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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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947 results found

  1. Midweek Magic: Jump In!

    My deck in this event, Rebelling Bounty Hunter, has 13 non-land cards. Yes, I have 27 lands in a 40-card deck. After 10+ attempts, it has proven futile to try to win a game with this deck. In most games, I only draw 2-4 playables and always have land in my hand. I truly don't understand why a deck with the highest cost card being 5 mana has so many lands. This will be the first midweek magic I am unable to complete since they started.

    11 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Complaint

    Hello, id like to complain about your daily deals in the store. I'd recommend removing or specifying more clearly you buy all for one single bar towards a gold pack. I assumed by the wording it was one per so you buy useless commons not actual packs and save 100 gold, I assumed thats how it worked by the wording and am now 8.1k gold short and will no longer use your predatory shop.

    2 votes

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    1 comment  ·  Store  ·  Admin →
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  3. Cannot cast Daze using alternate cost

    Daze does not let you cast it for it's alternate cost if your only Island in play is Hedge Maze.
    While playing the powered cube, multiple times in a game my only Island in play was a Hedge Maze, but I was never given priority to consider the option of casting Daze for it's alternate cost of returning an Island I control to my hand. Since Daze does not specify that it has to be a basic island, I should be given the option to cast it for it's alternate cost.

    This specifically happened when I was completely tapped out…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Glorybringer exert

    I had a game loss in the powered cube entirely because I needed to exert my glorybringer to push through lethal damage, but I was never given the option to exert it, so it ran right into the blocker it would have removed.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Set Completionist II achievement not triggering after May 10th update (Reprint Collection Improvements)

    I'm trying to complete Outlaws of Thunder Junction (the standard version; not alchemy), but the achievement won't trigger.

    • In the set collection overview, it shows the set as fully collected (see image)
    • When browsing collection and setting a filter to Collected 1x, 2x, 3x it shows Terror of the Peaks (see image)
    • Typing set:OTJ q<4 yields the same result
    • Opening a Mythic Booster gives me 40 gems (shame about the 1,300 gold, but wanted to be thorough)

    I own 1 copy of TotP from M21 and 3 from OTJ. With the recent update, that now counts as 4 of either…

    12 votes

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  6. Etrata ability not allowed to work

    I had etrata in play, I had a swamp, an island, and 2 colorless lands untapped, and 2 face down creatures from etrata's on hit ability. My opponent played a bunch of creatures and I was not even given the option to turn a creature face up.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mac app completely broken, doesn't open

    The mac app is completely broken after most recent update. It gets to loading the card database and then crashes out.

    I've tried uninstalling and reinstalling and still get the same issue.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Forced Draw

    Summary: I was playing a matched where the opponent had a platinum angel out, after a few rounds I was able to kill the platinum angel along side a another creature and a planeswalker. As the platinum angel died the game forced a draw.

    If I didn't know any better I would assume that I wasn't allowed to win this match given my hand draws and how the game played out in general. FIX YOUR GAME This was an obvious win on my part.

    2025.46.0.7940.1122698

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Jump In - Stuck, Can't Play

    I encountered an error with the jump in event.
    While playing on mobile my internet crashed and disconnected me from my match. Upon reconnecting to the internet it allowed me to start a new match, which I did. After completion I did not receive my win reward and still cannot resign or queue for a new match.
    I logged in on my pc to check and it is also stuck on the pc version of the game.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Add filters to deck selection for play

    When going into the Decks tab, you can search for decks by various filters, and partial name search, and color - but when going to play a game, you’re given only a list of decks. Please add the same filters to the deck search screen for playing.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. unable to purchase anything from store

    Tried purchasing Bundles and Gems from the store the past 2 weeks, however once I click purchase. The screen is stuck on a "Waiting for Server" loop and I'm unable to complete the purchase. Any feedback or support to correct this would be very helpful.

    I tried to purchase some of the outlaw junction pre-release bundles and the Mastery Pass bundles while they were on sale but were unable to, which was unfortunate.

    9 votes

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    1 comment  ·  Store  ·  Admin →
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  12. Time ran out while waiting for opponents stacks to complete

    I was playing against a token deck where they had amassed hundreds of tokens. I played The One Ring to sheild for the turn but they attacked anyways which then caused my timeouts to start to run while I waited for hundred of tokens to attack. This caused me to lose the game. It told me I needed to make a move but I had no move to make cause I was waiting for his token stacks to finish attacking.

    My timeouts should not have started during my opponents attack phase and I should not have lost because of this.…

    4 votes

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  13. D&D Beyond Sleeve Offer

    I signed up for D&D Beyond and purchased the Lorwyn: First Light digital bundle, which should have given a sleeve in Arena. I connected the accounts on December 8th and it indicates delivered but I don't have it in my collection in Arena.

    1 vote

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  14. Traveling Chocobo um...who thought this was a good idea?

    I'm not certain what can be done, but having this card in the same meta as tons of ramp with the ability to quad-trigger single-play mana-fixing landfall seems...misguided.

    Given the privileged nature of lands and playing land, landfall has always been a contentious mechanic, but ANY landfall multiplier would seem to be OP in any meta.

    I'm not (atm) calling for a nerf or ban, but please "take a second look" at how this additional land-trigger is grossly warping all green decks.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Seedship Broodtender not counting towards play black or white quest PC

    Seedship Broodtender is not counting towards "play black or white" daily quest on PC. He should count as a black/green creature. And when played he should counted as black creature on the quest. that's all. it was on PC

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. HEXPROOF not working crystal barricade vs quandary

    In my case, hexproof given by crystal barricade was not working against "something" quandary, the enchantement with the ability that reads "an opponent playing a spell must discard a card or lose 5 life".
    This ability should not be able to target me, am I right ?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Quick Draft - Not Receiving 1000 Gold for 3 Completed Matches

    I completed at least 3 Quick Draft matches in their entirety and have not received my 1000 gold reward. I have attached proof of the completion of the matches, as well as the state of the bug. I have not received 1000 gold yet.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Etali Primal Conqueror Bug

    I cast Etali and the UI to cast the exiled spells did not appear, it just said “Accept” which completely passed through Etali's trigger.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Rally the Monastery Bug

    Was not given the opportunity to cast Rally the Monastery after countering a Get Lost on my end step with a spell pierce.
    (I had the correct colors of mana available and there was no High Noon or similar effect preventing me from being able to cast it)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. "What an adventure!" Bug

    that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”

    if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC

    Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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