MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3835 results found
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product suggestion
Cards are not able to be sideboarded in or out in BO3 matches.
1 vote -
Partners Not Recognized in Brawl
I am playing Arena on Windows PC. Was trying to create a Brawl deck using the partner commanders Tymna and Thrasios. I was able to set either one as my commander individually, but when I tried to add the other as the second commander, arena gave me an error saying "in order for this card to be your commander it must be a legendary creature or planeswalker with the partner ability". log file attached
1 vote -
Matches Not Lading
Matches are not loading, whether ranked or unranked, and even limited events do not work too. Match loading screen will appear, then countdown freezes, and game loads back the home page. Happens on all devices I use, PC, Android tablet, and Android phone.
2 votes -
No empty Stunt counters
I lost the game due to Procrastinate. They put 2 counters on my creature and it didn't tick down at all. After 4 turns, it was still stuck at 2.
1 vote -
SPHERE OF SAFETY bug
While playing a brawl match I had Sphere of Safety plus 4 Shrines on the board and my opponent attached me with 7+ creatures without paying any mana. This happened 2 turns in a row.
1 vote -
silverquill
Silverquill, the Disputant + End of the Hunt
It looks like a bug to me that cost me a game and ended my sealed deck event :(
I have Silverquill, the Disputant in play while I cast End of the Hunt. It triggers Casuality 1. I sacrificed Silverquill, the Disputant to pay for the Casuality cost. Then End of the Hunt resolves ONLY ONE TIME. My expectation was that I get a copy of the spell, as I paid for the casualty cost.
If this is a bug, can you please redeem me a sealed event. I wanna continue playing.
1 vote -
Bug
So the app is not opening says the server is down
1 vote -
Matchmaking fails
I've been repeatedly attempting to enter a match and it fails either about 3 second in or 30 seconds in quite consistently. When restarting, the game attempts to reconnect to the match. Ultimately the match never starts, which is fortunate for my draft run.
2 votes -
Underworld Breach casting Pyretic Ritual sometimes crashes the match
I have an Underworld Breach on the battlefield. Sometimes, using it to escape a Pyretic Ritual causes the game to crash. Usually, I can resolve it without issue, but often the third or fourth casting of the Pyretic Ritual in the same turn causes the error. I have not been able to reproduce the bug casting any other spells.
The error code says it results in a draw, but in a ranked game I lose ranking, so it seems to count as a loss. I have experienced this bug both in ranked and in bot matches.
On PC
1 vote -
Jinnie Fay, Jetmir's Second
So I have a token deck right now that I managed to get all of my pieces out and the second Jinnie Fay was played if I decline to use her ability All of my multipliers stopped working sometimes I wouldn't even get my tokens. I don't know what caused that issue but it did happen in my last game.
0 votes -
Rona Transform Bug
The transform cost on Rona has been incorrect for weeks. The cost is doubled what it should be. See attached
1 vote -
Sundering archaic exiled a 4 mana card despite only 3 colors being spent.
Opponent only has 3 colors of lands in play, when the spell was cast it looked like it was 3 colors spend to cast however my 4 CMC creature still got exiled. They had the artifact enabling lands to product any color but only for instants and sorceries, shouldn't have been relevant but the turn ended quickly after due to lack of possible interaction on my end so couldn't really tell. Hopefully logs give a more thorough story
Windows 10 PC
1 vote -
Bought Strixhaven play bundle and did not receive packs
I bought play bundle and STILL have not received any game messages or anything giving me the packs that came with it. I received everything else
1 vote -
Phyrexian Tower
While attempting to craft Phyrexian Tower in MTG Arena(PC, steam, Win10), the game requests Rare wildcard(s) instead of Mythic wildcards to create.
1 vote -
Unable to assign blockers after disconnect and reconnect
After disconnecting and then reconnecting, I was unable to assign blockers to the enemy attackers. Even after 4+ restarts, the game was still broken. I was playing my first sealed strixhaven draft and it ruined a close game.
1 vote -
updates?
just wondering if there are any plans on fixing the shuffler for those of us who craft decks? There is a definite difference between meta decks and homebrews when it comes to the shuffler. Never had a 12 card land rrun with a meta deck and that happens way too often with my homebrews. You should be catering to those who homebrew as the meta guys only spend when a new season starts and only if their current deck is not usable while us deck crafters spend on wildcards quite often ( well I used to up until this stupidity started ). Or is it time to finally quit MTG that would be a shame as I am one of the very few who have been around since the very beginning
just wondering if there are any plans on fixing the shuffler for those of us who craft decks? There is a definite difference between meta decks and homebrews when it comes to the shuffler. Never had a 12 card land rrun with a meta deck and that happens way too often with my homebrews. You should be catering to those who homebrew as the meta guys only spend when a new season starts and only if their current deck is not usable while us deck crafters spend on wildcards quite often ( well I used to up until this stupidity…
1 vote -
龍を狙い打つ者が変容出来ない
クリーチャーカード、龍を狙い打つ者が変容出来ないです
変容出来ないクリーチャーは他にも数体いたような気がしますが、比較的新しい、自分が使っている事もあり、とりあえず急ぎ報告させていただきます
1 vote -
My Secrets of Strixhaven Preorder is missing
My Secrets of Strixhaven Preorder is missing
I bought the Secrets of Strixhaven Preorder from Steam on my PC.
I received "Professor Dellian Fel sleeve" and "Abigale companion" at purchase.
But even after at release, I have not received any other things.
Fix this bug, please.1 vote -
Alania and vivi
While both vivi and Alania were out my first sorcery triggered vivi but not Alania. I still won but only because opponent quit. Every turn my spell would trigger vivi but not alania.
1 vote -
Suggestion: Stack Ordering, Oglar Devoted Assistant, Mesmeric Orb
Oglar Devoted Assistant surveil effect should happen after Mesmeric Orb mill effects. Otherwise you can't keep the surveiled card even if you want to.
1 vote
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