MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3437 results found
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Jump in not working
Jump in does not allow me to play at all. Allows me to pick one packet and then goes back to the home page after a loading screen.
5 votes -
Possible hacker?
I was playing a normal game of BO3 on Pioneer vs the player "iNSETO_MTG".
In the second game, the creature "Quantum Riddler" was played and somehow managed to attack a planeswalker I was controlling with haste. All of this happened on the same turn it was played.
I can't understand why it has haste.
I don't know if it's a bug or a hacker.I have serious doubts. I've attached screenshots.1 vote -
Michelangelo, the heart not able to be set as a secondary commander
I am not able to set Michelangelo, the heart as a secondary commander with other "partner - character select" commanders. (the other 4 seem to work)
3 votes -
Rare wild card in mythic pack
Since you release mythic packs on your game this bug exist. It has been YEARS and you have not fixed that bug. If we buy a MYTHIC PACK, we are not supposed to get a rare wildcard.
This happened again today on a Lorwyn mythic pack. I am on android but seen the post below that bug is generalized.What are you waiting for to fix the bug ?
7 votes -
game keeps crashing on android
Game keeps crashing since the new update TMNT every time i play a game or go to use orbs or anything. I have uninstalled and reinstalled 3 times now and still wont work. I am playing on a Samsung S24
7 votes -
Game is freezing
During a bot game I attempted to blink a creature and it caused my game to stop responding. The creature in question was a token copy (via helm of the host) of the mutation stack containing Titania, Protector of Argoth and Vadrok, Apex of Thunder. It is also important to note that my library currently contains several hundred cards (mostly P9) that were conjured there by an oracle of the alpha. Additionally the original Titania/vadrok pile has several equipment attached to it, embercleave and a couple of swords of this and that.
7 votes -
There is no L-slot cards in NEO flashback draft.
In new flashback draft NEO - only 14 cards in draft. Land card is missing. As long as this format has tapped dual lands it affects draft so much. For some reason you forgot to turn on 15th slot
4 votes -
Game crash in limited deckbuilding
steps to reproduce:
In draft deck building, try to add basic lands to the deck, then maximize deck again. this causes game ti crash. I'm unable to proceed, since this bug persists even after clearing game assets.platform: android
expectation: no crash
screenshot shows the state where the game froze
5 votes -
Bug with Momo - cost reduction not counted
When I'm playing momo, even though I'm supposed to have a cost reduction on the first flying non lemur creature spell I'm playing, it is never applying. I see the message "cost reduced to" while going on my card by it's the normal card cost...
1 vote -
overwhelming splendor
If it allows for mana abilities, then why can't I use the mana abilities on Book of the Exalted?
1 vote -
Locking screen
Since last update. Constant game lock. Reconnect required
7 votes -
Frozen When slow WiFi, or opponent leaves?
I had a couple games frozen mid-play or match finding. Here’s a game frozen where it forced my concede.
7 votes -
Bug
When loading the game, text and images are not displaying properly. Text on cards is not legible, and important game info like life totals and planeswalker loyalty is covered by white boxes. This impacted my gameplay and led to me losing matches in my powered cube draft.
7 votes -
Freezing
The game freezes mid-match on my Pixel 3a making it unplayable because I'm getting dumped out of events with losses.
This only started with the latest update.
6 votes -
Request for Correction of the Korean Translation of “Disappear” (Ninja Turtle Keyword)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to maintain clarity and accuracy in the Korean version of the game.
I request that the Korean translation of “Disappear” be revised to a different term that clearly distinguishes it from “Vanishing”
I suggest “사라짐" or "사라지기" or "실종" as an alternative Korean translation to replace the current term “소실” (Disappear)
I am submitting this request regarding an issue in the Korean localization of keyword abilities.
The keyword “Vanishing” has previously been translated into Korean as “소실” However, the newly introduced keyword “Disappear” has also been translated as “소실” in the Korean version.
“Vanishing” and “Disappear” are distinct keyword abilities with different mechanics and rules meanings. Assigning the same Korean term to two separate keyword abilities creates unnecessary confusion for Korean-speaking players.
It makes it difficult to distinguish between the two abilities in gameplay, rules interpretation, and card interactions.
This is a terminology conflict in localization and should be corrected to…
7 votes -
Game hangs randomly on iPad (brand new and the latest iOS)
During gameplay the game hangs on my iPad.
There seems to be no predictable cause.
Sometimes during my turn on random steps, ans sometimes the other players turn.
A hard stop and start recovers quickly, but it is a pain.
Doesn’t happen at all on my iPhone.5 votes -
Aquatic Subtlety in Alchemy Bo1
I swear if something isn’t done next week about this toxic deck in Alchemy I am deleting this game from all my devices.
5 votes -
Gameplay Issues After Update
Hi,
After the most recent update the game keeps freezing mid-match. I have done a reinstall, checked my wifi connection, checked my device (android os) for an update, and turned the device on and off. Nothing has seemed to fix the issue. I did not have this occur until today's (2/24/26) update.
7 votes -
Challenge system won't let me go to match
The new challenge system is great, but the system when challenging my friend sometimes won't let us enter a match and freezes. It happened sometimes when it first launched a few days ago, but has been happening more frequently since tonight
5 votes -
skip stack triggers
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes up 150+ on the stack, block them into [10x] blocks, so instead of 150 individual triggers its 15, and doesnt waste everyone's time.The system is able to calc that 100 or more tokens entered simultaneously, but life gain is punished for opponents' actions.
Dozen or more complaints about this on this forum, has been like this since mtga's conception, this would not happen is paper magic, its not an infinite combo that can't be broken, just punishing players for no reason. total life can be calculated after first 10 triggers or more.
Opponent's tokens entering causing 2x soul warden to trigger 100+ times, with single copy of any of the following Leo/AjaniPM/EssenceChanneler/Aerith/VoiceOBlessed/etc on the battlefield causes technical loss for life gain deck. a single soul warden out against a scute swarm/elspeth deck is enough to lose, even if the next turn you're holding a board wipe. too many occurrences at this point. In top #500 constructed ranked play, losing just because I'm running a staple life gain card is silly.
Consolidate the stack [or] ask to stop/claim priority at last iteration or last 5 iterations, etc.
if the soul warden trigger comes…4 votes
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