MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3459 results found
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A-Silver-Fur Master Ninjutsu soft-locks with Surveil overlay during Full Control
Platform
PC (Windows 11)Steps to reproduce:
1. Attack with any unblocked creature
2. Activate Full control after blocks
3. Activate Ninjutsu on A-Silver-Fur MasterExpected Result
Game should prompt for selection of mana color for the hybrid cost in A-Silver-Fur Master's Ninjutsu Ability.Actual Result
Prompt shows incorrect Surveil header, an extra empty selector spinner, and the buttons are non-functional.Relevant Occurrence
Ninjutsu-ing a A-Silfer-Fur Master off of a A-Moon-Circuit Hacker draw trigger. Entering Full Control during the Scry overlay gives an opportunity to Ninjutsu after the draw without setting a turn breakpoint. Additional attached screenshot shows that this only affects the rebalanced version of Silver-Fur Master, which has a hybrid Ninjutsu cost.Workaround
Exit Full Control after stopping after the draw, but before activating Ninjutsu. This skips the prompt to choose mana color for the hybrid cost, but allows the Ninjutsu timing without needing to set a stop beforehand.Other similar bugs
A similar bug has been reported for other cases, including casting Cling to Dust using Escape, Equipping Transmogrant's Crown, Yera and Oski returning from Exile etc. All cases show a bugged and non-interactive overlay with no option but to concede.Platform
PC (Windows 11)Steps to reproduce:
1. Attack with any unblocked creature
2. Activate Full control after blocks
3. Activate Ninjutsu on A-Silver-Fur MasterExpected Result
Game should prompt for selection of mana color for the hybrid cost in A-Silver-Fur Master's Ninjutsu Ability.Actual Result
Prompt shows incorrect Surveil header, an extra empty selector spinner, and the buttons are non-functional.Relevant Occurrence
Ninjutsu-ing a A-Silfer-Fur Master off of a A-Moon-Circuit Hacker draw trigger. Entering Full Control during the Scry overlay gives an opportunity to Ninjutsu after the draw without setting a turn breakpoint. Additional attached screenshot shows that this…2 votes -
week 2 of client stuck on "waiting for server" spiel
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all…3 votes -
Daily goals not attaining after matches
I have casted so many spells that it says I need to cast to get the goal for the day and it is not attaining at all
5 votes -
Decks suddenly unusable
Suddenly some of my decks claim to contain cards not in my collection.
When I check the decklists, they only contain cards that I do indeed own.
I have previously been able to play with these decks without issue.4 votes -
win does not count
Even after winning three matches in Sealed mode, the wins are not counted. The same issue occurs in ranked matches.
5 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
5 votes -
ランク
月間ランクの更新が二回入って二度目のランク低下が発生した
3 votes -
trample damage
A 6/2 trample creature attacked, I blocked with a 4/4 creature but it dealt 5 damage instead of 2.
I know that you are a small indie company but try to fix this problem because people are paying REAL money to play this game.
This is unacceptable.
Kind regards2 votes -
Using up time extensions/autoconceding when tapped out and waiting for opponent to resolve card
Playing on iOS. Has happened twice in as many games today, my opponent will have triggers on the stack and my rope will burn down like I have priority, even when I’m tapped out and have nothing to do/interact with. I can’t pass or do anything and then I autoconcede due to not interacting even though I can’t. I will not be playing ranked until I know this issue has resolved.
6 votes -
Game freezing
I was going to post a complaint about how the game is STILL freezing...DAYS later...but then I saw about a million other complaints that you seemingly ignore. Public opinion about your **** game is dropping like a stone. At least I didn't lose entry fees like half the players in these complaints who relied on you to do your job. Ouch...
5 votes -
Waterknot is bloking even out of the untap fase.
It was in the combat fase and the aura Waterknot, still bloked the option to untap the creature.
2 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
5 votes -
Color Challenge stuck on Resume
In the home page you have a “ Color Challenge ”. I have, from what i think, finished it. Still, when i enter the game it says “ Resume ”, and for me its really annoying, im sorry. Maybe its my OCD but it is always there flashing and I cant do nothing. Please help
5 votes -
Spark
MAKE SPARK SHUT THE FUСK UP! ARE YOU STUPID? JUST DO IT!
7 votes -
system matching same player for multiple new games
system is matching the same player I just played when a game is over or you concede, several times in a row, when I am playing 1 match games, happens often, and not just to me, other players as well. Need to get different players lined up each new game not the same one over and over. Also, seems like absolutely no variety for vs matches, because the system generates based on your deck, well the same decks are in the same bracket apparently because you only have a handful of decks you play agains unless you switch your deck then suddenly you have variety again. This is not very user friendly when you play the same decks over and over and over. Please give us an option to opt out of the "new" matching, give us the option to face ANY decks for heaven's sake. This is for Arena on the computer BTW. Long time player, short time frustrations.
system is matching the same player I just played when a game is over or you concede, several times in a row, when I am playing 1 match games, happens often, and not just to me, other players as well. Need to get different players lined up each new game not the same one over and over. Also, seems like absolutely no variety for vs matches, because the system generates based on your deck, well the same decks are in the same bracket apparently because you only have a handful of decks you play agains unless you switch your deck…
3 votes -
I'm fed up with Alchemy cards
One ****** card designed by a grade-schooler ruins the game of Brawl. Despite repeated calls for creating a format where Alchemy can't be used, they show no intention of doing so. Even worse, Wizards deleted an opinion that hundreds of people agreed with.
3 votes -
freeze
I'm playing MTGA on an Xperia smartphone. The game has frozen about three times in a row the moment I break a Raghavan Treasure Token. I'd appreciate it if you could fix this.
スマートフォン、Xperiaでプレーしています。ラガバンの宝物トークンを割った瞬間にフリーズすることが３回ほど続いています。修正をいただければ嬉しいです。6 votes -
Freexing games
Hey There , apple user here who plays magic the arena both online and with my boyfreind a samsung user. Ever since the recent large update we have had trouble finishing a game, matches freeze. it doesnt matter of we are online playimg mat hes or against each other, the games always freeze. Sometimes if i close the app and open it back up again , it will take me to the challenge acreen as if im starting a fresh match.
5 votes -
Here we go again
I fixed the game files, reinstalled, everything. As others have said the freezing is still occurring. I know you ********* numb nuts don't even care about player reports so I'm sure you're rolling your eyes from your beanbag right now and sipping a latte while you squeeze a stress ball and answer emails from Maro attempting to organize the next demonic consultation to figure out which franchise you're gonna give the Disney treatment, but just know that you're a loser working a loser job
5 votes -
shuffling doesn't work you need to fix this
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands. But ya know crazzy thought here maybe thats not normal? maybe thats just a lazy person playing against friends? Mayybe crazy thought we don't want to fukcing do that. maybe you need to if you ahve the time devs maybe do some real randomizing? I shouldn't be getting all lands all instants all creatures for 7 - 8 cards ina row. that says something is broken like realy bad like fire the devs bad. fix this ****.
How ******* hard is it to make a proper shuffler. I swear the idiot devs over there at MTG decided that the right way to shuffle is to do it like it happens in teh real world where because a player refuses to rerandomize there deck every few hands meaning you take all your cards and either A casino shuffle them OR B build stacks of land creater instant etc and then shuffle those stacks. If you don't do this you do indeed end up with getting 4 - 5 of a card type in a row i.e. all lands.…
4 votes
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