MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9429 results found
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Mana Problem
Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a 19 mana deck. Again please rework the mana situation
Hey guys i wanted to write just to please recommend working on your shuffler. Its always super maddening when you loose a game when ypu got stuck on your second mana for the rest of the game or when you get mana after mana after mana. I feel like theres something very wrong with the mana distribution. I get games with 19 mana decks where i get more mana draws than a 25 mana deck. Explain how in real life that would happen, not even if your a bad shuffler youll grt 4 or 5 straight mana draws in a…
4 votes -
This Company ignores reports. Don't pay any real world money until they respond!
The interface is buggy.
Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and didn't leave.
Hard for people to comprehend stuff — (I have done PvP game modding so don't try to troll or gaslight me, k?) Players are using trainers. The cards highlight white when the other players are looking at it, but only one "section" at a time can highlight at a time. When everything on their board flickers, or their deck skips, you can see that they're using a shuffle trainer, and you can tell they are randomizing their hand by clicking a menu option. It's why every turn they take is an extra 15-20 seconds from a "normal" turn. This is most apparent when they start to run down the timer and then you see their cards flicker 3 times, then they suddenly have a perfect response for everything, and typically they'll either win in the next 2 or 3 turns, or (rarely but I have seen it and, again, I won't be gaslighted) they'll attempt to cast a spell without paying its cost (probably an "untested" option on the trainer that comes with a warning) and they'll auto-concede.
I've seen this in about 20% of games I play. I am familiar with how scripting works (C++, Angelscript, etc.) and how mods can adjust data through a keypress interface. If you want to know more about how trainers work, GOOGLE THEM. It's VERY EASY to find out what they are. MTGA trainers are not public, because (in case you didn't know) there are locked forums that post links to download things via dark web. I have been in PvP clans before and saw these firsthand, and it's absolutely not a new thing. Even within the locked forums you have to reply with a "Thank you" or upvote their post in order to see their links.
Now that I've explained for the greener folks, I should assume that some the ones who do know also work for the digital game team, and are probably instructed to deny and ignore, because while people are using trainers to win (this is highly likely, so let's just accept that it's worth looking into), they may not be using it to get certain store items for free. Perhaps they're still paying real world money, and I think that's the only reason the dev team is pretending it's not a real issue.
Problem is, your less enfranchised players take up the majority of your customer base. We're the ones who have to constantly put up with losing to people who are probably as abusive and disrespectful in real life (another story; bullying is just wrong) because we simply don't do microtransactions.
This company has to get it together if they want the game to last a while. Some of us who are very capable of collectively impacting things are really starting to get fed up, and I, for one, hate that I even have to think that way.
Maybe do something.
The interface is buggy.
Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…
4 votes -
The End
The card "The End" did not provide me with the card draw it should have
3 votes -
land issues due to hand smoothing
still running into issues with my land draws being based on the opponents deck percentages not just mine. it happens very often where opponents playing extremely low or high land counts disrupt my odds of drawing land. this also effects color of lands too. also the hand smoothing doesnt take verge's land types and opening color ability into account like if im playing riverpyre verge it thinks it is a blue source so it will make me draw three of them and a bunch of blue cards. the hand smoothing mechanics really need an overhaul!!!!
3 votes -
fix this garbage algorithm make it just matchmake for whoever is in the game stop the aggro vs aggro garbage
it match making is aggro vs aggro, etc etc fix this also mana algorithm is still busted =. I am growing to hate this game , i have spent hundreds of dollars on arena. it makes me want to quit . fix it
5 votes -
Waiting for Server
After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.
15 votes -
American Flag Sleeves Bugged
Why are the american flag sleeves bugged? on mobile, the sleeves are available, and can be seen by at least me, but on my mac/PC and ipad, they are equipable, but not viewable by me or other players.
can someone answer why this is? Ive obviously tried all the easy stuff like restarting and re-installing.
6 votes -
Historic Brawl needs reworking
This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you do not want to get matched against. It makes doing daily challenges or even just playing the game unbearable at times. I just feel like the evaluation for this function of Arena was not held in the same light as others.
