players in a chess match like a battle…
44 votes -
MTGA Stalls out when loading a new match and when the timer runs out completely.
Just got back on to finish wins for the day. Joined the Starter Deck league with WG (which worked earlier today).
When loading into a new game it doesn't show any 'my/opponent's turn' UI, it just stalls out until timer starts then runs out and then stalls there too. Exited the first try, entered a second, where "Waiting for Opponent" started almost immediately when it usually only starts when I'm matched up with someone. ~10 secs later I'm matched up, but the same thing happens. Currently still there with stalled timer (pic 4).
Pics supplied, 3 of the first and…
11 votes -
Jump-In Deck Selection Broken
Midweek magic Jump-In deck appears to not have given me the cards for the second half I selected.
Chose "Firebending" first, then "Powerful", but only got (Presumably from the lack of green cards) Firebending cards .
2 votes -
Game Engine Screwed Up regarding lands/shuffling
The game engine is super screwed up. I'll either draw 10 straight lands or 0 lands for 7-10 straight cards. All of my decks have 40% lands, yet I repeatedly get these extreme outcomes, which makes the game completely unplayable.
I'll get things several standard deviations outside the expected results, like drawing lands on 9/11 cards to open a game, or going 6-8 straight draws with no lands. The mulligan feature is especially bad... if you mulligan a draw for having either too many or too few lands, 100% of the time the next draw will have the opposite problem.
…
35 votes -
skipping phases of the game when it shouldnt
take a look at my log. the game completely skipped my last phase after combat even though my planeswalker can still use an ability to kill his card he just flashed in.
not cool. why is the game skipping whole phases?
33 votes -
Fix the matchmaker or I'm done spending money on this game.
I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
***** too buddy.20 votes -
nowhere to run skipping priority
I have had 2 games today, one on mobile and one on PC, where I was not given priority to cast nowhere to run on my opponents turn. I had mana available to cast it and valid targets. I was never given priority and it switched back to my turn.
1 vote -
Ban voice of victory from all formats
A card that prevents the opponent from casting during your turn is way too strong for any format. Especially given that it's only two mana. Something with an effect like that should cost 10 or more mana. Not two.
2 votes -
Starter deck duel
Starter deck duel - I’ve won 7 times and can’t get this to progress. I’ve contacted support and they said
“ You can skip all the tutorial elements by selecting Adjust Options in the upper right and then Account. Select the Skip Tutorial option and confirm your choice, and you'll bypass the tutorial and Color Challenge”
This option is not on either mobile iOS or PC menus. Please advise .
2 votes -
Download bug
Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.
18 votes -
Land Draw issue
I AM DRAWING TOO MANY LANDS I have so many other spells and its forcing me to get many and I mean MANY draw lands. I had at the end a 37% chance to draw a land. (Yes I did the math) I have been drawing lands on my deck over and over again. The game is ALSO forcing me to lose consecutively. Its forcing my deck to challenge deck ranges that are bad against my deck. I was winning at a 70% rate and the game all of a sudden for no reason just started forcing me to lose…
7 votes -
The tutorial is broken at shadow dragonhand
I have tried to complete the tutorial on an iPhone android phone and iPad and every time it freezes. I get to the bit where I summon 3 blockers, they do not appear then I cannot complete my go as the computer wants me to use them to block. So there is no way of taking my turn and I am locked in the tutorial and cannot make any progress.
18 votes -
Deck limit expansion system
With Multiple Set releases and frequency, 100 deck limits is not doing it anymore. Devs sent out new decks which count against limit sizes --even though they say it does not-- multiple posts have been about this, as a player of over 5 years, we should have a way to expand the Max number or the categories...or each category should each have their own limit#.... I have Decks for Historic from 2019...and to constantly have to delete or save text files in 2025 is not ideal, Please give us a larger limit given the amount of sets, and adding more…
6 votes -
Alchemy what garbage.
FIX the shuffler.
Get rid of Alchemy(and If I'm not playing in Alchemy I don't want to see those fake cards in ANY of my other decks.)
Get rid of those bs Arena cards.
Arena is abomination of Magic in its current state. And you wonder why you can't get more Arena players LOL.
The latest running Joke. "If you want to learn how to play magic completely wrong go play arena."
27 votes -
Achievement not registering
Achievement “your go - win a game where you only cast spells on an opponent’s turn” completed several times and not registering.
17 votes
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