MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2852 results found
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Auot pay issue
Scenario: I have 4 untapped mana and a creature turned into some sort of token that can be used to get mana by a creature cast by my opponent. If said creature is destroyed my creature would go back to being itself. I cast an instant spell to destroy said opponents creature and choose auto pay. The game then chooses to use my creature that was turned into a token instead of the land for mana. Defeating the purpose of destroying my opponents creature to regain my creature. Seeing as I had 4 untapped land and only needed 3 mana it makes no sense for auto pay to have sacrificed over using the land.
Scenario: I have 4 untapped mana and a creature turned into some sort of token that can be used to get mana by a creature cast by my opponent. If said creature is destroyed my creature would go back to being itself. I cast an instant spell to destroy said opponents creature and choose auto pay. The game then chooses to use my creature that was turned into a token instead of the land for mana. Defeating the purpose of destroying my opponents creature to regain my creature. Seeing as I had 4 untapped land and only needed 3 mana…
3 votes -
Unable to select cards in draft
Unable to select cards during pack 3 in a premier draft. This resulted in a time out and auto selection. Had to close the client and reload by which time the draft was over.
4 votes -
Newly aquired cards not being added to inventory
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull and it Finally updated my inventory. This has been going on a LONG time but it was hard to pinpoint an exact exmaple because I didn't believe it was happening for a while and when I did start to notice I played infrequently.
I've had this issue for a while but I wasn't entirely sure but I've just confirmed it now. I collect cards from boosters that dont actually end up in my inventory. I confirm this when I collect a SECOND copy of said card in a later booster. E.G. Zombify from the new Strixhaven. I opened a copy on Arena from a reward booster last week with the new mystical archive treatment but my inventory didnt update. I then aquired a 2nd copy just now from a booster on arena, this second one also noted it was a 'First Time!" pull…
3 votes -
snapcaster and mine colapse
hi, in my cube event ive played snapcaster mage tar targeting mine collapse, however i was unable to flash back it, can you please check this out. Ive attached lof from the event
2 votes -
Fullscreen issue
I know you know the issue, can we please fix it I would play arena so much more if I could play on my main monitor, but NOOOOO since I have an ultra wide 3440x1440p I can not play on this monitor in full screen. If I do it just leaves full screen whenver i join qeue or connect to a game. I have seen its been an issue for everyone forever now can we please just fix it. Please
https://www.reddit.com/r/MagicArena/comments/1jhubn6/please_upvote_this_fullscreen_on_ultrawide/
https://mtgarena-support.wizards.com/hc/en-us/articles/360038694451-Display-Issues
none of these worked pleaseeee just wanna play on my 3440 main monitor in full screen
3 votes -
Not Receiving Infinate Uncommon Card Rewards in Mastery Pass
I completed the Master Pass and have now leveled up 4 additional times with no pop up indicating I received Uncommon card rewards. I also do not see any "new" cards in my collections after leveling up. Am I just not receiving the rewards I should be receiving for the infinite mastery pass?
2 votes -
Krenko mob boss
It is not adding the correct number of goblins when I use his ability. I had 146 goblins. By using his ability the amount should have doubled.
2 votes -
Turn skipped after playing card
Turn gets skipped after I play a land. Could not play a second card and turn skipped to opponent. Getting timed out every turn without interaction. Instant did not resolve properly and led to a face down card in my hand that I could not interact with. When I clicked concede, the Options menu button simply disappeared. Eventually had to force quit the entire application. Cost me a game in Premier Draft.
4 votes -
Issue in Resonating Lute functioning
Faced an issue with Resonating Lute in Secrets of strixhaven draft.
Lute in play, one land untapped, couldn’t cast my prismari charm in opponent’s turn. Resulted in losing a gameI'd appreciate a refund of the draft
2 votes -
wanderer card doesnt work as intended
I was playing a game of brawl and my opponent played the wander which has the active ability to prevent all non combat damage to ypu and permanent you control how ever it negated the damage dealt in combat but not the damage triggered by my card draw damage effect from scrawling crawler
2 votes -
2 votes
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bug
Turtles forever is bugged. My opponent selected only 1 card (not 4). The game requires me to submit 2, which I was not able to do so I timed out and lost.
5 votes -
Brawl matchmaking
is atrocious, do something different, whatever you're doing now is the opposite of fun
3 votes -
too many land draws in several back to back games
FIX.....THE ....LAND...DRAW!!!! its mathematically impossible to draw 4 or 5 land in a row 3 to 4 games in a row. you are wasting my time!!!! and you are ******* me off.
4 votes -
When Abilities are not actually removed
When I played Imprisoned by the Moon on Ashaya, Soul of the Wild, the cards were showing that the ability that changes the types to lands on Ashaya's board was removed. I understand that types changes happen on a different layer, but when it says the ability has been removed, that can obviously confuse and frustrate players.
If the rules work against the card, maybe it can show that only one ability was actually removed and cite the rule that explains it. Just a suggestion. I've attached a screenshot of the imprisoned in the moon and Ashaya hover that shows all abilities removed.
Cheers,
Andrew
When I played Imprisoned by the Moon on Ashaya, Soul of the Wild, the cards were showing that the ability that changes the types to lands on Ashaya's board was removed. I understand that types changes happen on a different layer, but when it says the ability has been removed, that can obviously confuse and frustrate players.
If the rules work against the card, maybe it can show that only one ability was actually removed and cite the rule that explains it. Just a suggestion. I've attached a screenshot of the imprisoned in the moon and Ashaya hover that shows…
2 votes -
Mana
It seems maybe one out of 20 games I get access to more than 2 mana and have any shot at casting anything. No matter the deck, card draw, mulligan, anything. I have decks absolutely embarrassed with mana count and blue decks that are full of cars draw and when I play multiple games and don't get more than one mana it really seems like the algorithm is completely broken. Why would I want to put money into a game that's broken?
5 votes -
Donnie's Bo Disappeared
Donnie's Bo showed up in a pack I opened on the Arena but is no where to be found in my collection. Nor does it show up if I search for it in "Not Collected"
1 vote -
Hand smoothing algorithm re-work
Hand smoothing algorithm needs to be adjusted or fixed all together. Its variance is all over the place making taking a mulligan even multiple at times difficult to achieve a playable opening hand. It makes the game feel as if your being punished for playing Bo1 vs Bo3 when sometimes it just comes down to time constraint.
4 votes -
Force of Negation is not usable in Timeless because I crafted the OG art, not Avatar
Title. I can't use my 4 copies of FoN. Arena removed all my copies from all my decks. I would like to play the card.
4 votes -
Hare apparent spam
Technically not against the rules but feels it violates the spirit of the game to play against a deck that’s just plains and hare apparent. I don’t mean using the hare apparent card altogether but if that and plains is the whole deck it is just boring
5 votes
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