MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3988 results found
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Bloom Tender
I noticed that according to the Set Color for rarity that Bloom Tender is a Mythic Rarity when attempting to craft it with wildcards it comes up requiring only Rare Wildcards.
6 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
9 votes -
can't respond to sorcery with creature ability
After playing Split Up, I was never given priority to sacrifice my creature (Werefox Bodyguard) in response. This is not a sorcery speed ability and I should have been allowed to activate it at some point before resolution though I suspect the fact Split Up requires choosing one of two options may be related to the bug
1 vote -
Pleas make Sparky go away!
Please make Sparky go away!
8 votes -
Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or and I have missed out on large amounts of gold and experience and I think that is completely unfair.
No one has actually helped solve the issue. I simply get sent here and I'm expected to find a solution to the games. Continually unfair bug, something I am not qualified for.This is not a visual bug on my client. I suspect my account data is flagged on the server as having 3 completed quests, preventing the daily refresh. Please review my server-side quest log and manually force the system to grant my missing daily quests.
Please help with this, the similar posts from multiple years ago with no resolution are not encouraging.
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game…10 votes -
bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
5 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
companions not showing up
When I open a deck (on PC, Steam, Windows) I can't see any of my companions, and I can't change from the default. None of my other companions show up in that area. This happens on both of my computers.
8 votes -
Force of Negation is not usable in Timeless because I crafted the OG art, not Avatar
Title. I can't use my 4 copies of FoN. Arena removed all my copies from all my decks. I would like to play the card.
4 votes -
Lorwyn Eclipsed Mastery Pass level 4 giving wrong reward
Lorwyn Eclipsed Mastery Pass level 4 gave 3 packs of EOE instead of Lorwyn Eclipsed. The EOE packs are still in my inventory, please remove these and issue the correct 3 Lorain Eclipsed packs
8 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
7 votes -
MTG Arena biggest issues
I would like to report two issues that have seriously damaged the experience of playing MTG Arena to the point of making it, at times, genuinely difficult to enjoy.
The first concerns matchmaking. After a certain number of games, the system seems to start pairing me systematically with opponents whose deck is built to counter exactly my archetype. It can happen once, but when it becomes a constant pattern it is hard not to think that something in the matchmaking system is not working correctly. On top of this, there is another phenomenon that is difficult to explain as mere coincidence: when playing a specific archetype, you keep facing the same opposing archetypes, which almost completely disappear as soon as you switch decks. A concrete example: I often play Wizards in Historic, and the probability of facing opponents with Control or Mono Black Discard decks is disproportionately high for me. If these archetypes dominated the meta, it would be a well-known and documented issue — but that is not the case: public statistics show that their prevalence in the meta is entirely normal. This makes the matchmaking problem hard to dismiss: it is not the meta that is skewed, it is the matchmaking system that presents it to me as such. The result is that you find yourself trapped in a spiral where whatever strategy you choose seems already anticipated by your opponent — which drains all satisfaction and makes it genuinely hard to find a reason to keep playing.
The second issue concerns the shuffler, and manifests in several distinct ways. The first is land distribution: it is very common to draw a disproportionate number of lands in the first twenty cards — even ten, in a deck that contains only twenty lands. The probability of this happening by pure chance is extremely low, yet it occurs with a regularity that cannot be ignored. Connected to this is an equally recurring phenomenon that is hard to attribute to randomness: when you draw too many lands in one game, in the next game you will systematically draw too few, as if the system were trying to compensate and maintain a balance between sessions. If the shuffler were truly random, the outcome of one game should have no bearing whatsoever on card distribution in the next — and yet it consistently seems to. The third issue is subtler but equally frustrating: there appears to be a correlation between the matchup and the cards drawn. In games that are already unfavorable due to the pairing, you tend to systematically draw the least useful cards for that specific situation, as if the shuffler and the matchmaking were influencing each other. Here too, the frequency with which this occurs goes well beyond what one would expect from randomness.