This format is my preferred to practice Commander/EDH ideas that are decks ideally for multiplayer format, but have to be tuned more to 1v1. The issue in this format is that having only the one option for Historic brawl matchmaking means that you get set against decks that are not enjoyable or honestly even fair to play against in a 1v1. Kotis the Fangkeeper and Ugin, Eye of the Storms are the newest and most prevalent perpetrators of this issue. We need another bracket to go in for more casual play or be able to set up commanders that you…
3 votes -
Load into a game, and can usually play one or two lands, but cannot cast any spells
I load into a game, and can usually play at least my first land, but on my second turn, I will either get to play a land or not, then my lands will become highlighted blue. I cannot cast any spells or play anything. I can click the lands to manually select, and if it is a multi-colored land it will give me the circle with the options, but once I click my option, nothing will happen. It is not a result of a connection issue, as my opponent will be actively playing fine on their turns.
2 votes -
Opponent goes first approximately 80% of matches
Sort out your ****** bug reporting page
I'm trying to report a serious problem, wtf is all this suggestion ********. FFS sort it out!1 vote -
Treasure map flipping to treasure cove on opponent's turn doesn't make the 3 treasures
The card doesn't say anything about timing, it is meant to create 3 treasure tokens when it flips, but it doesn't do it when I have activated it on an opponent's turn. It isn't consistent about it, I have had it do so properly, but it often does not.
1 vote -
Emeria’s call bugged with collectors cage on ios
If I hideaway Emerias call in collectors cage when playing in iOS, I’m unable to play the spell when I’m prompted to play it for free. I get the text asking me if I want to play it, but an unable to select it for playing.
All other spells I’ve tried work fine and this used to work fine maybe 3-4 months ago when I played the same deck on Android
I have not tried to reproduce this on any other system.
1 vote -
Floodpits drowner trigger issues
Floodpits Drowner was cast in response to another cast. It states that when it enters the battlefield, put stun counters on target creature. I allowed it to enter the battlefield before planning to cast Shore Up on the creature it targets, but the stun counters were immediately placed with no chance to respond to target trigger.
1 vote -
Card not working as intended
Spectacular pile up just board wiped me and im playing an artifact deck. NO vehicles. Wiped all my creatures then all my artifacts including simulacrum synthesizer.
1 vote -
Kiora, Sovereign of the Deep triggered ability not working
Kiora, Sovereign of the Deep triggered ability not working. When casting a Kraken, Leviathan, Octopus, or Serpent from hand, Kiora's triggered ability is not working properly. Instead of displaying the viewed X cards, to select a spell to cast from those X cards, it just shows the card on the top of the deck highlighted, giving only the option to resolve or resolve all. See pic attached. Has worked in the past while play-testing with this card, not working anymore.
1 vote -
flickerw
flickerwisp bug i cant put this card in any deck
1 vote -
Case of the Uneaten Feast
Case of the Uneaten feast doesn't let me play cards from my graveyard. After the case is sacrificed the card is shown in my hand but it is greyed out even if I have the mana to play it.
1 vote -
MTGアリーナのストア内で新しいセットの事前購入をしようとしましたがJCBカードで支払いができません。というかVISAで試しても蹴られてしまいますあと4日で買えなくなるのにどうなっているのですか？
MTGアリーナのストア内で新しいセットの事前購入をしようとしましたがJCBカードで支払いができません。というかVISAで試しても蹴られてしまいますあと4日で買えなくなるのにどうなっているのですか？
1 vote -
Frustration with Missing Effective Troubleshooting Steps in Support Articles
I am writing to express my strong frustration. In dealing with the ongoing issues, I found that your official support articles never mentioned a step that actually helped — lowering the graphics settings to "Medium."
As a result, I spent a long time following every step listed in the articles without seeing any improvement, suffering from an unplayable game. Only after trying this unlisted adjustment myself did I find some relief. This has wasted both my time and energy, and feels unfair and insincere.
The fact that such an effective step was not included in the official articles has caused me great disappointment. I strongly urge you to ensure that real, working solutions are promptly added to the support materials so that other players do not endure the same frustration.
I am writing to express my strong frustration. In dealing with the ongoing issues, I found that your official support articles never mentioned a step that actually helped — lowering the graphics settings to "Medium."
As a result, I spent a long time following every step listed in the articles without seeing any improvement, suffering from an unplayable game. Only after trying this unlisted adjustment myself did I find some relief. This has wasted both my time and energy, and feels unfair and insincere.
The fact that such an effective step was not included in the official articles has caused…
1 vote -
Invasion of Ikoria bug
If you play invasion of Ikoria, you get to choose to cast a spell without paying its mana cost as usual, but if you select it, the option you chose will go to your hand and the alternative option which should go to your hands becomes exiled. It worked perfectly fine until the new update.
1 vote
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