MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2859 results found
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system matching same player for multiple new games
system is matching the same player I just played when a game is over or you concede, several times in a row, when I am playing 1 match games, happens often, and not just to me, other players as well. Need to get different players lined up each new game not the same one over and over. Also, seems like absolutely no variety for vs matches, because the system generates based on your deck, well the same decks are in the same bracket apparently because you only have a handful of decks you play agains unless you switch your deck then suddenly you have variety again. This is not very user friendly when you play the same decks over and over and over. Please give us an option to opt out of the "new" matching, give us the option to face ANY decks for heaven's sake. This is for Arena on the computer BTW. Long time player, short time frustrations.
system is matching the same player I just played when a game is over or you concede, several times in a row, when I am playing 1 match games, happens often, and not just to me, other players as well. Need to get different players lined up each new game not the same one over and over. Also, seems like absolutely no variety for vs matches, because the system generates based on your deck, well the same decks are in the same bracket apparently because you only have a handful of decks you play agains unless you switch your deck…
3 votes -
Cannot play Alchemy Ranked
I'm facing weird problem. I got unlocked the possibility to play the alchemy ranked, but when I select the alchemy ranked and trying to hit the play the button doesn't do anything. I selected ptoper alchemy deck but im not able to join any game. The standard deck ranked game is the only one which works. The standard deck option has some blue ! Icon on it but without any description, so I'm not sure if it's somehow connected or not. I thought that maybe I have to play some more of the standard rankeds, but I did play many of them already and it's still the same so that's why I wanted to contact you to help me in this regards.
I'm facing weird problem. I got unlocked the possibility to play the alchemy ranked, but when I select the alchemy ranked and trying to hit the play the button doesn't do anything. I selected ptoper alchemy deck but im not able to join any game. The standard deck ranked game is the only one which works. The standard deck option has some blue ! Icon on it but without any description, so I'm not sure if it's somehow connected or not. I thought that maybe I have to play some more of the standard rankeds, but I did play many…
2 votes -
shuffling doesn't work you need to fix this
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands. But ya know crazzy thought here maybe thats not normal? maybe thats just a lazy person playing against friends? Mayybe crazy thought we don't want to fukcing do that. maybe you need to if you ahve the time devs maybe do some real randomizing? I shouldn't be getting all lands all instants all creatures for 7 - 8 cards ina row. that says something is broken like realy bad like fire the devs bad. fix this ****.
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…
4 votes -
Matching system
I have played mtg over 30 years and your matching system is completely broken and eliminates all of the fun to be had here. Guess ill go back to playing analog. decks should be based on strength not win loss. this is utterly broken and no fun at all. farewell digital friends
3 votes -
sparky caught in infinite loop
sparky gets caught in an infinite loop if you play a card with a ghostly prison style effect, and sparky wants to attack with more creatures than it can pay for. eg sparky can pay for 3 creatures, and it wants to attack with 4 creatures, it declares the attack, fails to pay, then it rolls back and re attempts this indefinitely.
3 votes -
IOS Deck Building bug
I play a lot of limited magic on arena (for mobile) and there has been some persistent deck building issues that make it difficult to build a deck for limited. There has been a consistent issue of not being able to view the details of a deck without losing the progress made on what you have built so far. It won't let you use the back button, so you have to close the app and re-open, which puts every card from the draft back into your deck.
The new issue that has come up is quite significant. When deck building I cannot add new cards into my deck. So If I haven't been careful during the draft to build my deck as I go, I will have to log into my PC to finish building it. I can have everything added all at once, but if I remove something and want to re-add it I will have to restart, or build it on pc.
I play a lot of limited magic on arena (for mobile) and there has been some persistent deck building issues that make it difficult to build a deck for limited. There has been a consistent issue of not being able to view the details of a deck without losing the progress made on what you have built so far. It won't let you use the back button, so you have to close the app and re-open, which puts every card from the draft back into your deck.
The new issue that has come up is quite significant. When deck building…
4 votes -
I haven't received the pre-order package for the SOS card.
This actually caused me some trouble and inconvenience.