The cumulative effect of all this on the player experience is severe. The frustration generated by these systems has, in my view, contributed directly to a significant deterioration of the social environment within the game. Toxic behavior has become increasingly common: opponents spamming emotes for no reason, players disconnecting mid-game out of frustration, a general atmosphere of hostility that was far less prevalent in the past. These are not unrelated problems — they are symptoms of a community pushed to its limits by systems that consistently feel unfair and beyond the player's control. When the game feels rigged, people stop behaving like good sports.
It is worth pointing out that these phenomena are not just my subjective perception: anyone who follows the content of streamers and creators who play Arena can observe them regularly in their games. These are therefore visible and documentable issues, not isolated frustrations.
I want to be clear on one point: I am not questioning the good faith of those who work on the game. What I am asking is that these issues be acknowledged and addressed with the seriousness and urgency they deserve. MTG Arena has the potential to be a great game — but right now, these problems are getting in the way of that, and the community is feeling it.I would like to report two issues that have seriously damaged the experience of playing MTG Arena to the point of making it, at times, genuinely difficult to enjoy.
The first concerns matchmaking. After a certain number of games, the system seems to start pairing me systematically with opponents whose deck is built to counter exactly my archetype. It can happen once, but when it becomes a constant pattern it is hard not to think that something in the matchmaking system is not working correctly. On top of this, there is another phenomenon that is difficult to explain as mere…2 votes -
Lorwyn Eclipsed Weekly Jump in Event - Only given a single type of Mana
I opened the Giants pack as well as the Elementals pack for my Weekly Jump in Event and was given a mana split of
x13 Plains
X1 Forest
x1 IslandHowever, my cards are all red/green based with one card having an optional blue cost and another an optional white cost. This makes no sense and makes essentially every game I play unwinnable. there is only one other card in my deck that gives me the opportunity to play another forest or mountain for cards in my deck that require more than one forest or mountain. This deck is unplayable and with only one card having a partial white alignment my entire mana base is messed up and makes no sense.
I opened the Giants pack as well as the Elementals pack for my Weekly Jump in Event and was given a mana split of
x13 Plains
X1 Forest
x1 IslandHowever, my cards are all red/green based with one card having an optional blue cost and another an optional white cost. This makes no sense and makes essentially every game I play unwinnable. there is only one other card in my deck that gives me the opportunity to play another forest or mountain for cards in my deck that require more than one forest or mountain. This deck is unplayable…
8 votes -
Incorrect Battle Pass Rewards awarded (lvl 4 Lorwyn Mastery Pass)
I just got to level 4 on the Lorwyn Eclipsed battlepass, expecting to get three Lorwyn Eclipsed packs as rewards.
However, I have just been awarded 3 Edge of Eternities packs instead of the expect packs.
Please see the attached screenshots. Can you please issue the correct packs?
Kind regards,
Tim7 votes -
Sparky repeats the same dialogue every time the Home screen is opened
On Android, every time the Home screen is opened, Sparky says the same line.
Because this dialogue repeats every time, it feels intrusive and unnecessary.
Please reduce how often this line is played, or add a way to disable repeated Sparky dialogue on the Home screen.6 votes -
Bug
My game freezes after i play a card and cannot play anymore, i deleites the game installed again still happening lose some games because of ir cant go back on time after restart the APP to play
5 votes -
Morcant blight not triggering Lasting Tarfire
Used Hovel Hurler's ability on a Gutsplitter Gang. Opponent had a Morcant on the field and flashed in the 4/2 reach elf. Morcant triggered, and I put the counter on my Gutsplitter Gang. At the end of the turn, my Lasting Tarfire did not trigger, though I put a counter on a creature.
6 votes -
mtg arena unable to join event try again later
mtg arena unable to join event try again later
PC, iPad
can't join any game, any format5 votes -
I got locked out of gane i had won
I got locked out if a gane i won
3 votes -
game freeze
le jeu bloque pendant mon tour, tout est accessible mais aucune action possible.
je perd le match et du rank en meme temps
c'est abusé et plusieur fois par jour
je joue sur android5 votes
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