MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
540 results found
-
arena kick me out of the event
Arena kick me out of the event play in qualifier (bo3) at 22.30. I win the first match. I start the second and lose the first game; I win the second game by opponent's concession but meanwhile arena server crashes. Arena return to tournament page without play the third game and without results of the match. Now I'm not anymore in the event.
2 votes -
Nicol
When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.
1 vote -
Card related bug
Bug crashing game while casting Divining Dive or Cunning Azurescale. Happened 6 consecutive times within 10 minutes.
1 vote -
Walk-in Closet bugged, 7/23/25
When playing Walk-in Closet, the game crashes. It cannot be played as either side of the card.
1 vote -
Arena
During an Edge of Eternity draft, while playing against an opponent, the program suddenly shuts down and I get returned to Windows. Restarting Arena doesn’t allow me to reconnect to the opponent because the program crashes again. Only restarting the computer lets me get back into the program, but by then the game is already marked as LOST. This situation has happened twice.
2 votes -
Card sleeve bug
A all black sleeve appears in my collection - trying to use this sleeve crashes the game.
1 vote -
Birds of Paradies glitches
Birds of Paradies glitches together with the next displayed card (eg. in your hand). Playing the card crashes the session.
1 vote -
server
Game crashing on inital loading screen, while waiting for server... was working fine an hour or 2 ago.
1 vote -
mastery locked out during event
ok ive played a bunch of drafts now and i see a pattern, i am recieving no mana, none in up to 10 draws every 4th match, evrry one i have played, i have lost 3 due to this issue, 3rd win match, usually 4th match, every time, even if the algorithm isnt doing it, i dont see how with 1 in 2 card being lands i can go 7 draws with nothing, just what i start with, its wouldnt beso confusing execptevery on of those match it seems to ramp the opponent lands, leaving them with 6 turn 5…
1 vote -
Missing Sealed Rewards
Finished a sealed run when servers crashed, didn't receive any rewards, had 2 or 3 wins can't remember exactly
1 vote -
Mac desktop is playable again, Vivi Ornitier not banned yet?!
Good news. After uninstalling Arena and taking 6 weeks off, I re-installed Arena on Mac (macOS Sonoma 14.3 (23D56)) and haven't experienced the same litany of networking, crashes, and dead-queue issues.
Bad news. I'm still getting this (see screenshot) false-queuing (?) error approximately once/hour, though the client immediately continues as if it never happened.
Badder news. Vivi Ornitier still isn't banned despite continued extreme format warping in all legal play.
2 votes -
Show and Tell Bug
When playing timeless on mobile (android) my game crashes and refuses to restart until the match is over whenever an opponent resolves Show and Tell.
1 vote -
Load screen
Game crashes right at start up. Goes through the loading and waiting for server but then exits the game and back to my home screen.
1 vote -
Sunmon cards
Whenever a player plays a summon card when im playing Arena on mobile the game crashes and I'm unable to continue playing that game.
1 vote -
EoE quick draft lag and freeze
Very disappointed. EoE quick draft had lag, freeze, and crashed. Resulted in missed steps, triggers, and misplays... unfortunate, is there a refund process?
1 vote -
[Bug] [Steam] App does not launch, shows error message before aborting process
I have not been able to run the game since the most recent update. It crashes during launch. Error message and version details attached.
1 vote -
did not record a loss
In Quick Draft: FIN I got a loss and the game crashed. It did not record my loss, the game had already concluded. Just being honest.
1 vote -
Quick draft and game loss
Game crashed and lost the game i was in, which resulted in ending the draft i was in. i would like my gems back please
1 vote -
Unable to check Color Challenge deck
Whenever I attempt to check the deck for a Color Challenge, I get stuck on a loading screen that says "Waiting for the Server...", which forces me to restart the game. This occurs on both my PC and my iPhone. I note that I have already completed all of the Color Challenges previously, I believe years ago. This appears to be the same bug as the one reported here: https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/50631491-bug-game-crashes-when-selecting-deck-in-color-ch
2 votes -
Bug
I am playing on iPhone 15 IOS 18.5
Anytime a life gain triggers the app crashes. It can be from a land, lifelink, etc..1 vote
- Don't see your idea?