MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
6034 results found
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I had cards in exile that should have been able to be played. But they weren’t. I had 7 mana and it would have cost something like 3-4
I had plenty of mana and had cards that were exiled per air bending. I was not allowed to play those cards when it mattered most
1 vote -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
Protection from Red
I've had issues with Protection from Red. I've used 2 different times in my deck in which then had a Red Instant or Socery Card destory my creature any way as if it does not even have Protection from Red. I don't know why unless it is a bug. I thought Protection from "X" Color ment it has basically Hexproof/ Indestructible against "X" Color! I had multiple creatures then Poof! ALL DEAD.
1 vote -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
BO3でサイドボードが一部しか表示されない
サイドボードを15枚設定しているのに、BO3のサイドボード入れ替え画面で6枚しか表示されない。
ゲームをまともにプレイできない致命的なバグなので早急に原因調査と改善をしてください。1 vote -
First strike major issue
Two big issues. First dont make it so difficult to report a fundamental issue to the game. This shoukd not be as hard as filing freaking taxes. 2nd why is a creature with only first strike dealing two instances of damage. Double strike and first strike are not the same thing. Yet I just had a creature with 7 power and only 1st strike kill a 12 toughness creature that should not happen. If you are going to allow basic gameplay to get messed up that badly I don't even know what to say to that lack of care and professionalism in your job.
Two big issues. First dont make it so difficult to report a fundamental issue to the game. This shoukd not be as hard as filing freaking taxes. 2nd why is a creature with only first strike dealing two instances of damage. Double strike and first strike are not the same thing. Yet I just had a creature with 7 power and only 1st strike kill a 12 toughness creature that should not happen. If you are going to allow basic gameplay to get messed up that badly I don't even know what to say to that lack of care and…
1 vote -
Crash
My game crashes frequently. This started some time in the last 7 days. The majority of the crashes happen right when a match is found. Not a huge issue as I can open the game again and get back into the match mostly. But recently it crashed then signed me out in the middle of a ranked draft match two separate matches which caused me to time out and lose and ultimately lose my draft run.
1 vote -
stuck
While playing, unable to block or attack and forcing me to timeout and discard cards, unable to do anything.
1 vote -
Vintage Cube
Return Powered cube to arena
1 vote -
Game stutter/lag
As soon as I open the client, the game begins freezing every 3-4 seconds similar to when trying to play a scratched disk. I am attaching a log in hopes it can help. I have attempted repairing the game files, validating files through steam, and changing some setting that are known to cause lag. If anyone else has had this issue and knows a fix, please let me know.
2 votes -
reporting a bug/potential cheater
had 6 mana with kogla and yidaro, some reason game wouldn't allow me to use two of my mana to play him as a creature only allowed me to use 4 mana for his ability and oppenent drew absolute perfect hand.
2 votes -
Quick draft quest not working
Hello, the quick draft quest isn’t working. I have played two quick draft matches and the quest isn’t progressing. I have used the ‘repair game file’ and reinstalled the app but it still won’t progress. Could you fix this for me please. Thank you
3 votes -
slow
Whenever I try to do anything at all, including clicking the PLAY button, everything slows to a crawl--to the point I was able to take a screenshot mid-animation of the PLAY menu coming in--I'm unable to click any buttons, and my CPU fan turns to screaming turbo mode.
4 votes -
running slow, not letting me play
I am able to get to the main menu. However, whenever I try to do literally anything at all, even bring up the PLAY menu, everything slows to a crawl, my CPU fan goes to screaming turbo mode, and I'm unable to click any buttons. It's so slow that I was able to capture the menu mid-animation.
4 votes -
"Your deck can have any number of this card" cards are not working
When building a brawl deck with any of these cards (Rat Colony, Hare Apparent, Shadowborn Apostle etc.) The game tells you that your deck has too many copies of a card
4 votes -
Decks Invalid
All my decks are invalid for the format Im trying to play (For example, Pioneer). When I try to check why this is happening, is because there is an error with the Sideboard.
It keeps telling me that I have more than 15 cards on my sideboard, even with 0 cards on it.4 votes -
Matching cancellation bug
I pressed cancel while the premier draft was being matched, but it appeared to have been matched at the same time.
After the next match, there was one loss.10 votes -
Cards missing from draft cant build deck
Half my draft cards missibg cant build deck
5 votes -
I have 22 lands in a 65 land deck and draw nothing but lands every game, fix it
Your draw system is rigged to benefit certain players. There is no way in a deck where there are 22 out of 65 land cards, where i have 10 lands down, 6 in the graveyard, and 6 left in the deck with a total of 37 cards left in the deck, that I pull 5 lands in a row. With draw cards and draw for turn. The odds on the first one would be 16%, the next 13%, then 11%, 8%, then 6%. The chances of getting 5 in a row? That a 0.00109824% chance of happening 5 times in a row. Now that scenario has played out in multiple games, maybe not the exact numbers but close. Meaning your game engine is creating an occurrence with a .001% chance of happening multiple times a day. Please explain how that is possible? The odds of that happening more than once a day? .0001%, just make it fair and not about money. We just want to play magic and will spend money to do it, just dont rig our games. Now my math may be off a bit but not much. I am assuming independency of probability and in this case there is a huge dependency so actually the odds may be even lower as the odds decrease each time. Basic for anyone with any type of coding experience to realize your draw odds are wonky as heck.
See8ng as how this page is filled with similar reports, you obviously do not care about the game and only want to make it so bad player win and are encouraged to continue spending money and playing. As someone who has played MTG since the early 90s, I am ashamed of what you have become. This game used to be about finding a place to walk the planes with friends, maybe a 1 to 3 sets a year, it meant something when you pulled a great card. Now we are reduced to playing a rigged system on an app where we have to pay for nothing but 1s and 0s just to have that money we spent mean nothing because we never pull the cards we just bought, we only pull lands. Those are free.....
Your draw system is rigged to benefit certain players. There is no way in a deck where there are 22 out of 65 land cards, where i have 10 lands down, 6 in the graveyard, and 6 left in the deck with a total of 37 cards left in the deck, that I pull 5 lands in a row. With draw cards and draw for turn. The odds on the first one would be 16%, the next 13%, then 11%, 8%, then 6%. The chances of getting 5 in a row? That a 0.00109824% chance of happening 5 times in…
2 votes -
Sparky stopped in beginner deck event
Not sure how to replicate. Was just playing the preset beginner decks against Sparky and they just stopped playing, the only explanation I can think of is it is stuck in a loop with 2 card decisions within its hand possibly
2 votes
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