MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10230 results found
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Wrong crystal received from orb redemption
I used my two orbs to purchase the black and red crystal cards. When I went to add those cards to a deck, my library indicated that I had the white and black crystals instead. I returned to the store to double check and I did on fact purchase the red one because it's no longer listed. However, the white one that have in my library now is still listed as available for purchase.
1 vote -
デッキ編集のバグ
今月のアップデート以来、デッキ編集のバグが数日続いています。
添付画像のフォーマットがパイオニアで赤単アグロのデッキ編集をしている際、サイドボードを15枚以下にしているのにも関わらず、「サイドボードを15枚より多くできません」と表示され、デッキの内容をユーザーの望むように変更できない仕様になっています。
早急にバグを直してください。
2 votes -
Taigam
Reproduce
1. Taigam and delney on the field
2. Second spell per turn was mirror room and after cast it showed one copy which didn’t actually cast and a second copy of mirror room from delney that also didn’t cast
I’m unsure if delney would double Taigam copy cast but
if it shouldn’t then the game shouldn’t show two copies of the spell2 votes -
Game Defeat suddenly (No reason for defeat)
during a draft event I was poised to win during my turn and suddenly the game ended with defeat and me losing and I had not even finished my turn. I grabbed the logs right after and hope this helps to resolve this issue. This has happened to me twice now.
5 votes -
Window minimization
At the beginning and end of every match the game switches from fullscreen to windowed mode.
15 votes -
Screen resolution change when entering or leaving a match
Hi folks,
since the release of the new edtion, my game leaves the full screen mode everytime i left or enter the main screen before or after a match. The full screen setting remains if i go to the store or the deck builder, but with every match it goes to the basic size (i have a wide screen monitor). It uncheck the setting.
Attached is a log file but i don´t see anything that have to do with screen resolutions.
14 votes -
Cube has doubled up land?
I encountered a strange scenario where there were two Godless Shrine in my cube draft, it's the first doubled card I think I've ever seen in this cube so I am reporting it in case there is an issue with pack collation.
1 vote -
Glitch
The cards get stuck on the side of the screen making it impossible to get past the tutorial. As is, the game is essentially unplayable and fixing files/resources isnt helping.
1 vote -
1 vote
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要望
起動時のロード画面を選ばせてほしい、もしくは真っ暗に。
蜘蛛を見るのはきついです。1 vote -
bad shuffles muligan to 3 or 4
well another update another jacked shuffling algorithm, went from never having a problem with lands more than once since the last set dropped to 3 dropped matches due to land disfunction, will only produce opposite lands and no less than 4 12 mulls,prpduces 3g 1 no color on 3 blue, then 3 blue 1 no color on g, then 2 no color, which the deck only has 2 of, 1 u/g on 3 u 1 colorless, its pretty bs suddenly all the lands opp different? maybr if i add 5 lands and disconnect a dozen times it go back to stats, i love running 2 cards now, you dont need 4 copies run 2 so you get 2 in every starting hand and maybe 4 mulligans later.
well another update another jacked shuffling algorithm, went from never having a problem with lands more than once since the last set dropped to 3 dropped matches due to land disfunction, will only produce opposite lands and no less than 4 12 mulls,prpduces 3g 1 no color on 3 blue, then 3 blue 1 no color on g, then 2 no color, which the deck only has 2 of, 1 u/g on 3 u 1 colorless, its pretty bs suddenly all the lands opp different? maybr if i add 5 lands and disconnect a dozen times it go back to…
1 vote -
相手の待ち時間中、もしくは終マッチ自体をクラッシュさせて引き分けにする悪意あるプレーヤーがいる。
相手の待ち時間中、もしくは終わるのと同時に意図的にクラッシュもしくは強制ログアウトすることで、マッチ自体をクラッシュさせて引き分けにする悪意あるプレーヤーがいる。
1 vote -
Replace Spider on loading screen
Replace spider on loading screen as it triggers my fear of spiders and also issues with too many eyes. Makes me not want to load game to play.
1 vote -
Life gauge is gone
Life gauge is non existent for the other player and their character is sitting in the middle of the game and I can't see anything that's being said let alone how much life they have, so I'm playing blindly... It's happened 2x now in different games , and I'm afraid to join another game just for it to be the same... Please FIX .. :(
1 vote -
Do you enjoy being griefed by people using timers?
Reduce timers. They are used simply to grief people, which is rediculous. A little time to think, okay. 3 minutes because you are sad you are losing or utilize the tactic to get people to quit = lame mechanic.
1 vote -
Didn’t receive 2 mythic cards after passing level 59.
It says I received them but I didn’t! Please fix!
1 vote -
stacking creatures
Stacking creatures is dumb, if theres only a few creatures on the board there is no reason not to display them seperately except to hide their stats, you can seperate them temporaruly but if they cast spells while your doing so things happen without consent, im not seeing counters on stacked creatyre no clue what if any abilities they may have, i have twice now been looking at trying to split them to inspect the cards but have both times blundered into an effect on his side or mine, never got them split, as a product then picked the wrong targets because they wouldnt split, also after 2 its real hard to figure out how many creature are stacked, and have which kind of whatever counters. i get it if there 4 creature the same and 20 creature out but this i think is a gimmick a lot of white and ravvit decks use to confuse the opp about what is and isnt on the feild and how. unstack them until there are more than 10 creatures side by side, thats a 5 view feild plus a scroll over to view the other 5 after that compresshowever but leace access open so attempting to view a card doesnt automatically select it or activate abilities without deselection. ex 2 creature stack trying to read bottom one for targeting, automatically selects top one, random targeting during investigation is dumb and again as with much of this format only serves to sow confusion as the feild and its contents are uninvestigatable. the auto stuff is trash i want to end my turn, i often have lands auto tapping in absolutly useless ways like having all black cards in hand playing a red off the red having a colorless and tryin to play a black with colorless after, then not getting the black bacause in preview it selected the colorless then as its cast the black taps instead leacing an unplayable card in hand and 1 extra manaon the feild. but this is about creature stacking so...
Stacking creatures is dumb, if theres only a few creatures on the board there is no reason not to display them seperately except to hide their stats, you can seperate them temporaruly but if they cast spells while your doing so things happen without consent, im not seeing counters on stacked creatyre no clue what if any abilities they may have, i have twice now been looking at trying to split them to inspect the cards but have both times blundered into an effect on his side or mine, never got them split, as a product then picked the wrong…
1 vote -
Gameplay problem with tutorial
Le carte rimangono nella volo di destra e non entrano in campo dopo l’animazione iniziale. Nel tutorial 4 non mi fa giocare
1 vote -
High Power Consumption due to Inefficient PC Client
The ONLY good experience I have had with this game is on a recent Ipad Mini..
on every other platform I tried - namely PC and Android
.. the client is just unoptimized that I wonder how this passes qa.MTGA makes PC laptops and Android tablets hot,
and drains the batteries quicker than you lose a game to red aggro.I would even go so far to argue MTGA clients are a threat to climate goals as they evaporate energy like nothing and thus contribute much to your carbon footprint.
1 vote -
No funcionan los efectos sonoros
Llevo barios días que cuando ataco o me atacan no se olé el ataque ,tampoco al bajar tierras ni echizos
1 vote
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