4 votes -
Drafting disconnected
I was in a Secrets of Strixhaven draft and I got disconnected during the draft portion. When I was able to log back the draft was over and my deck is now a lot of autopicks. I ask for reimbursement because my Primsmari deck was ruined.
3 votes -
Sparky stuck in a loop
I got Sparky stuck. I was testing a new deck against Sparky, used a Burst Lightning to remove one of its attacking creatures and blocked two more with the Molten-Core Maestros that grew from casting the Burst Lightning, and Sparky just hangs. The block arrows keep blinking, but the game won't advance. Log attached.
3 votes -
Thurid, Mare of Destiny and Anointed Procession
I've been running 'Thurid, Mare of Destiny' in brawl as a commander. Ive noticed that 'Anointed Procession' does not interact with the tokens that Thurid creates. I've realized this a few games ago, but wanted to test again, and the interaction and token doubling on Thurid's token creation never happens.
2 votes -
"Waiting for server"
How about you fix your server side errors so I don't get the "Waiting for server" error every ten seconds? Then the game might actually be enjoyable to play. All screenshots are from the same match. I took a screenshot every time the game froze in this manner. Please fix it, so I can keep playing.
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3 votes -
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Connection lost and error occurs as soon as I click on the app
I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get this bug, and replicate it multiple times, is have an Android and click on the app to open it.I have an Android and as soon as I click on the app to open it, it loads a little bit then tells me that an error has occurred and gives me two options. One is to try and reconnect which just gives me a black screen. The other option is to check status, when I click on check status, it brings me to the MTG Arena Status Page which says that everything is operational.
The furthest I'm able to get on the app is to the opening screen that loads everything in.
All it took for me to get…3 votes -
Silverquill, the Disputant bugged with Dawn's Truce
Silverquill, the Disputant bug with Dawn's Truce
When casting Dawn's truce with Silverquill, the Disputant on the battlefield, you do not have the option to gift a card, unless you pay Casualty 1. If you do not pay Casualty, there is no option to gift a card.
See example here: https://i.imgur.com/KckdrHF.mp4
3 votes -
Bug allowing endless loop of life gain and damage with morningtide's light in effect
While in end match, Morning tide's light was played resulting in "until your next turn prevent all damage that would be dealt to you" in effect, with UI elements active. However damage from triggered effect - damage loop with bloodthirsty conqueror - dealt player damage regardless of the blanket damage prevention being in effect.
3 votes -
Secre
Secrets of Strixhaven dropped today and i didnt get my ordered draft bundle. So WOTC i saw many people havi ng the same issue on reddit, so maybe we'll get a refund?
I know mistakes are human so dont stress out and enjoy the new set!4 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
4 votes -
3 votes
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Add a report match button to the menu and add a record match function to the game.
I have encountered over 112 suspicious players while playing this game.
That is far too many not to at least post a suggestion.
It's simple add a report match button above the concede button, and add an option to record matches to make reporting suspicious players easier since game moderators don't want to do their jobs.
3 votes -
Games Crashing ("Waiting for Server")
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same format (goes fairly quickly), but shortly thereafter (for the length of the game) I will be kicked out again every minute or so, same way every time.
2026.58.0.5899.1257485 was on the Bug Report screen for me to copy-paste; I've also attached the Capture Log.
Thank you.
(Bug)
For the last few days, my Arena (on mobile) has been continuously crashing out/losing connection to the servers while in mid-game.I'll join a normal match, and everything works fine until a certain point in the game (usually after the first few turns). Then the screen will shade & the "Waiting for Server" notification (with the spinning circle) will appear, and then the game will fade out & it takes me back to the main screen.
I am generally able to rejoin the game I just left by opening the "Play blade" & hitting 'Play' on the same…
4 votes -
Lost game during “infinite combo”
I was in the process of cycling a repeatable combo of sacking Forsaken Miner to Ashnod’s Altar, converting mana with energy refractor, then bringing back the Miner for a repeat. I had the other player to about 10 life, and my avatar exploded and it said “Defeat”.
4 votes
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