MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2847 results found
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Freezing at loading screen
Whenever I go to edit a deck, it'll freeze at the loading screen. Platform is android.
3 votes -
Waiting server
I'm having a problem with the deck editor. It won't let me edit any decks and just shows a black screen with the message "Waiting for server". I hope you can fix it.
3 votes -
[BUG] Blinking Saga coming back with original Lore Counters
Caught a Founding the Third Path under a Temporary Lockdown while it was on Chapter 2.
Later blinked the Lockdown with Scrollshift and to my surprise the sage entered with the original 2 lore counter and the ofc went straight to chapter 3 giving my opp a free spell.Saga' should come back as a new object and not with the previous # of lore counter.
This was MTGA on PC.
See log attached.
1 vote -
Improvised capstone
Improvised Capstone is making player pay for spells that are milled from the top of the deck. It says that they can be played without paying there cost.
2 votes -
4X Rare Wildcard
4X Rare Wildcard Bundle Purchase Error. Attempting to purchase Rare Wildcards causes the following error: "Error. you already own this item. Store Error. Store Purchase Failed Duplicate Transaction"
6 votes -
Card Style not saving in Deckbuilder Bug
I recently bought cosmetics for fetch/dual lands and applied each one as the favourite, even went into each deck that has them to update the preferences on art style (see image 1). But as soon as I go in game, none of the art styles for the new lands work, and I see a random style in my collection (see image 2).
4 votes -
Deck Validation Failed - Bug
Imported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached log and screenshotImported pioneer deck from a tournament page (so should be a valid deck)
bought some art styles (7k gold total i believe) and changed art styles of some cards
tried to play pioneer best of 3 queue
got error message “deck validation failed”
tested other different deck in pioneer format, deck works
back to the 1st deck that gives error, tried to change some art styles and play in pioneer historic and timeless queues
error still the same “deck validation failed”
so, just wasted some gold and can't play the deck in any format that supposedly should be legal
attached…4 votes -
Anoint with Affliction ignored Hexproof
Opponent targeted my "Mikaeus, The Lunarch" with "Anoint with Affliction". I target Mikaeus with "Enter the Avatar State". It resolves and then anoint with affliction exiled Mikaeus anyway.
2 votes -
Receiving Mythic rare I already had 4 copies of
I just opened a Mythic Pack from Foundations and received the mythic rare “Omniscience” even though I already had 4 copies of the card.
According to the reply from Wizards of the Coast Customer Service the following rules for Duplicate Protection apply:
Booster Packs (from the Store, Weekly Wins, etc.)
* If you open a rare or mythic rare card that you don't have four copies of, you receive the card. Easy enough.
* If you would open a rare or mythic rare card that you already have four same-art copies of, the system will automatically replace it with a different card of the same rarity from that set. This follows the Duplicate Protection process.The second paragraph should have applied to me. I already owned four copies of the card “Omniscience”. I crafted them with mythic wildcards months ago. Today I opened a mythic Booster pack from the set Foundations and received the card “Omniscience”. I do not own all mythic rares from the set Foundations. So according to your explanations that should not have happened. I should have received a different mythic rare from the set.
I just opened a Mythic Pack from Foundations and received the mythic rare “Omniscience” even though I already had 4 copies of the card.
According to the reply from Wizards of the Coast Customer Service the following rules for Duplicate Protection apply:
Booster Packs (from the Store, Weekly Wins, etc.)
* If you open a rare or mythic rare card that you don't have four copies of, you receive the card. Easy enough.
* If you would open a rare or mythic rare card that you already have four same-art copies of, the system will automatically replace it with a…1 vote -
Ban Ugin
Every form of Ugin creates an oppressive game state. They should not be allowed in any of these formats.
3 votes -
daily quest not showing
FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.
5 votes -
BUG: Unable to cast Ajani's Response
While playing a game of Premier draft, I was unable to target my opponent's creature with my spell. See attached screen recording
2 votes -
Se sigue sin poder editar los mazos y seleccionar los filtros para hacer una baraja
Van dos días que no se pueden usar los filtros a la hora de crear mazos
3 votes -
Sigardian evangel and food chain combo….broken and should be removed
Sidardian evangel- and food chain is a game lock up. I spend coins to only get this Lockedup twice in a row. Seems like an MGTA cheat.
Game auto played for 10 minutes off of two mana…GAAAARRRRBAGE CHEAT!!!!!
