MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5974 results found
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Mastery Pass Lorwyn Eclipsed level 4 awarded EoE packs instead of ECL
I received 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
4 votes -
Can't Enter Sealed Event
I cannot choose a faction to continue, but also not enter the event by buying in. Something is broken?
Tried other device, logging in again and repairing the fileds
3 votes -
MH3 Sealed - Missing Rares from Pool
I just spent the 8000 gems to do the sealed MH3 event. I opened 7 rares. Upon building the deck, only 2 were available to select (Deserted Temple).
6 votes -
MTG Arena Mobile - Hand Size > 15, Can't Scroll
Playing MTGA on mobile. Playing Emet Selch deck. When Emet is flipped, my graveyard becomes my "hand" and it's sometimes impossible to view and click on cards that are actually in my hand. This becomes an extra problem when I play a card that requires me to discard cards from my hand, because I can't reach/touch of my mobile device the cards in my hand. I end up roping out because I can't click on the cards in my hand because my "graveyard hand" is giant and MTGA mobile doesn't have a good way to scroll over to cards in my hand.
Playing MTGA on mobile. Playing Emet Selch deck. When Emet is flipped, my graveyard becomes my "hand" and it's sometimes impossible to view and click on cards that are actually in my hand. This becomes an extra problem when I play a card that requires me to discard cards from my hand, because I can't reach/touch of my mobile device the cards in my hand. I end up roping out because I can't click on the cards in my hand because my "graveyard hand" is giant and MTGA mobile doesn't have a good way to scroll over to cards in…
10 votes -
bugged card interaction with the chain veil + tamiyo, field researcher (and likely any planeswalker
activating the chain veil does not allow Planeswalkers to activate their abilities twice. the planeswalker gets highlighted as if I can be used again, but when you hover and click it again, it becomes readily apparent that you cannot use it again. I used the loyalty ability before activating the chain veil ability. not sure if it works if you activate it first too, but this is the bug.
7 votes -
Cannot log in after Lorwyn Eclipsed update
About midnight UTC today I updated my client. Since then, I'm not able to log into my account on any platform. Tested on Windows, Windows through steam, Android (phone), Android (Chromebook). On all devices it either says "Connecting to server" or goes to a black screen and stays there indefinitely. Other accounts work on the same devices. Checked everything (drivers, DNS, home network and mobile data, updated OS). This seems related to the account.
2 votes -
Deck Format Changer and Companions list is Bugged
Companion selection bugged out about the same time as the deck format changer in deck editor. Deck editor now falls behind deck stats and is not selectable with mouse pointer. Can only be selected with tab. List of companions no longer appears and the last pet selected appears to have graphical issues. Issue appears on PC and iPhone with most current software versions.
4 votes -
Champion of the Weird and Lasting Tarfire interaction
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game would have had a different outcome if the Lasting Tarfire dealt the damage I think it should have.
Is there any reason this effect would not have triggered? I have the log file, but this site will not let me upload it. It is log # Log20260121_184937
I had the same experience as another player reported.
My opponent had Champion of the Weird and used the card's ability on their turn to force me to Blight 2, putting -1/-1 counters on my creatures.
I had Lasting Tarfire in play.
Lasting Tarfire says at the beginning of EACH end step, deal 2 damage to opponent if I put counters on my creatures. This effect did not trigger at the beginning of my opponent's endstep.
This happened at least 3 different turns during the game and was my final loss of the draft event, and I believe the game…
4 votes -
Missing Companions
When trying to select a companion for individual decks the page is still blank, but they can still be viewed from the profile page.
4 votes -
Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.
When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest log. (Copy the problem you are experiencing, close the MTG Arena client, go to C:\Program Files (x86)\Wizards of the Coast\MTGA\MTGA_Data\Logs\Logs in Windows Explorer, then send me the most recent log file there.)
Point 3 - DONE I sent it too ( A DxDiag file of the device you are experiencing the problem on)
Point 4 - I have no error message
Please help me solve this annoying problem.When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…76 votes -
Can’t Get Past Tutorial — Stacked Floating Cards
5199-2969-2343-2490
I CAN’T get past the training missions (on mobile or PC) bc the game starts to hang or losses board sync mid game. Everything.
It almost always starts with one of my land mana cards floating above to board, full sized, after playing. It blocks everything below it.
The opponent’s played creature and spell cards start freezing on the right side of the screen.
Can’t continue the game at all after the stack of 3-4 cards. Grinds to a halt.
What the ****. How do you guys have a game this buggy!?!
11 votes -
Bugged Mastery Pass
The 4th track of the Mastery pass was supposed to give us 4 packs of Lorwyn (3 + 1 on the free track). Instead I recieved 3 packs of Edge of Eternities and 1 of Lorwyn.
I don't mind opening Edge packs but I'd rather be opening cards from the current set. Especially since I paid into the pass with my hard earned gems.
4 votes -
MTGA Lorwyn Sealed Seeded Packs incorrectly seeded
I received Trystan Clallous cultivator in my Kithkin seeded sealed pack as a Kithkin card. You can see in the attached image that it is labeled as GW when the card is not only an Elf, but also GB. There are additional cards labeled as kithkin that are not kithkin, but only in similar colors.
3 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
3 votes -
Not adding cards from the Lorwyn Eclipsed Jump In event to my collection
Many of the cards from the event deckl are not being added to my collection even though I added the deck.
3 votes -
Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
4 votes -
Bug Report – “Sigarda’s Summons” not consistently applying to Earthbent non-creatures
Hi,
I’d like to report a bug involving Sigarda’s Summons.It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:
Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.
Sometimes they only gain flying, but do not become 4/4.
And sometimes they gain no benefits at all from Sigarda’s Summons.
I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.
Could this interaction be reviewed?
Thanks!Hi,
I’d like to report a bug involving Sigarda’s Summons.It seems that the card does not consistently work with non-creature permanents that have been turned into creatures via Earthbend. The behavior is very inconsistent:
Sometimes the Earthbent non-creatures become 4/4 Angels with flying, as they should.
Sometimes they only gain flying, but do not become 4/4.
And sometimes they gain no benefits at all from Sigarda’s Summons.
I’ve tested this across multiple matches and the results appear random. It looks like Sigarda’s Summons doesn’t always recognize Earthbent non-creatures as valid targets for the replacement effect.
Could this interaction be…
2 votes -
Hybrid Battlefield settings causes huge FPS drops on the new Lorwyn - Game becomes unplayable!
The new Lorwyn Battlefield with enabled "Hybrid Battlefield" makes the game unplayable on my computer. The FPS drops below 10. Does not happen on other Battlefield or with "Hybrid Battlefield" disabled.
Other players also report this: https://www.reddit.com/r/MagicArena/comments/1qiazgb/new_battlefield_causes_memory_leaks/3 votes -
Vault progression and Still Sparky yapping
I've opened over 25 packs and noticed that my vault progression percentage hasn't increased from 19.2%.
Can you get Sparky to shut the **** up!?
I've had to reduce in-game voice volume to WORK AROUND YOUR POOR PROGRAMMING which REDUCES THE GAMEPLAY EXPERIENCE because you guys FAIL TO FIX IN A TIMELY manner.3 votes -
Maralen Fae Ascendant "Once Each Turn" effect
Maralen, Fae Ascendant's effect states "Once each turn" you can cast a spell exiled with her effect if its cmc is equal or lower than the total amount of elves and fairies you have on the battlefield. NOT "Once each of YOUR turns" EACH. TURN. Opponents included. Meaning, if I exile an instant or flash spell I can cast that during my opponent's turn, however right now that is not the case on arena. Fix it, please.
3 votes
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