MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3285 results found
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Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
5 votes -
Spark
MAKE SPARK SHUT THE FUСK UP! ARE YOU STUPID? JUST DO IT!
7 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
Timeless Historic Freezing
Timeless Historic freezing and timers become ineffective after final timer expires.
6 votes -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
Matchmaking fails
I've been repeatedly attempting to enter a match and it fails either about 3 second in or 30 seconds in quite consistently. When restarting, the game attempts to reconnect to the match. Ultimately the match never starts, which is fortunate for my draft run.
3 votes -
shuffling doesn't work you need to fix this
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands. But ya know crazzy thought here maybe thats not normal? maybe thats just a lazy person playing against friends? Mayybe crazy thought we don't want to fukcing do that. maybe you need to if you ahve the time devs maybe do some real randomizing? I shouldn't be getting all lands all instants all creatures for 7 - 8 cards ina row. that says something is broken like realy bad like fire the devs bad. fix this ****.
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…
4 votes -
I tracked every game for over 100 games. On the play ~40% of the time.
I tracked every game for over 100 games. On the play ~40% of the time. Games played 104. On the play 41. On the draw 63. It was pretty clear at around 50 games that I am on the draw right around 60% of the time. It stayed consistent around that number. This is not a statistical anomaly. Something is wrong with the algorithm determining play/draw order.
2 votes -
Locking screen
Since last update. Constant game lock. Reconnect required
6 votes -
I haven't received the pre-order package for the SOS card.
This actually caused me some trouble and inconvenience.
4 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Thurid, Mare of Destiny and Anointed Procession
I've been running 'Thurid, Mare of Destiny' in brawl as a commander. Ive noticed that 'Anointed Procession' does not interact with the tokens that Thurid creates. I've realized this a few games ago, but wanted to test again, and the interaction and token doubling on Thurid's token creation never happens.
2 votes -
"Waiting for server"
How about you fix your server side errors so I don't get the "Waiting for server" error every ten seconds? Then the game might actually be enjoyable to play. All screenshots are from the same match. I took a screenshot every time the game froze in this manner. Please fix it, so I can keep playing.
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3 votes -
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Connection lost and error occurs as soon as I click on the app
I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get this bug, and replicate it multiple times, is have an Android and click on the app to open it.I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get…3 votes -
Silverquill, the Disputant bugged with Dawn's Truce
Silverquill, the Disputant bug with Dawn's Truce
When casting Dawn's truce with Silverquill, the Disputant on the battlefield, you do not have the option to gift a card, unless you pay Casualty 1. If you do not pay Casualty, there is no option to gift a card.
See example here: https://i.imgur.com/KckdrHF.mp4
3 votes -
Partial interface blocked
Dear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes MINUTES, by the time I can join the game i have already lost due to being AFK trying to log in back.
In case it helps one of the times i was in my oppponent turn, just uses Mondrak dominus ability, sacrificed two creatures to get the indestructible counter and after that i got stuck (my turn did not start).
In other ocasión (a different match) i got a card returned to my hand during my turn and blocked UI again (as described above).
I really hope this does not cause a player dropout for the teenage mutante ninja turtles, because It is really frustating and i do not feel like playing if every other match ill have to reconnect to lose for being AFK.
Thank you in avance for your help and work.
Best regardsDear devs,
Seems that the TMNT patch in Android has come with an intermitent bug:After undetermined action the cards in the play are not rearranged to minimize space and blocks most of the interface, you can hold to see the cards, open the config (as if going to surrender) but you cannot click to maximize your hand nor click skip all phases (the Next button is disabled).
The timer appears as if i had priority.This is causing loses and frustration because closing and opening the app seems to be a worlaround, but in Android the losing screen takes…
4 votes -
Bug allowing endless loop of life gain and damage with morningtide's light in effect
While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.
3 votes -
Secre
Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
I know mistakes are human so dont stress out and enjoy the new set!4 votes -
Grapeshot Storm Copies and Timer
I ran out of time after resolving Flusterstorm while targeting with Grapeshot. There NEEDS to be a faster or better way to animate resolving storm copies without worrying about losing to the timer.
My timer ran out and the remaining grapeshots targeted me instead of the opponent. Why is this? No redirect spells were casted and no other permanents affected the targeting. There NEEDS to be a “choose same target” like there is on Magic Online.
3 votes
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