4 votes -
土地を引く確率が異常
何戦も連続で土地が2〜3枚で止まる。
軽量ドローや占術等を実施しても、一向に土地が見えない。
異常な確率操作されている。4 votes -
Too many identical cards for opponents deck
Opponent played 6 identical cards. How. 4 of each kind only allowed.
2 votes -
Missing Marvel Spider-Man cosmetics in store
I am on PC and the Marvel Spider-Man cosmetics are not showing up after the Marvel Super Heroes update on the 16th in my store or at all including the Avatar's, Web Basic Lands. I don't know why but every source says the should be there and that there's no problems but the only things that I can see for Marvel Spider-Man are the cards that were swapped in my collection and the Spider-Man card packs that replaced Omenpath. other then that there is nothing else even remotely related to Spider-Man even though the announcement for this update says they should have been added the same time as the Spider-Man cards on the 16th.
I am on PC and the Marvel Spider-Man cosmetics are not showing up after the Marvel Super Heroes update on the 16th in my store or at all including the Avatar's, Web Basic Lands. I don't know why but every source says the should be there and that there's no problems but the only things that I can see for Marvel Spider-Man are the cards that were swapped in my collection and the Spider-Man card packs that replaced Omenpath. other then that there is nothing else even remotely related to Spider-Man even though the announcement for this update says they…
3 votes -
Historic Deck Editor Freezes When Canopy Lands Are Included
Title: Historic Deck Editor Freezes When Canopy Lands Are Included (After Today's Update)
Platform: MTG Arena (Windows)
Description:
After today's update, Historic decks containing any Modern Horizons 1 canopy land cannot be opened in the deck editor.
The deck can still be used to play matches normally, but attempting to edit the deck causes the editor to become stuck on "Waiting for Server."
Steps to Reproduce:
- Create or open a Historic deck.
- Include a canopy land such as Fiery Islet, Sunbaked Canyon, or Waterlogged Grove.
- Save the deck.
- Attempt to open the deck in the deck editor.
Expected Result:
The deck opens normally and can be edited.Actual Result:
The deck editor gets stuck on "Waiting for Server."Additional Information:
- Started immediately after today's update.
- 100% reproducible.
- Occurs with multiple canopy lands, not just one specific card.
- Matches can still be played normally.
Title: Historic Deck Editor Freezes When Canopy Lands Are Included (After Today's Update)
Platform: MTG Arena (Windows)
Description:
After today's update, Historic decks containing any Modern Horizons 1 canopy land cannot be opened in the deck editor.
The deck can still be used to play matches normally, but attempting to edit the deck causes the editor to become stuck on "Waiting for Server."
Steps to Reproduce:
- Create or open a Historic deck.
- Include a canopy land such as Fiery Islet, Sunbaked Canyon, or Waterlogged Grove.
- Save the deck.
- Attempt to open the deck in the deck editor.
Expected Result:
The…3 votes -
Historic Decks with Fiery Islet Get Stuck on "Waiting for Server"
Title: Historic Format Bug - Canopy Lands Cause Infinite "Waiting for Server"
Platform: MTG Arena
Format: Historic
Description:
When I include a Canopy land in my Historic deck, the game gets stuck on "Waiting for Server" and never proceeds to matchmaking or the game.
Steps to Reproduce:
- Create a Historic deck.
- Add Fiery Islet (or another Canopy land).
- Save the deck.
- Attempt to start a match.
Expected Result:
The match starts normally.Actual Result:
The game becomes stuck on "Waiting for Server" indefinitely.Additional Information:
- The issue occurs every time (100% reproducible).
- Removing the Canopy land from the deck resolves the problem.
- Other Historic decks without Canopy lands work normally.
- Restarting the client does not resolve the issue.
Title: Historic Format Bug - Canopy Lands Cause Infinite "Waiting for Server"
Platform: MTG Arena
Format: Historic
Description:
When I include a Canopy land in my Historic deck, the game gets stuck on "Waiting for Server" and never proceeds to matchmaking or the game.
Steps to Reproduce:
- Create a Historic deck.
- Add Fiery Islet (or another Canopy land).
- Save the deck.
- Attempt to start a match.
Expected Result:
The match starts normally.Actual Result:
The game becomes stuck on "Waiting for Server" indefinitely.Additional Information:
- The issue occurs every time (100% reproducible).
- Removing the Canopy land from the deck resolves…
3 votes -
can‘t pick card in quick draft event
- I joined a Quick Draft event, but I was unable to select any cards and got stuck on the first pick screen.
- I am playing on PC via the Steam platform.
- This Quick Draft event will expire in seven hours, so my draft token has gone to waste. I would appreciate it if you could issue me a replacement token.
1 vote
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