MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3453 results found
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Receiving Mythic rare I already had 4 copies of
I just opened a Mythic Pack from Foundations and received the mythic rare “Omniscience” even though I already had 4 copies of the card.
According to the reply from Wizards of the Coast Customer Service the following rules for Duplicate Protection apply:
Booster Packs (from the Store, Weekly Wins, etc.)
* If you open a rare or mythic rare card that you don't have four copies of, you receive the card. Easy enough.
* If you would open a rare or mythic rare card that you already have four same-art copies of, the system will automatically replace it with a different card of the same rarity from that set. This follows the Duplicate Protection process.The second paragraph should have applied to me. I already owned four copies of the card “Omniscience”. I crafted them with mythic wildcards months ago. Today I opened a mythic Booster pack from the set Foundations and received the card “Omniscience”. I do not own all mythic rares from the set Foundations. So according to your explanations that should not have happened. I should have received a different mythic rare from the set.
I just opened a Mythic Pack from Foundations and received the mythic rare “Omniscience” even though I already had 4 copies of the card.
According to the reply from Wizards of the Coast Customer Service the following rules for Duplicate Protection apply:
Booster Packs (from the Store, Weekly Wins, etc.)
* If you open a rare or mythic rare card that you don't have four copies of, you receive the card. Easy enough.
* If you would open a rare or mythic rare card that you already have four same-art copies of, the system will automatically replace it with a…1 vote -
daily quest not showing
FFs this is a regularly reported issue. I have been playing and no daily quests have popped up when the time runs out. I hate to go 0-100 on you, but the money I have spent on this game seems a waste. I either ask for a fix or a refund. Looking forward to your response. I buy a broken toaster, I return it.
5 votes -
BUG: Unable to cast Ajani's Response
While playing a game of Premier draft, I was unable to target my opponent's creature with my spell. See attached screen recording
2 votes -
Loss from nowhere
Hi, I am playing the qualifier event and I was at one loss and 3 wins untill I got a loss from nowhere.
4 votes -
Se sigue sin poder editar los mazos y seleccionar los filtros para hacer una baraja
Van dos días que no se pueden usar los filtros a la hora de crear mazos
3 votes -
Sigardian evangel and food chain combo….broken and should be removed
Sidardian evangel- and food chain is a game lock up. I spend coins to only get this Lockedup twice in a row. Seems like an MGTA cheat.
Game auto played for 10 minutes off of two mana…GAAAARRRRBAGE CHEAT!!!!!
4 votes -
土地を引く確率が異常
何戦も連続で土地が2〜3枚で止まる。
軽量ドローや占術等を実施しても、一向に土地が見えない。
異常な確率操作されている。4 votes -
Too many identical cards for opponents deck
Opponent played 6 identical cards. How. 4 of each kind only allowed.
2 votes -
Historic Deck Editor Freezes When Canopy Lands Are Included
Title: Historic Deck Editor Freezes When Canopy Lands Are Included (After Today's Update)
Platform: MTG Arena (Windows)
Description:
After today's update, Historic decks containing any Modern Horizons 1 canopy land cannot be opened in the deck editor.
The deck can still be used to play matches normally, but attempting to edit the deck causes the editor to become stuck on "Waiting for Server."
Steps to Reproduce:
- Create or open a Historic deck.
- Include a canopy land such as Fiery Islet, Sunbaked Canyon, or Waterlogged Grove.
- Save the deck.
- Attempt to open the deck in the deck editor.
Expected Result:
The deck opens normally and can be edited.Actual Result:
The deck editor gets stuck on "Waiting for Server."Additional Information:
- Started immediately after today's update.
- 100% reproducible.
- Occurs with multiple canopy lands, not just one specific card.
- Matches can still be played normally.
Title: Historic Deck Editor Freezes When Canopy Lands Are Included (After Today's Update)
Platform: MTG Arena (Windows)
Description:
After today's update, Historic decks containing any Modern Horizons 1 canopy land cannot be opened in the deck editor.
The deck can still be used to play matches normally, but attempting to edit the deck causes the editor to become stuck on "Waiting for Server."
Steps to Reproduce:
- Create or open a Historic deck.
