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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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106 results found

  1. Quick draft foundations bug

    Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  2. Daily quests not loading or visible

    My daily request have been loading for days and none have appeared for me to do. It constantly resets, but I never get the option to do a daily request. It just tells me loading loading loading.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Not awarding wins or quest progress

    Game is not awarding wins in midweek magic event or quest progress.

    10 votes

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  4. Quest gold not recieved

    I just completed two 750 gold quests at the same time but instead of 1450 gold (50 extra from the daily) I only was given 800 gold. The other quest showed up greyed out as 30/30. I thought it might be a visual bug, so I relogged but I even when I opened the game again I still was missing the extra 750 gold.

    I did check the total number of gold I had before completing the quests and after and only recieved 800 not 1450 gold.

    2 votes

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  5. pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests

    pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Quest gold not recieved

    I just completed two 750 gold quests at the same time but instead of 1450 gold (50 extra from the daily) I only was given 800 gold. The other quest showed up greyed out as 30/30. I thought it might be a visual bug, so I relogged but I even when I opened the game again I still was missing the extra 750 gold.

    I did check the total number of gold I had before completing the quests and after and only recieved 800 not 1450 gold.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Open Vault Quest - incomplete

    i also opened the vault before and my quest to open a vault is incomplete,

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Daily/Weekly Quests doesn't appear - Bug

    Every day, I try to check my daily mission in the game, but it simply doesn't appear. I can't collect my coins, and it's frustrating. I'll have to stop playing the game.

    I've tried everything: reinstalling, logging out, installing on iOS, but it's always the same. Either the mission doesn't appear, or the mission space appears but the mission is never there; it always says it's counting down to a new one, but I never get the reward.

    I have a friend in the exact same situation, and you haven't given him any answer.

    PS: I've already finished the tutorial…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Rewards shown twice

    I'm playing by android smartphone app and when I, for example, win a game or complete a Daily Quest, the pop-up of the rewards are shown twice.
    The amount of Gold and exp are added regularly still.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. Daily Wins and Missions not registering progress

    On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.

    12 votes

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  11. Fetch Quest with Rest In Peace

    Incorrect rules interactions - With Rest in Peace in play, the adventure side (Fetch Quest) of Bramble Familiar allowed the opponent to put one of the milled cards into play. It should go into exile.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Daily wins and ranking not working

    The daily wins don't seem to count, they don't progress anything. I've won at least four games now, my rank did not change and I received no credit towards daily or weekly wins.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Missing Mastery Pass Mythic Card Rewards

    I just won a game and received gold rewards for a daily win + a daily Quest. I also received 250 Mastery XP, which all popped up on screen at the end of the match. The XP was enough to complete level 49 of the Mastery Pass which should have given 2 Mythic SoS cards, but I didn't get any pop-up for those and nothing in my collection says "New", so I don't think I received them.

    2 votes

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  14. Premier Draft Game did not record Win or cards played.

    I won a Premier Draft game and was reward none of the following:
    a. Draft win progression
    b. Daily win progression
    c. Quest progression (Cast green/red spells)

    Match ended at approximately 9:12AM US Eastern Daylight Time

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  15. wins

    Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!

    22 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Daily wins and ranking not working

    I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Daily wins not being awarded, rank not updating or moving at all.

    My rank is not changing, win or lose and daily wins are not counting towards any progression.

    26 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Not receiving any gold for daily wins

    Since this morning I haven’t been able to progress daily/weekly win progress or mythic ranking even when I win games. It also shows me as being sparky rank 0

    8 votes

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  19. Wins don't count

    Wins just don't count. No progress in daily quests. PC

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Better Daily Deals

    I just feel that the daily deals could be better. Like I feel like there should be an Avatar and/or Companion every day, there are so many avatars and companions I see when playing I really really want and I literally check the daily deals everyday hoping that one of them is in the shop, but it's really rare to see them in the deals. Most of the card arts we can get any day, avatars and companions are super limited if you weren't there when they first drop.

    2 votes

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MTG Arena Bugs & Product Suggestions

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