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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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539 results found

  1. GAME STOPS FOR NO REASON

    GAME KEEPS CRASHING OUT AND WAITING ON SERVER IN THE MIDDLE OF PLAY!!!

    1 vote

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  2. Raal Conniving Infiltrator

    Bug

    When playing MTG Arena on Android, the app crashed when Raal, Conniving Infiltrator is played. This happened in two separate matches in the same event.

    When the mana cost is paid, the icon on the card appears, the app freezes, and then, crashes.

    This caused multiple losses in the event.

    1 vote

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  3. But when casting A timeline culler

    Froze consistently when trying to cast this . Then the game crashed. Tried three times

    1 vote

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  4. 1 vote

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  5. Nicol

    When "Nicol Bolas, the Ravager" enters the board the game is crashing under Android 15.

    1 vote

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  6. Network Error – MTG Arena client fails to fall back to IPv4 (RFC 6555)

    On PC (Steam), MTG Arena repeatedly shows “Network Error” or “Unable to get collection” when IPv6 is enabled.
    The issue occurs on a valid dual-stack network: both IPv4 and IPv6 routes are reachable, but the client never retries on IPv4 if IPv6 stalls.

    Steps to reproduce

    Launch MTG Arena on a Windows system with IPv6 preferred (e.g. Fritz!Box router).

    Start the client — it hangs with Network Error.

    Launch again using:

    C:\Windows\System32\cmd.exe /c "set PREFERIPV4=true && set UNITYIPV6=0 && start "" "C:\SteamLibrary\steamapps\common\MTGA\MTGA.exe""

    The game connects normally.

    Actual result:
    Arena fails to connect when IPv6 path is slow or…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. One path draft unstable

    During premier draft of through the omenpaths playing on iPad the game crashed and when reloaded immediately crashed again not even giving a starting screen. This repeated four or five times before the game loaded. As a result I lost my game as this process took over a minute.

    1 vote

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  8. Walk-in Closet bugged, 7/23/25

    When playing Walk-in Closet, the game crashes. It cannot be played as either side of the card.

    1 vote

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  9. Card related bug

    Bug crashing game while casting Divining Dive or Cunning Azurescale. Happened 6 consecutive times within 10 minutes.

    1 vote

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  10. draft

    Powered Cube Draft Crashed after pick 5, just loaded 20,000 Gems
    Log uploaded

    1 vote

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  11. Birds of Paradies glitches

    Birds of Paradies glitches together with the next displayed card (eg. in your hand). Playing the card crashes the session.

    1 vote

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  12. Missing Sealed Rewards

    Finished a sealed run when servers crashed, didn't receive any rewards, had 2 or 3 wins can't remember exactly

    1 vote

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  13. server

    Game crashing on inital loading screen, while waiting for server... was working fine an hour or 2 ago.

    1 vote

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  14. Show and Tell Bug

    When playing timeless on mobile (android) my game crashes and refuses to restart until the match is over whenever an opponent resolves Show and Tell.

    1 vote

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  15. Load screen

    Game crashes right at start up. Goes through the loading and waiting for server but then exits the game and back to my home screen.

    1 vote

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  16. [Bug] [Steam] App does not launch, shows error message before aborting process

    I have not been able to run the game since the most recent update. It crashes during launch. Error message and version details attached.

    1 vote

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  17. did not record a loss

    In Quick Draft: FIN I got a loss and the game crashed. It did not record my loss, the game had already concluded. Just being honest.

    1 vote

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  18. Sunmon cards

    Whenever a player plays a summon card when im playing Arena on mobile the game crashes and I'm unable to continue playing that game.

    1 vote

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  19. Quick draft and game loss

    Game crashed and lost the game i was in, which resulted in ending the draft i was in. i would like my gems back please

    1 vote

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  20. Bug

    I am playing on iPhone 15 IOS 18.5
    Anytime a life gain triggers the app crashes. It can be from a land, lifelink, etc..

    1 vote

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