MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9036 results found
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HYT TSUGE - HOW MANY TIMES PER DAY
How many times a day do I have to be forced to play these people that aren't there to play the game? They're never there and yet I play them 10-15 times a day.
1 vote -
Modified costs and chalice of the void
When Damping Sphere increases the cost of a spell the UI shows the cost as the new “mana cost”, which gives the impression that the new cost is the cmc of the card. Which can lead one to believe it will not be countered by chalice of the void, as chalice refers to the “mana cost” of the spell. There should either be an update to the text of chalice to reference the original mana cost or on the modified cost to explicitly state that it is modified or different from the cmc.
1 vote -
why ever have ratings if you dont use them...
Idea, use or dont use your rank system... in that case I can make a decision. Dont use it only for 20 seconds and then decide that you know better what I want..... Cause you dont
Why you ever have ranks if you dont use them in matchmaking... The idea of this whole rank system is to match with people of equal level and that is good, but dont just throw me in matches as gold with diamond players if I pay for these games... I can wait a little longer to play more gold people as that is for me a much better experience.........
Idea, use or dont use your rank system... in that case I can make a decision. Dont use it only for 20 seconds and then decide that you know better what I want..... Cause you dont
Why you ever have ranks if you dont use them in matchmaking... The idea of this whole rank system is to match with people of equal level and that is good, but dont just throw me in matches as gold with diamond players if I pay for these games... I can wait a little longer to play more gold people as that is for…
1 vote -
cannot buy pre release bundle
I dont know if this the correct spot to share this, your bug report page is not clear. I am trying to buy the pre-release bundle for Last Airbender, the one with 50 packs etc and I am unable to do it.
I click the price
I enter my card details
I get an error page that you couldnt follow the link, return to arena.
I restart the app, try again I get the same. I restart pc try again I get the same.
I used a different card I get a spinning circle, probably trying to access my card provider and then I get white screen.I attach detailed logs, and the two error images. Also I have already contacted customer support and they redirected me here.
I dont know if this the correct spot to share this, your bug report page is not clear. I am trying to buy the pre-release bundle for Last Airbender, the one with 50 packs etc and I am unable to do it.
I click the price
I enter my card details
I get an error page that you couldnt follow the link, return to arena.
I restart the app, try again I get the same. I restart pc try again I get the same.
I used a different card I get a spinning circle, probably trying to access my card…1 vote -
Problems with stack, problems with several cards
Hi,
I've noticed that several cards do not work properly. Since there is the possibility that has something to do with the stack and its problems, I post everything together here.
Stack:
- much too slow: there should be an option to increase the speed
- there should be an option to skip the stack-messages and go directly to the result.
- very often the game calls for doing another action to prevent a tie, without offering the option to change the action.
- I've read that the reason for ending in tie might be indefinite loops. So far, there were no matches for me, that really had ind. loops. Just many stacking on top of another. Maybe this should have a limit then too, instead of ending in a tie. Or/and the option to actually cancel the action, instead of just telling that you should.Cards that didn't work properly in Standard vs Sparky:
- "Erhebung des Dunkelreichs (FDN) 183" ("Rise of the Dark Empire"?): sparky played the card, but it didn't get the creatures from the cemetaries to the playground though there were several in both cemetaries
- "Verschollen in Littjara (OM1) 33": activated level 2, chose Niv-Mizzet, but didn't get a copy of him
- "Hochfeen-Schlawinerin (FDN) 40": flash didn't workGreetings
Hi,
I've noticed that several cards do not work properly. Since there is the possibility that has something to do with the stack and its problems, I post everything together here.
Stack:
- much too slow: there should be an option to increase the speed
- there should be an option to skip the stack-messages and go directly to the result.
- very often the game calls for doing another action to prevent a tie, without offering the option to change the action.
- I've read that the reason for ending in tie might be indefinite loops. So far, there…1 vote -
Draft deck can't be validated. Lost connection to servers during drafting and now can't finish building the deck.
Encountered the same bug as this poster: Joined a Powered Cube draft, towards the end of the second pack, my internet disconnected. Rejoined and the autodrafter had taken over, I was now in the 3rd pack. I finish the draft and edit my deck, but when I click to submit my deck, it gives me two errors (screenshots attached): "Invalid Deck" and "Network Error". I closed the game and tried again a few times, still gives me the same errors. At no other point does it say I'm offline, I am connected to the internet again. It won't let me play and the button still says "Build Your Deck"
Encountered the same bug as this poster: Joined a Powered Cube draft, towards the end of the second pack, my internet disconnected. Rejoined and the autodrafter had taken over, I was now in the 3rd pack. I finish the draft and edit my deck, but when I click to submit my deck, it gives me two errors (screenshots attached): "Invalid Deck" and "Network Error". I closed the game and tried again a few times, still gives me the same errors. At no other point does it say I'm offline, I am connected to the internet again. It won't let me…
1 vote -
Muldrotha Multicast Bug
Just played against a player in standard format who used Muldrotha to cast 5 creatures from his graveyard in one phase. According to the card text it says you may cast "a permanent of each type... from your graveyard each turn..." (only relevanttext included). Emphasis on "a". Using Muldrotha to cast 5 creatures in 1 phase, let alone 1 turn, is a clear violation of the card/rules text. Could you please fix this. NOTE: the bug occurred during a non-ranked standard play match.
