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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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539 results found

  1. Bug

    I am playing on iPhone 15 IOS 18.5
    Anytime a life gain triggers the app crashes. It can be from a land, lifelink, etc..

    1 vote

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  2. Last time, each update, is corrupted

    Each time, we getting an update, so is the same. Crashed or Freezing the screen. Every time is occurring. By new set or alchemy, is saugage.

    Please, fixed basically.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. The shop scammed my orbs

    I tried to buy some card's styles with the avatar orbs, the store crashed, I dont have the card's styles and I dont have the orbs anymore

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  4. game disconnect resulting in a loss

    i have played chromatic cube draft on arena on mobile
    The game crashed, i tried to reconnect a couple of times, after logging in i was shown a screen with timer waiting / waiting for opponent and texts "description" multiplied and placed over each other. the game didnt resume, crashed every time. When i relogged after some time passed i got awarded a loss for that game.
    Its very upsetting, as I was way ahead that game, now im almost out of this draft

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  5. Hofri Ghostforge + Token Doubler Gamecrash

    Whenever the token created by Hofri Ghostforge (STX 192) would be doubled, such as with Anointed Procession, the game server crashes. Play cannot proceed, nor can players concede, though the client is still fully interactive.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game ends in draw when using mill abilities

    Mill abilities are crashing out into a draw game it’s happening anytime the game has to mill multiple cards from both libraries and is making the game unplayable for many decktypes

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. An occurred error

    Yesterday I was playing on my IPad the 4 th game of a premier draft EOE , when the app crashed and I cannot login anymore. Now I see i have lost the game. Here attached the screenshot. Many thanks

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Can not access or access edit deck after the latest update. When I click on the deck button the app closes or shuts down.

    I am on apple phone. After the new update last night. I can not edit or access my decks. When I click on deck the app crashes and I have to reopen the app. Can you please patch this soon.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. ****

    IM LOSING A LOT OF GAMES BY SERVER DOWN OF CRASHS OF THE GAME!! UNFAIR!! HOW I RECOVER FROM IT?? FAR MORE THAN 15 GAMES IVE ALREADY LOST... COINS AND MYTHIC I SHOULD BE ALREADY

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Final fantasy rapid brawl

    Second time that game crashes in a paid event. And Wizards do nothing to compensate me last time and I think that they just don't care about the hand errors and if you lose gems it's not important for them.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  11. Pinnacle Emmisary

    Whenever the Pinnacle Emmisary's warp trigger activates at the end of my opponents turn the game crashes and I'm unable to relaunch it until the match has concluded. For reference I'm on a Samsung Galaxy S21 5G

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. exalted sunborn

    2 Case of the Uneaten Feast Elsh Norn Mother of Machines Mondrak, Glory Dominus Elspeth, Storm Slayer Ojer Taq, Deepest Foundation Nexus of Becoming Exalted Sunborn Master Spicer causes Dre Error Draw and crashes to Home screen and looses any progress made in game

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Draft Token

    I used my draft token for a draft of Final Fantasy. But since days everytime I want to start the draft there is a bug and MTG Arena crashes and I can´t start the draft. Would be great to get a refund.

    1 vote

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  14. Android cant enter Games from queue

    Hi,

    everytime i find a game and the client sataes "ready" my game crashes. when i restart the app, tje second start to count up and say description over and over again as tooltip. I am guessing I am waitng for an opponent. I am on Android.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. fabled

    FABLED PASSAGE LAND BUG.

    When sacrificing "FABLED PASSAGE" to search your library for a basic land card, the game thinks you are surveilling then shows all your land which crashes the game. You have to concede in order to fix the issue.

    VERSION: 2025.51.0.9591.1173794

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Starter duel 4

    Playing the game for iPad.
    Starter duel 4 (black) crashes when I play confront the assault as requested by the game. It does not create any token and still asks me to select a block for the attack, which should be the non given token. I am therefore unable to proceed.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Problems modifying my Payment Method

    The game won't let me change my payment method.
    When I try to change my payment method, the game crashes and I have to restart. The same thing happens if I try to buy gems or other items with real money.
    Please, any help to fix this problem quickly? I'm playing on a Macbook Pro with macOS.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  18. Too many triggers

    There has to be a better way to do this. The game crashed well before we were close to done, but if that hadn’t happened then the timers surely would have ended the match. There needs to be something else for when cards like Rise of the Dark Realms is played

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Arena

    During an Edge of Eternity draft, while playing against an opponent, the program suddenly shuts down and I get returned to Windows. Restarting Arena doesn’t allow me to reconnect to the opponent because the program crashes again. Only restarting the computer lets me get back into the program, but by then the game is already marked as LOST. This situation has happened twice.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Lost Egg & Rollover Rewards

    I logged in and just as I was seeing packs/cards/whatever pop up the app crashed. I opened the app a second time and saw my gift egg. As I clicked on it, the app crashed again. I am a new player and I have no idea what sort of packs/rewards/gifts/etc I was supposed to get. I have no idea if anything was added to my collection either as I am not seeing "New" above any of the cards in my collection. I'm pretty positive I should have had 1 Final Fantasy pack as a ranked or mastery reward…

    1 vote

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