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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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540 results found

  1. Bristlebud Farmer trigger freezes iOS

    1. Whenever my opponent plays Bristlebud Farmer the game crashes, I am unable to reconnect to the match.

    2. iOS

    3. It happened twice both with Bristlebud Farmer trigger on the stack, game freezes. I tried closing app+reopen but when it tries to bring me back to the game it freezes. I even tried restarting my entire phone. It happened in 2 separate instances.

    4. I would expect the game to not freeze and crash when the trigger goes on the stack, and even if it did I would expect to be able to rejoin.

    5. No screenshot to share… as game froze/crash

    1 vote

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  2. Crashes to main screen

    On IOS when playing best of 3 the app will randomly leave the game and return to the main menu. Also occasionally occurs when rejoining the game with match in question. The match can usually be rejoined by rebooting the app or attempting to enter the play queue, but sideboarding is impossible for the remainder of the match.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. MTG Arena Crashes During Draft Causing A Lost

    While playing a Final Fantasy Premier Darft, MTG Arena crashed. After openning the app and resuming the draft, I already lost a game.

    1 vote

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  4. Ragnarock crashed my game during event

    I was on the last round of the event about to win a collector booster box, I melded the two cards into ragnarock, and my game immediately crashed and lost me the booster box, I am extremely annoyed by this, considering it was the only event of this type I have ever played

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Cube game crashed when opponent played Hazoret

    I was playing on android, in the middle of an incredible comeback in a cube game vs boros aggro. I had stabilized for a couple of turns and started to go off with skullclamp and retrofitter, then the oppponent played hazoret and my game immediately crashed. I tried to open it again and it crashed again immediately. I then booted up my pc to try to resume but by the time I came back it was too late and i was already defeated. Please compensate me for this cube entry

    1 vote

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  6. Scute Swarm and Inn Keeper Combo

    When the same trigger happens and it hits the stack eventually it will come up with "choose a different action or the game will end in a draw"

    I am playing an opponent
    It doesn't matter what the opponent brings to the table
    Its the active players stack or myself or whoever has the Scute swarm/Inn Keeper combo

    I Summon Prosperous Inn Keeper
    I Summon Scute Swarm
    after abut 64 Scute Swarm's and playing a land the stack gets so full the "warning" is triggered
    and a then the game will crash with a draw

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Bug pendant une draft majeure.

    Bonsoir, j'ai malheureusement expérimenté, et ce a deux reprises, un bug durant mes drafts m'ayant, suite à l'attaque d'un adversaire (deux fois avec une bête douée d'un équipement), fais crash le jeu et m'ayant mis dans une interminable fil d'attente lors de mes relances du jeu. De fait, j'ai donc perdu deux parties lors de deux sessions de draft différentes et j'en suis pour le moins peiné. D'autant plus que les drafts de l'actuel set sont terriblement addictives. Je vous remercie pour votre attention, et vous souhaite de passer une bonne journée, ou une bonne soirée !

    1 vote

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  8. App crashes when cards that impact lots of things enter

    App crashes when cards like Split Up, or Fumigate are played.

    1 vote

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  9. 1 vote

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  10. Mobile Game crashes every 10-20 seconds

    The draft I have been attempting to play is unplayable. I cannot get to three game actions between crashes. When I reconnect the countdown timer is already there.

    When I reconnect I see this garbled text (screenshot provided)

    I would like my most recent gem purchase refunded

    1 vote

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  11. 1 vote

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  12. Game keeps crashing when I click the play button

    Since the new update I can’t play the game anymore on ios since it crashes every time I click the play button

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  13. Game Crashing During Draft

    Game crashed during a game of draft and refused to reconnect to the game when I relaunched - put me in a 40 second long "waiting" screen before saying I had no internet connection (I did). I tried to launch the game on my phone and had the exact same issue when trying to download an update - it kept disconnecting me from the game. It only allowed me to reconnect when I assume the game was over, as it kept stopping me from rejoining the game in progress.

    This happened across a macbook and then an android phone.

    1 vote

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  14. Android app crashes when Planeswalker are cast

    My Samsung galaxy a34 phone with android 15 crashes when playing magic the gathering arena version 2025.52.0.4555

    When certain cards are played the screen blanks for a second and then the application gets minimised and I'm seeing the home screen of my phone but first without icons and then they slowly load in.

    It is reproducable when certain cards are played, mostly Planeswalker.
    Most consistently when the 1 mana Tamiyo flips to her Planeswalker side and when Wren and Six is casted.

    If I try to re join the game it crashes with the same behaviour as soon…

    1 vote

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  15. Crashes during midweek magic when playing card the clutter cluster

    When playing the clutter cluster in midweek magic draft event client crashes everytime you attempt to cast it

    1 vote

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  16. Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel

    Game crashing when viewing cards during deck building and during both my premiere draft gamesplaying embermouth sentinel or I would assume any card with searches the deck. I mean I might have lost anyway but it kind of ruined my two draft games there. I couldn't even run the game till I reinstalled it after I got the Android 15 patch I'm on a Motorola 2023 edge Plus android 15

    2 votes

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  17. Crashing

    Everytime i play a game, the server disconnects. Tried validating files and now it wont finish that without kicking me from the server.

    1 vote

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  18. Through the Omenpaths Premier Draft Error

    I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Mtg arena on ios crashing/not working

    In the middle of the last season (tarkir dragon storm) my game just stopped working. The only thing I can interact with is the play button, then after that the game either freezes up right there or takes me to a loading screen then freezes. Also less important, but the images on the home page aren’t loading. Hope this gets fixed soon so I can back to playing the best tcg :)

    2 votes

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  20. Android game crashes each time I draw a plainswalker card

    Each time I play a plains walker card the android game crashes, if I restart same happens. Can't use plains walker cards! It's been three weeks like this

    1 vote

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