MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10228 results found
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Day of Judgement not destroying all the creatures on the board even though they don't have indestructible.
I used a DoJ, Valgavoth and Ghalta stayed on the board. No idea why, they don't have indestructible.
0 votes -
Gain Life / Token Deck causes "Draw" issues
I have a Ocelot Cat and Ajani and a few other double token + gain life cards when a creature enters. If i get too many of these in play, the auto-resolver eventually time-outs and says I have to do another action, but I can't b/c the gain life and add counters isn't resolved. If I get this message 2x, the game ends in a draw.
While i know it is overkill to have 50 25/25 creatures, etc, when I get this combo, I shouldn't automatically lose.
1 vote -
case of the filched falcon and synthesizer labship
The counters placed on Synthesizer labship by case of the filched falcon do not boost the power and toughness once the labship becomes a creature
1 vote -
lag
Game is currently unplayable after a 13GB update last night. It is so laggy that the client freezes and program shuts down. It is just the client. I have no problems with any other programs or the internet.
2 votes -
Hardlight Containment Bug
I lost a game because of a bug on the card “hardlight containment”. When i removed the creature it was enchanted that my opponent controlled on, i did not get back the creature that was exiled with hardlight containment, resulting in me not being able to block and maybe win the game on the next turn.
2 votes -
Syr Vondam, Sunstar Exemplar missed tripper
My syr vondam was a 9/9. It was destroyed using the void ability of Tragic Trajectory. I was playing standard ranked on PC. There were no cards or effects that would cause an activated ability to not trigger. However upon SV removal, I was not given the opportunity to destroy target nonland permanent. This has happened a couple times against different decks/removal cards.
1 vote -
Bug in tutorial
As other people said; during the fight with the swamp deck and when I use “confront the assault” card, not allowing me to block with the three 1/1 creatures that are supposed to appear but seem to be stuck glitched in the same placein the screen, as other card. I'm playing from may PC, Windows. At least I would like to skip the tutorial so I can continue...
2 votes -
can't reconnect
Lost multiple games due to failure to reconnect. On one of them, I quit out when arena stalled during sideboarding and got hit with an 11gb download when I reopened. There are way too many bugs in this game.
2 votes -
can't reconnect
Lost multiple games due to failure to reconnect. On one of them, I quit out when arena stalled during sideboarding and got hit with an 11gb download when I reopened. There are way too many bugs in this game.
2 votes -
New update problem
After the new update the view of my hand is much lower on the screen and i cant see my card descriptions and if i have enough cards a cant even pull them up to see them
2 votes -
mistrise villiage
Mistrise villiage is bugged and allows a spell already on the stack to be made uncounterable. This is a bug and has cost me a game and ranking points
2 votes -
My cards stay on the screen, obstructing my view of the board
I'm having this problem with a bug, where the cards get stuck on my magic arena screen, causing me to not be able to see the screen, the creatures don't go to the table, they stay on the stack, tokens don't appear, etc
4 votes -
Game crashes when starting match
I'm on android. When I start a match, the game will crash and then it will not let me back into the match until I timeout. It is incredibly frustrating and makes it very difficult to rank up.
3 votes -
Bug
Every time I open the store and click go to deals it force closes the app I have tried on multiple devices. It works fine on PC but each time on mobile it does this.
1 vote -
WONT LET ME POST MY ACTUAL COMPLAINT
Trying to tell you about a cheater named HYT and post pictures that all about it cuz you forced me to play the guy like six seven times a day and he doesn't play the game you just stare at the screen doing nothing and it won't let me post anything just says sorry can't complete your request right now
1 vote -
Ygra and null elements blast interaction
opponent went to cast ygra eater of all, before it resolves i cast Null Elemental Blast choosing counter spell. Got a ward prompt thought nothing of it considering it was not in play/ still on the stack. ward of ygra prevented it from countering spell.
1 vote -
Feedback on Pricing for Power Cup Draft Events in MTG Arena
Dear Wizards of the Coast
I am writing to express my strong dissatisfaction with the current pricing structure for the Power Cup draft events on MTG Arena. Charging 10,000 gold or 1,500 gems for entry into a phantom draft is unacceptable and feels like an egregious exploitation of the Magic: The Gathering player base.
This format, while enjoyable in concept as a unique cube-style draft ), does not justify such a premium cost. In phantom events, players receive no lasting cards to add to their collections, unlike keeper drafts such as Premier Drafts, which offer comparable entry fees but allow retention of drafted cards. The rewards provided are disappointingly meager, making it extraordinarily difficult to recoup even a fraction of the investment. A review of professional players' performances in these events reveals consistently poor returns, which discourages participation and erodes player engagement.
I urge you to reconsider this pricing model, as it exemplifies excessive corporate greed and undermines the loyalty of dedicated players. Such decisions risk alienating the community that sustains MTG Arena. Please consider reducing the entry fee significantly, enhancing rewards, or differentiating phantom events more fairly from keeper formats.
Thank you for your attention to this matter. I look forward to your response and hope for prompt adjustments to restore faith in the game's economy.
Best Regards
Dear Wizards of the Coast
I am writing to express my strong dissatisfaction with the current pricing structure for the Power Cup draft events on MTG Arena. Charging 10,000 gold or 1,500 gems for entry into a phantom draft is unacceptable and feels like an egregious exploitation of the Magic: The Gathering player base.
This format, while enjoyable in concept as a unique cube-style draft ), does not justify such a premium cost. In phantom events, players receive no lasting cards to add to their collections, unlike keeper drafts such as Premier Drafts,…
1 vote -
Not leveling up
Did not gain any rank after winning in Powered Cube Draft best of 1. It took away one tick as if I lost, but I had won the game. Playing on mobile iPhone.
1 vote -
leovold, emissary of trest was cast off a dark ritual and no blue mana sources
My opponent cast a Leovold, Emissary of Trest on turn 2 with a dark ritual and a single green source. They shouldn't have been able to play Leovold because they had no way to produce blue mana.
1 vote -
Storm Copies From Brain Freeze Countered Even When I Pay For Them
I cast a brain freeze with 2 storm, so I had 3 copies targeting my opponent. My opponent then cast a mystic confluence, with each mode targeting a different brain freeze(so each of the 2 copies and the original were countered unless I pay 3). I used LED, lotus and lands to pay 9 mana to prevent all 3 from being countered, but both of the copies were countered anyways, although the original resolved properly anyways.
The attachments are from an untapped replay, since I didn't notice the bug as it happened. The first screenshot shows the confluence targeting the freezes, then you can see two copies were countered and only the original remained at the end even when used the mana, while they should resolve as normal since I paid mana(I used autotapper to pay, so you can see the lands tapped at the end.)
I play on windows steam version.I cast a brain freeze with 2 storm, so I had 3 copies targeting my opponent. My opponent then cast a mystic confluence, with each mode targeting a different brain freeze(so each of the 2 copies and the original were countered unless I pay 3). I used LED, lotus and lands to pay 9 mana to prevent all 3 from being countered, but both of the copies were countered anyways, although the original resolved properly anyways.
The attachments are from an untapped replay, since I didn't notice the bug as it happened. The first screenshot shows the confluence targeting the…1 vote
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