- Include a canopy land such as Fiery Islet, Sunbaked Canyon, or Waterlogged Grove.
- Save the deck.
- Attempt to open the deck in the deck editor.
Expected Result:
The…3 votes -
Historic Decks with Fiery Islet Get Stuck on "Waiting for Server"
Title: Historic Format Bug - Canopy Lands Cause Infinite "Waiting for Server"
Platform: MTG Arena
Format: Historic
Description:
When I include a Canopy land in my Historic deck, the game gets stuck on "Waiting for Server" and never proceeds to matchmaking or the game.
Steps to Reproduce:
- Create a Historic deck.
- Add Fiery Islet (or another Canopy land).
- Save the deck.
- Attempt to start a match.
Expected Result:
The match starts normally.Actual Result:
The game becomes stuck on "Waiting for Server" indefinitely.Additional Information:
- The issue occurs every time (100% reproducible).
- Removing the Canopy land from the deck resolves the problem.
- Other Historic decks without Canopy lands work normally.
- Restarting the client does not resolve the issue.
Title: Historic Format Bug - Canopy Lands Cause Infinite "Waiting for Server"
Platform: MTG Arena
Format: Historic
Description:
When I include a Canopy land in my Historic deck, the game gets stuck on "Waiting for Server" and never proceeds to matchmaking or the game.
Steps to Reproduce:
- Create a Historic deck.
- Add Fiery Islet (or another Canopy land).
- Save the deck.
- Attempt to start a match.
Expected Result:
The match starts normally.Actual Result:
The game becomes stuck on "Waiting for Server" indefinitely.Additional Information:
- The issue occurs every time (100% reproducible).
- Removing the Canopy land from the deck resolves…
3 votes -
can‘t pick card in quick draft event
- I joined a Quick Draft event, but I was unable to select any cards and got stuck on the first pick screen.
- I am playing on PC via the Steam platform.
- This Quick Draft event will expire in seven hours, so my draft token has gone to waste. I would appreciate it if you could issue me a replacement token.
1 vote -
Issue with Davriel
Problem with the Davriel game on PC and iPhone. The image speaks for itself — Davriel's text no longer displays.
2 votes -
Cannot filter cards once I select Alchemy from dropdown
1) Filters do not work in deck creation once I select Alchemy as deck type
2) Alchemy cards are terrible to run into during Brawl
3) Alchemy is becoming less and less enjoyable due to the toxic decks noted below3 votes -
Saw the top 17 cards in my deck and only 2 lands
Saw/drew the top 17 cards in my deck and only had 2 lands. No I did not muligan. No I did not discard any. I was playing 17 lands in my deck. I think there is a bug in your game with shuffling and statistical odds
3 votes -
Test of Endurance achievement
I reached a life total of 50+ in a Starter Deck Duel using the Vampiric Hunger starter deck (on a Mac). After the match, I wasn't awarded the Test of Endurance achievement.
The tooltip on the achievement states that games against Sparky and Direct Challenges won't qualify, but Starter Deck Duels aren't either of those, are they?
2 votes -
Format Historic
I can't edit any of my decks in historical format because when I click edit, the message "searching for server" appears and it doesn't go away; I have to close Arena.
3 votes -
Spiderman cosmetics
So wait....if we bought the cosmetics for the "Through The Omenpaths" cards of Spiderman....and WoTC is now giving us the actual Spiderman cards like should have happened in the first place....we don't get the foiled/cosmetic versions of the ones we got? We would have to rebuy those again...? Though they aren't showing as available at all?
2 votes -
Ashaya keeps creatures as lands after being turned into Treasure Token with Vraska
Ashaya Soul of the Wild was turned into a treasure token by Vraska, Betrayal's Sting. All my opponents' creatures in play and the ones played afterwards are still registering as lands. Screenshot for proof.
2 votes -
Premodern in Arena
I wanted to ask if you have any plans to add the Premodern format to the Arena platform in the future. It would be fantastic if you did! The format is constantly growing worldwide; it's the true Magic that many of us love, and we would be thrilled to be able to play it on Arena! Thank you very much!
5 votes -
March of the world ooze BUG
March of the World Ooze is not currently affecting lands that have become creatures via earthbending.
1 vote
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