MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10220 results found
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EoE limited events
So I just logged in and EoE limited events are back. But here’s the kicker, I got kicked out earlier mid draft and when I just went in it said Resume, but my whole draft deck has been auto drafted and is basically an unplayable pile. No way am I spending 1500 gems on a deck I didn’t draft that is virtually unplayable due to no fault of my own.
Are we getting reimbursed??
2 votes -
The played card isnt at the right position. It is displayed on the right side not in the middle , its the same by played lands
The played card isnt at the right position. It is displayed on the right side not in the middle , its the same by played lands, it happend in the third Tutorial and i cant conplete it, because of this bug. I cant tip at the creature who should block the attack, i played it ob my iphone system IOS
2 votes -
Kicked out of EOE draft
Attempted to premier draft EOE around 12:05 today, was kicked out of draft about 6 or 7 picks in and unable to rejoin the event. Used a draft token to enter and would like that returned to me to be able to draft again once the issues have been resolved! Thanks!
2 votes -
Rare wildcards disappeared
When I opened all my packs today, I had 6 rare wildcards. I tried to use 3 on a new rare I got that I liked and they system gave me an error message saying the server was busy. No problem, I kept looking over the cards. I tried again on a different card from an older set and it worked, but now I only have 3 wild cards left, when I should have 5. Please fix this.
2 votes -
Packs did not open but were removed from collection
I attempted to open gold packs from my collection - I got a blank alert message (no text, just the 'ok' button) and then my connection timed out. Upon reopening the client, the packs are gone and none of the cards appear to be in my collection (nothing is showing as "new")
2 votes -
Draft failed midway thru
Hello for the edge of eternity’s launch halfway thru my draft the server was unavailable and it auto drafted from the end of pack 2-3. I used my token as this wasn’t my fault I would like a refund of the token.
2 votes -
Authentication failed
Authentication failed when trying to log in on android on two devices, samsung tablet and Samsung galaxy. No found workarounds. Other internet services working
2 votes -
Store User Interface Improvement on “Missable” items
In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.
In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.
Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?
It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to return in the future..
The game is fun but these suggestions I hope may alleviate confusion and FOMO anxiety…
Thank you!
In the image with FF Avatars, there are two Gem prices, one is a lower, discounted price, and the other appears to be the original.
In the image with the upcoming Edge of Eternities items, there is only one price for Gems, lead me to believe that once it leaves the store it is gone for good.
Is this an indicator that the Final Fantasy Avatars (and similar priced items) will leave the store entirely or just go back to the original price?
It would be helpful as a consumer to more accurately discern which items are Limited/One-time only/Likely to…
2 votes -
It's July 29th, and now Arena doesn't work.
Nothing works as it should work, is WOTC using stupid Ai these days? Also the in-game bot you can use to test decks really needs an option to pick which deck the bot uses against you with the option of the bot using a deck the user has made even. The Japanese TCG Duel Masters that branched off of MTG in Japan, their digital format (A game called Duel Master's Plays) has a better deck testing bot than Arena does lmao.
2 votes -
Pack opening error
Went to open 6 gold packs and it gave me an error screen and only says okay with nothing else and sent me back to the home screen without opening them.
2 votes -
Edge of Eternities Bundle Disappeared with 8 hours left
Last night at 11:30 PM EST, the Edge of Eternities 50 pack bundle stated there were 20 hours left to purchase the bundle. Now, 12 hours later, the bundle has disappeared from the store.
2 votes -
2 votes
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特定のカードをプレイするとアプリが落ちる
特定のカードをプレイするとアプリが落ちます。現在再現性のあるカードは以下になります。ミストムーアの大主人、不浄な別室、マラング川の執政、ゴミ漁りの執政、咆哮する焼炉、死人に口無しが該当します。共通点としてモードを選択出来るカードになります。プレイ状況としてはiPhone16e、WiFi環境、７月２９日のDL後からになります。
2 votes -
Not allowed to counter an Impending Overlord of the Mistmoors with Phantom Interference
As per the title. 2 mana available with a Phantom Interference in hand. The opponent cast an impending Overlord of the Mistmoors. The game did not even pause to allow the spell to be cast, the Overlord just went straight down onto the board.
2 votes -
incorrect rule interaction
I was playing a ff draft. My opponent had a 2/2 flying Ahriman attacking and I had a 8/8 Diamond Weapon. Ahriman also had trample thanks to fat chocobo. Considering that Diamond Weapon has "prevent all combat damage dealt to him", I blocked, but then the oppponent managed to deal 1 damage to Diamond Weapon and 1 damage to me (resulting me at 0 life points and losing the game) like deathtouch and trample was working as usual. I do not have the log, but this is my last game played (geliximo@hotmail.it). I got my third loss for this.
I was playing a ff draft. My opponent had a 2/2 flying Ahriman attacking and I had a 8/8 Diamond Weapon. Ahriman also had trample thanks to fat chocobo. Considering that Diamond Weapon has "prevent all combat damage dealt to him", I blocked, but then the oppponent managed to deal 1 damage to Diamond Weapon and 1 damage to me (resulting me at 0 life points and losing the game) like deathtouch and trample was working as usual. I do not have the log, but this is my last game played (geliximo@hotmail.it). I got my third loss for…
1 vote -
Card name: The End
The End Card is not functioning as stated... It exiles target card. search through graveyard and library for same name cards. for each card exiled opponent draws that many cards. It's not drawing.
1. Just play the card on any match
2. PC
3. Explained above
4. opponent should be drawing2 votes -
wizards continues to fail its player based with rigged gameplay
just sucks to see a game that so many people grew up playing and loving go straight to garbage for profit. sad and pathetic performance on wizards behalf, although we all know that its hasbros greed that keeps this game moving in the wrong direction, pathetic showing from a pathetic company.
5 votes -
Bug - "Please take a different action or the game will end in a draw"
I was playing historic Bo1 on PC, version 2025.46.10.8083.1126785 of client.
I resolved a Doppelgang for x=4 targeting my opponent's Soul Warden, Righteous Valkyrie and Voice of the Blessed (and my Sanctum Weaver), the Soul Wardens and Righteous Valkyries all triggered life gain for the 16 new creatures which had entered. Each life gain triggered the 4 Voice of the Blessed to get a +1/+1 counter.
The game warned me to take a different action or the game would result in a draw.
The only action was to let the stack resolve. There was no other action to take by me or my opponent and the stack was finite. There was no infinite loop triggered.
The game ended in a draw.
There is no rule in MtG to state that a finite loop can result in a draw (rule 104.4), therefore this result is a bug.
The expected result was 104 life gain and 104 +1/+1 counters on each Voice of the Blessed.
I have attached a screenshot of the warning which corresponds to no rule in the game; I have also attached the log.
I was playing historic Bo1 on PC, version 2025.46.10.8083.1126785 of client.
I resolved a Doppelgang for x=4 targeting my opponent's Soul Warden, Righteous Valkyrie and Voice of the Blessed (and my Sanctum Weaver), the Soul Wardens and Righteous Valkyries all triggered life gain for the 16 new creatures which had entered. Each life gain triggered the 4 Voice of the Blessed to get a +1/+1 counter.
The game warned me to take a different action or the game would result in a draw.
The only action was to let the stack resolve. There was no other action to take by…
5 votes -
Repeated Authentication failing
Repeated Authentication failing Feb 18th 2025
7 votes -
waiting for server then the current game just ends
During the game Waiting for Server is shown.
Then it blinks a couple of times the screen is black and Waiting for Server is shown.
Then I am in the Main Menu and the game is lost.12 votes
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