Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • or

529 results found

  1. MWM Jump In unplayable deck

    I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.

    Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. MTG Arena Support website sign in does not work on Firefox

    The mtgarena-support.wizards.com website login links do not work on Firefox. They do seem to work correctly on Chrome, but every time I click on "Sign In", it redirects to the current page, not allowing me to enter credentials or signing me in.

    I am using the most updated version of Firefox for Windows and not using any extensions.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Eldrazi are OP in Historic

    Two types of lands that tap for two mana, easy ramp, easy access to Cavern of Souls, land removal, hand distuption, card draw, controlling opponents turns—they just have so much to work with, they are too consistent. At the very least, Sowing Mycospawn should be banned so they can't consistently find Eldrazi Temple while simultaneously exiling an opponent's land.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Evident Error in Advertised Packs for Mastery Pass Level Boost

    When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.

    1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Joust

    Card "joust through" seems to be having occasional issues. In my last game, I was unable to play it while my oponent was attacking. It costs 1 white mana as an instant and I had one white mana available. His cards were not protected by hexproof or ward or any other such effects. There were also no enchantment on the field or artifacts with instant-interference effects or abilities. This is the second time this has happened. On the first occasion, i simply assumed that I must have missed something. But this time, I'm pretty certain that the card just wasn't …

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Bug

    Since last tuesday I can’t use MTGArzena in my mobile (Android)
    The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
    It stays freeze on loading the page i clicked on.
    I have a power cube deck but canette play it
    I missed last events
    I miss my goals
    It becomes really annoying
    What can i do to fix it ?
    Thanks

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. 2pick draft

    1. バグを再現する手順を教えてください
      2pickドラフトでドラフト完了後にサーバに接続していますから進まない
      MTGAを強制終了後、再度2pickドラフトからデッキを構築するを選ぶと
      サーバに接続していますから進まない

    2. どのプラットフォームを使っているか(PC、Steam、Mac、Android、iOS のいずれか)を記載してください
      PC

    3. 実際に経験している結果を入力します
      1参照

    4. 特徴の期待結果を入力
      接続してデッキ構築できること

    5. 関連するスクリーンショットや動画を追加する
      なし

    6. 回避策を見つけた場合は、回避策を追加してください。
      なし

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Bug login

    Bug Description:

    I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.

    This issue happens every time I open the game on my computer. I have already tried the following steps:

    Restarted the game

    Updated the app

    Uninstalled and reinstalled the game

    None of these actions solved the problem. My internet connection is working normally.
    Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.

    Because of this error, I am…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Fire nation drill auto passed priority vs octopus form

    I passed priority to allow octopus form to resolve before wanting to activate fire nation drills ability. However this automatically went to resolve the entire stack. There 100% should be a stop for me to activate, it would not have worked to activate in response to octopus form per the wording of fire nation drill

    This may be something that I needed to turn on full control for, however this is an extremely terrible experience for any user that understands the interaction and stack.

    This is some thing that cost me my premier draft game, and the draft

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. when challenging a friend in brawl, match will get stuck in an endless countdown loop

    When playing friendly brawl, the game will begin the countdown, but when timer hits zero, instead of starting the match it starts counting up and gets stuck. Restarting the match lobby or the game doesn't always resolve the issue. Used to only happen maybe 30% of the time, but now it's doing it almost half the time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Feedback

    I find that events the game enjoys just giving me all 15 or 16 of my lands 5 turns in it has done that for about 5 events now and i am getting sick of it fix your "rng" because this is not how it actually works it has ruined events for me seeing how i have at least half of my deck as some sort of interaction out of 23 to 25 cards i have tried putting less lands and it still happens the last game i had 15... and it still just gave me all.of them.3 games in…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. The stacked indestructible effects of Gilt-Leaf's Embrace do not work

    The indestructible effect of The Gilt-Leaf's Embrace, cast in response to an opponent's turn Feed the Flames spell, did not work. The outcome of the game changed

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Ozai's Cruelty doesn't work with Lo and Li, Twin Tutors

    1. Ozai's Cruelty doesn't work with Lo and Li, Twin Tutors

    OC does 2 damage and with LoLi on the board, I expected to get 2 lifepoints.

    1. PC
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Can't change format of invalid deck even though it been edited to be valid

    On Mac, when I edit a deck with Limited format and make if valid for Standard or any other format it won't allow me to change the format. I can see the drop down being activated but it is behind the Creatures and Non-creatures information and can't be selected. I have tried cloning the deck, and exporting and importing it back and all new copies are still Limited and no way to change them. The only way I have found around it is to literally write down a list of the cards and re-create the deck from scratch.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. My game suddenly froze in the middle of a ranked historic match, and then went back to the main screen with my match just now with absurdum.

    Out of nowhere, the game just froze and didn't do anything. Instead, without any mention of error or anything, it brought me back to the main menu and gave me 2 packs for no reason (cool, but why?). After that, I tried to play a game again, and went back to that same game. However, when I did, I was already losing because I probably missed at least a turn or two and lost that match along with some points in my link. I tried to look at the current bugs list but couldn't really find something that was relevant…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Display bug on the card "Demonic pact"

    1. Just play a demon pact deck and watch the display bug on choice already made. 
      
    2.   I am using a PC
      
    3.   When i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Heliod Sun-Crowned

    1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
    2) Playing on Android Phone
    3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
    This is 100% repeatable and has been for several months.
    (Im not sure if it matters but I am usually playing in the Brawl format)
    I am unable to get back into arena for a few minutes.
    (It seems like as long as that match is still active the client is going to close when is…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Token destruction bug still present

    The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I don’t…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. All graphical assets disappeared after several 1/1 tokens blocked and died

    Hi,

    Event occurred on my iPad 10th Generation

    Both my opponent and I had Lluwen, Imperfect Naturalist on the battlefield. We were both repeatedly activated Lluwen’s ability (over a number of turns) to discard a land and create 1/1 worm tokens equal to number of lands in your graveyard. On two or three occasions, my opponent attacked with all of his tokens, and I blocked each 1/1 token with one of my 1/1 tokens. As the attack and death animations progressed, they began becoming buggier and buggier. Eventually, the animation just quit occurring entirely (the sound effects still occurred).…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories