MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
10223 results found
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single game matches pair and hand smooth as if there is going to be a second game
i have noticed in single game matches in play mode and in competitive matchmaking that the handsmoothing and matchmaking is styled like there is going to be a second match. its hard to explain but it seems as though the first match is allowing the player who goes first an unfair advantage to allow for more streamlined 2/3 matches to provide the second player a chance to win out of the remaining two games. this seems to undermine and allow unfair situations when decks are designed to exploit the arena handsmoothing and matchmaking mechanics in my opinion.
1 vote -
Sunspine Lynx w/Adjani's Pridemate
I had a Sunspine Lynx in play. My opponent had the Adjani's Pridemate and it was still adding counters for lifegain effects when lifegain is not possible due to the Sunspine Lynx. They had another card in play that was doing this to all of their creatures as well, I forget the name of it.
1 vote -
Riggiddy riggidy
You know arena is rigged against you when you win a game and demotes you a place in ranked….like it’s comical at this point. Arena doing its absolute best to keep the player down, this is unacceptable. Imagine the people who actually spend their hard earned money only for the game to go against them.
1 vote -
Staff of the Storyteller bug
Staff of the Storyteller shows up in the Collection area, but not in the deck-building area.
1 vote -
Mono color shuffling
Not sure if this is a thing but any time I play one of my mono color decks I only get 2 or 3 land in my starting hand and that’s even after mulligan twice due to lack of land. I’m running 39 lands with 6 mana rocks and I don’t see anything after the start of the game. My opponents will have a land drop every turn while I get screwed for 3 turns.
1 vote -
Cosmogrand Zenith / Ajani, the Greathearted - no Vigilance granted
Cosmogrand Zenith is not affected by Ajani, the Greathearted's passive ability that grants Vigilance. Screen shot included.
1 vote -
Arena won't boot past loading screen
I play on android, specifically a galaxy z fold 6, and I have had issues the last couple days with Arena not booting past the loading screen when you open the app. The screen goes black after it says loading values
2 votes -
Pass the turn button not working
When i press "Pass the turn button" during my opponents turn, i still get priority whenever opponent casts a spell or activates something.
I would expect that pass the turn button passes the priority, when i know i dont want to react even though i can react with some activated ability for example.
There should be an option to actually pass the priority and only get to chose blockers in combat phase.
It is very annoying when i have for example pupu ufo without any land in hand and my opponent casts a lot of spells with a lot of triggers during their turn, i have to click resolve on all of their triggers and spells milion times, without the possibility to let opponent do their thing without me clicking space bar all the time. I also can't tap the ufo, because i want it to block later.
When i press "Pass the turn button" during my opponents turn, i still get priority whenever opponent casts a spell or activates something.
I would expect that pass the turn button passes the priority, when i know i dont want to react even though i can react with some activated ability for example.
There should be an option to actually pass the priority and only get to chose blockers in combat phase.
It is very annoying when i have for example pupu ufo without any land in hand and my opponent casts a lot of spells with a lot of…
2 votes -
All Will Be One not functioning correctly.
I am on PC, though my platform is kind of irrelevant to the issue at hand. The Enchantment All Will Be One has the following ability: "Whenever you put one or more counters on a permanent or player, this enchantment deals that much damage to target opponent, creature an opponent controls, or planeswalker opponent controls." However, in game, the 'or' in that ability is treated as an 'and', meaning whenever, say, a Vivi Ornitier player puts a +1/+1 counter on Vivi, instead of dealing 1 damage to their opponent, OR a creature they control, OR a planeswalker they control, they are instead allowed to do all three. This is blatantly contrary to the text of the card, and is clearly a bug.
I am on PC, though my platform is kind of irrelevant to the issue at hand. The Enchantment All Will Be One has the following ability: "Whenever you put one or more counters on a permanent or player, this enchantment deals that much damage to target opponent, creature an opponent controls, or planeswalker opponent controls." However, in game, the 'or' in that ability is treated as an 'and', meaning whenever, say, a Vivi Ornitier player puts a +1/+1 counter on Vivi, instead of dealing 1 damage to their opponent, OR a creature they control, OR a planeswalker they control, they…
1 vote -
Cat collectors ability did not activate upon life gain
Cat Collectors ability did not activate when using charmed stray against a sazh's chocobo as a defender, despite gaining life, no token was generated.
1 vote -
Error Updating data
After the Scheduled Maintenance on April the 23th, the client is stuck on startup.
It says : "Error Updating Data".4 votes -
Matchmaking is ********
I played 8 ranked games this morning. 7 of the 8 were against mono red agro. THERE IS NO WAY THAT SHOULD BE STATISTICALLY POSSIBLE with random matchmaking. Fix your **** so matchmaking is evenly balanced.
15 votes -
paypal
Pyapal Not Working
Captured Log:
" js:1: Uncaught SyntaxError: Unexpected token . "3 votes -
redcap melee
En mi partida, mi oponente me jugó un Redcap Melee, haciendo objetivo a una criatura negra y el texto de la carta dice;
Redcap Melee deals 4 damage to target creature or planeswalker. If a nonred permanent is dealt damage this way, you sacrifice a land.
No ha sacrificado ninguna tierra. Dentro de la relevancia, que si ha tenido en la partida, porque se hubiera quedado con una tierra y no hubiera podido doblar hechizos como lo ha hecho, creo que es algo que deberían mirar.
