MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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fabled
FABLED PASSAGE LAND BUG.
When sacrificing "FABLED PASSAGE" to search your library for a basic land card, the game thinks you are surveilling then shows all your land which crashes the game. You have to concede in order to fix the issue.
VERSION: 2025.51.0.9591.1173794
1 vote -
Fix your game, PLEASE!
Dear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun…2 votes -
Too many triggers
There has to be a better way to do this. The game crashed well before we were close to done, but if that hadn’t happened then the timers surely would have ended the match. There needs to be something else for when cards like Rise of the Dark Realms is played
1 vote -
Problems modifying my Payment Method
The game won't let me change my payment method.
When I try to change my payment method, the game crashes and I have to restart. The same thing happens if I try to buy gems or other items with real money.
Please, any help to fix this problem quickly? I'm playing on a Macbook Pro with macOS.1 vote -
Lost Egg & Rollover Rewards
I logged in and just as I was seeing packs/cards/whatever pop up the app crashed. I opened the app a second time and saw my gift egg. As I clicked on it, the app crashed again. I am a new player and I have no idea what sort of packs/rewards/gifts/etc I was supposed to get. I have no idea if anything was added to my collection either as I am not seeing "New" above any of the cards in my collection. I'm pretty positive I should have had 1 Final Fantasy pack as a ranked or mastery reward…
1 vote -
Arena
During an Edge of Eternity draft, while playing against an opponent, the program suddenly shuts down and I get returned to Windows. Restarting Arena doesn’t allow me to reconnect to the opponent because the program crashes again. Only restarting the computer lets me get back into the program, but by then the game is already marked as LOST. This situation has happened twice.
1 vote -
GAMEPLAY & LOGIN PROBLEMS
quick draft FF, opponent's turn who is attacking me with a Chocobo token, I select the NO BLOCKS button and it still asks me to select the creature with which to block, but the game does not allow me to select a creature, the timer starts and the game crashes, I tried to re-enter several times but it was not possible, it continues to give me an error.
1 vote -
Game Loss due to MTGA ban list update
Playing in the traditional arena powered cube draft on PC and in my final round Arena crashed. By the time it restarted I had been assigned a loss for that full round but then it had the updates for the arena bans (Vivi etc). Usually there is an update warning when maintence is scheduled and it prevents you from starting a new game but this did not happen.
1 vote -
GreError
Any interaction that involves even a modest number of tokens crashes the game. Had issues with Myrel, had issues with echoes of eternity, all sorts of cards. Had to not play ranked because most of my matches end in GreErrors. Worst part is, the game CAN do the interaction. I watch it resolve on the screen while staring at the draw logo most of the time. Making numerous decks and combos unusable.
2 votes -
Fix this 11GB download on m1 Mac - I should not be waiting an hour to play EVERY time I open the game
It's been happening for FAR too long now for a bug this urgent. How is this not priority??? If my internet cuts while "Initializing Localization Database" or the game crashes which is VERY frequent on M1 Mac, the game downloads 11GB. This is insanely bad UX. Right now I'm sat here at 2.87GB of yet another 11GB download, its happening EVERY day for over a month now. This should have been hotfixed on day ONE!
1 vote -
Playing Primere Draft of Final fantasy, in the phase just before combat I was going to interact with opponents creature with coeurl, then t
Playing Primere Draft of Final fantasy in PC, in the phase just before combat, I was going to interact with opponents creature with coeurl, then the game crashed, I was unable to interact with creature, no commands worked and my time was ending. I tryed to reset the game and enter the match again. Then the application was not restarting, finally suceeded and the game was already lost, it was the third loss of the draft. I would like to request to start another draft of possible.
1 vote -
Playing Primere Draft of Final fantasy, in the phase just before combat I was going to interact with opponents creature with coeurl, then t
Playing Primere Draft of Final fantasy in PC, in the phase just before combat, I was going to interact with opponents creature with coeurl, then the game crashed, I was unable to interact with creature, no commands worked and my time was ending. I tryed to reset the game and enter the match again. Then the application was not restarting, finally suceeded and the game was already lost, it was the third loss of the draft. I would like to request to start another draft of possible.
1 vote -
Nicol bolas
When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.
1 vote -
Card in my draft deck was not supposed to be there
I had a Rufus shinra in my draft deck before my first game. I decided to sideboard it out and play another card instead (tifas limit break). Then, during the game, i drew Rufus shinra. When i went to check the deck afterwards it said Rufus shinra wasn't in the deck, it was the same deck i built. So why did I draw it in game???
Not to mention the multiple times ive lost due to game crashes and auto resets on mobile. This has cost me hundreds of dollars all up!
Can't provide log because on mobile. The…
1 vote -
Can't claim rewards
My event crashed after winning 7-2. I was not awarded the prizes and cannot claim them.
2 votes -
Fix your game, PLEASE!
Dear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun…1 vote -
App inaccessible after last android update
After the. recent update on Android this (Galaxy S9 device: supprted via article) this Oct 15th the game is unplayable
Support attempted:
If your game is having some performance issues, such as crashing, freezing, or trouble starting:Make sure you're playing on a supported device - YES
Make sure you have the latest update for the app - YES
Check your device's internet connection: toggle WIFI off/on -YES
Turn the device off and back on -YES
Force close other applications that may be running in the background - YES
Uninstall and reinstall the app - YES
Make sure that…1 vote -
Game Loss for Games I could never play/finish
Yesterday I went into a Premiere Draft and my record was 1-1. In game 3 I was pretty close to winning, when suddenly my game crashed without a bug reporter and just sent me to thehomescreen. After I opened the Arena client again however it didn't let me connect to the game and instead put me at the homescreen.
At first I thought tough luck, game loss due to a DC, but instead the Premiere Draft screen was still 1-1 and I could start a different game. After I clicked that, at around 20 seconds I got kicked out…2 votes -
Auto-resolution on the stack and presentation of combos to streamline games
As I am writing this, I am essentially being held ******* in a brawl match where my opponent is abusing landfall triggers primarily occuring with Scute Swarm but also earthbending Fabled Passage with Toph, The First Metalbender and other landfall staples. My first suggestion is that when auto-resolving/passing priority on the stack, timeout usage should be charged against the player generating the overwhelming number of triggered abilities on the stack. I understand that the game recognizes that technically I must resolve the triggers for it to happen but if I am auto-resolving the triggers on the stack, I pass priority…
1 vote -
game freezes
im dubbing them turn around freezes, cause whenever you go to turn the game around, by vasting, tapping, declaring battle,the game freezes and opponents wins by default, 5 forced losses todat, 3 cheaters with either free lands, free spells or lands of a different color. but at least thagame stopped crashing after every match.
0 votes
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