1 vote -
Can't sign in
I have been trying to log on for 2 days and it keeps saying error occurred restart application. Ive Uninstalled and reinstalled and the problem is still happening
1 vote -
MTG Arena crashes at launch
Crashes when launching after 11/10/25 update for Avitar. Starts update with Avitar background screen, then drops completely. Gives message that Apple has been sent a message about the incident. Mac Air M1
1 vote -
My card is blocked in your system from making purchases.
My visa card is blocked from making future purchases due to new "visa laws to protect against fraud." How may I get my card unblocked?
1 vote -
Kept crashing every time I tried to play Unholy Annex
On the MTG Arena app for the Apple OS the client kept crashing ever time I tried to play Unholy Annex. Unable to play card because of bug caused a loss in event.
3 votes -
Stuck on "initializing localization database" on mobile
When I open the app on mobile, it gets stuck on "initializing localization database". I am on a Pixel 7 and the OS is up to date on version 16. I have uninstalled, restarted, and reset the wifi connection. I have also let it go undisturbed for hours and it stays stuck.
2 votes -
Game Crashes
Game crashes immediately after playing certain cards. I've captured one and there is a couple that crashes the game when playing the Jump into Magic the Gathering Final Fantasy event cards. Quite frankly its annoying and end losing or forfeiting matches because I cant play a card or it'll crashes.
2 votes -
Three Steps Ahead counter spell
My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.
I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered. (disregard that chose the draw a card and discard option on Three Steps, as I made that decision in frustration after I was unable to use the counter spell)
Except maybe [Absolute Virtue] interacting weirdly with [Ossification]? Like, maybe [Absolute Virtue] "this spell can't be countered" was somehow getting passed on to the [Ossification] targeting it?
My opponent cast [Ossification] on my [Absolute Virtue]. I had [Three Steps Ahead] in hand with available mana of appropriate color to cast the counter spell portion of the spell. That ability was grayed out, so I manually tapped [Restless Reef] and [Gloomlake Verge] for blue mana, then tapped [Riverpyre Verge] for one red to meet the mana requirement of 1UU on Three Steps Ahead, counter spell was still grayed out.
I have attached a screenshot taken shortly after my [Absolute Virtue] was exiled. There are no cards on the board, stack, or graveyard that prevent spells from being countered.…
3 votes -
Diplomatic Relations
I'd like to report a bug related to the "Diplomatic Relation" feature:
Currently, the stack is no longer visible, which makes it impossible to use the feature properly.As this issue severely affects the gameplay and prevents me from using what I paid for, I kindly ask you to look into the problem and consider issuing a refund for this purchase.
2 votes -
But when casting A timeline culler
Froze consistently when trying to cast this . Then the game crashed. Tried three times
1 vote -
Galactic Wayfarer Bug
I was playing Arena Direct - Sealed Edge of Eternities Play Booster Boxes and this error happened:
I cast Galactic Wayfarer and it did not enter play with a Lander token.2 votes -
In MTG Arena, Flash (instant speed) effects will often not be allowed to trigger during opponent's turn
In MTG Arena, Flash (instant speed) effects will sporadically not trigger at all, or be allowed to be cast during opponent's turn. This happens seemingly randomly, and the opponent's turn will progress without any option to cast instants or Flash abilities.
1 vote -
Aftermath Analyst
Lands returning from graveyard untapped with Aftermath analyst, not fun at all
1 vote -
Bug
Hi I'm trying to get an achievement: Colour Mastery Red; The One-Shot.
I just did 21 damage to my opponent by powering up 'The Eternity Elevator' to produce 21 mana (plus at least the 5 mana from lands), then playing 'Exsanguinate' for 21 damage, in an Historic game.
My opponent went from 16 to -5 damage, and my health went from 8 to 29 confirming I did 21 damage.
I can't understand why this did not drop the achievement. I'm sure it was a matchmade game, that did over 20 noncombat damage to a player in a single turn.
I was streaming at the time if you need to check this
Hi I'm trying to get an achievement: Colour Mastery Red; The One-Shot.
I just did 21 damage to my opponent by powering up 'The Eternity Elevator' to produce 21 mana (plus at least the 5 mana from lands), then playing 'Exsanguinate' for 21 damage, in an Historic game.
My opponent went from 16 to -5 damage, and my health went from 8 to 29 confirming I did 21 damage.
I can't understand why this did not drop the achievement. I'm sure it was a matchmade game, that did over 20 noncombat damage to a player in a single turn.
I…
1 vote
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