Subo un pantallazo de la partida y su cementerio para que se vea que no ha sacrificado, si necesitan mas datos de la partida, no duden en solicitarlos.
En mi partida, mi oponente me jugó un Redcap Melee, haciendo objetivo a una criatura negra y el texto de la carta dice;
Redcap Melee deals 4 damage to target creature or planeswalker. If a nonred permanent is dealt damage this way, you sacrifice a land.
No ha sacrificado ninguna tierra. Dentro de la relevancia, que si ha tenido en la partida, porque se hubiera quedado con una tierra y no hubiera podido doblar hechizos como lo ha hecho, creo que es algo que deberían mirar.
Subo un pantallazo de la partida y su cementerio para que se vea que…
1 vote -
Title: MTG Arena is Killing the Game We Love
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying packs and hope you pull something usable. In paper Magic, at least you could trade or sell. In Arena, you get nothing back. Just digital cards locked behind a paywall.
"It seems pretty difficult to build a card collection." — r/MagicArena
"This game is a money sink with no soul." — Twitter
"The algorithm is awful... it consistently gives you games you have no chance of winning." — MTG Arena feedback forumsClimbing to Mythic is a joke. You grind for hours every month just to get knocked back down and do it all again. There’s no real payoff. The meta is boring. Same decks on repeat. White lifegain. Mono red. Karn. Bolas. The names shift but the decks don’t. You either copy the broken deck or you lose.
Historic used to be creative. Alchemy ruined it. Now it’s just digital-only junk cards, overpowered garbage, and zero balance. No bans. No fixes. Just more broken mechanics shoved in to push new product.
This isn’t just me. A 2024 study by 1337.games ranked Arena the most unplayable game on Reddit. Out of all gaming communities, Arena had the highest number of complaints. Almost 30 percent of all posts on r/MagicArena called the game unplayable.
They made over 1.08 billion dollars last year. A huge chunk of that came from Arena. That money came from us. The players. And in return, we got a broken platform, a rigged ladder, and an economy that feels like a trap.
This is not the Magic we grew up on. It’s not what Richard Garfield created. Magic used to reward creative decks, smart play, and deep strategy. Arena rewards pay-to-win. It punishes innovation. It ignores player feedback. It sells nostalgia and gives you a slot machine.
I’m not writing this because I want a lawsuit or some payout. I’m writing this because I want the game fixed. I want to play a version of Magic that respects my time and money.
Here’s what we deserve:
A fair economy that rewards effort and gameplay
Monthly bans in all formats to shake things up
Real incentives for original decks, not just copying the meta
A better new player experience
Full transparency in matchmaking and the shuffler
If you’re reading this and you’re sick of getting screwed, reach out. I’m organizing. I’m done being quiet.
Email me: noreservations72032@gmail.com
I screenshotted this. If it gets deleted, I’ll post it again. This isn’t just my fight. There are thousands of us who feel the same way. The more of us that speak up, the harder we are to ignore.
We want the game back. The real one.
The one that treated players like people, not paychecks.And yes, I know you can see who posted this. That’s fine. I’m not hiding. I meant every word.
— A ***-off player who still gives a *
I’ve played Magic: The Gathering for 18 years. I’ve put in thousands of hours and spent more money than I want to admit. Arena is the only way I can play now, and it feels like Wizards is using that against us.
Let’s just be honest. MTG Arena isn’t built to reward skill or time. It’s built to squeeze your wallet.
The economy is trash. You need 20 or more rares and a stack of mythics just to build one real deck. Want to try something new? Too bad. No trading. No dust system. No refunds. Just keep buying…
3 votes -
Triggers and Timeouts based on other players actions caused me to lose the game.
in an event I lost a game due to the triggers being to long on my opponents battlefield and due to him doing this on my turn it used up my timeouts causing me to skip my turn even though I had no interactions during said turn. As this was during an event and was clearly the fault of my opponent this should have given them a loss not me as I was still technically in the game all bar this issue.
1 vote -
Product Suggestion
The shuffling RNG in this game is abysmal. I've been playing some form of trading card game since I was a freshman in high-school in 2000. I have never had the issues with shuffles and draws that i have with this game. The chances of some of the things happening that happen in this game are almost(keyword) impossible. That these things happen on a regular basis is even closer to impossible in a real life card game. It's almost as if the shuffle is too random if that makes sense. I guess I'm suggesting that the RNG he dialed back somehow. There's no way I should be land screwed about 50% of the time when I'm following proper deck building.
The shuffling RNG in this game is abysmal. I've been playing some form of trading card game since I was a freshman in high-school in 2000. I have never had the issues with shuffles and draws that i have with this game. The chances of some of the things happening that happen in this game are almost(keyword) impossible. That these things happen on a regular basis is even closer to impossible in a real life card game. It's almost as if the shuffle is too random if that makes sense. I guess I'm suggesting that the…
1 vote -
Algorithmic interference
Remove the hand smoothing, randomize the shuffler. Barring that, people should be able to see what’s going on under the hood so they can determine if it’s actually worth spending time and money on the product.
1 vote -
Vorinclex doesn't work when flipped in cube
I flipped vorinclex in cube and it didn't activate it's trigger as a saga
1 vote -
Unholy annex triggering without a demon
Player had demon wall with counters. He attacks, I exile it. He had 2 unholy annex in play. End of turn he had no creatures. Unholy annex triggers twice he gains 4 life and I lose 4 life.
1 vote
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