MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3842 results found
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Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue, thank you!
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
3 votes -
Why is this stupidity still allowed?
I'm being forced to watch these clowns go infinite and unpunished for abusing the system like this, infinite creatures, I have to manually click on everything even though I have "Resolve All" clicked, my timer running out while the other player just continues, FIX THIS TRASH. Oh and Alchemy cards? Trash, remove them all from Historic and Brawl already, if you need to create such a trash thing like Alchemy cards then KEEP THEM IN ALCHEMY.
You guys are ruining the game by allowing people to have these infinite combos go unchecked, they know they lose so they try to force the opponent to quit by abusing the game.
I'm being forced to watch these clowns go infinite and unpunished for abusing the system like this, infinite creatures, I have to manually click on everything even though I have "Resolve All" clicked, my timer running out while the other player just continues, FIX THIS TRASH. Oh and Alchemy cards? Trash, remove them all from Historic and Brawl already, if you need to create such a trash thing like Alchemy cards then KEEP THEM IN ALCHEMY.
You guys are ruining the game by allowing people to have these infinite combos go unchecked, they know they lose so they try to…
4 votes -
deck type
Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.
6 votes -
Black screen when opening arena
MTG arena does not launch on both PC and android. The servers are up and so is my internet. When i open the application I just get a black screen
5 votes -
6 votes
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Ban Kona in BO1
Not playing Standard or spending money on Arena until Kona is banned.
5 votes -
evoke
There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to the battlefield. That is, to save one black mana for undying malice.
There should be some option that allows you to evoke it for floating mana rather than the "pay bb" option, in such a scenario.Thus, the problem seem to arise specifically when you are able to pay for its evoke cost to trigger its ability, but you don't want to pay that mana combination, for whatever reason.
I tried to recreate the two scenarios described above, one where it is possible to evoke it for wb, and one where it isn't.
There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to…1 vote -
sorcery abilities not being able to be countered
So i had this happen a couple of times now. I have a counter spell, and my opponent wants to activate a sorcery ability on a creature. Let's say configure. Configure is a sorcery ability. It literally says activate as a sorcery. Well you see. These abilities are not able to be countered by normal counter spells. By that i mean counter spells that target instants, and sorceries. And, also call me an idiot, but this does not make sense. Like if an ability says : "activate only as a sorcery". Then it should be counted as a sorcery.
1 vote -
(iOS) Cannot leave Deck Details view, forced to discard changes when editing deck
I see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.
Steps to reproduce:
1. Open any deck
2. Remove at least one card from the deck
3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
4. Try to go back to the Deck Builder screen by tapping the back arrow buttonBehavior:
1. It registers as you tapping the deck name button which opens up the keyboard to rename the deck
2. The back button is seemingly impossible to tap, I have tried tapping every where around it and it doesn't workNotes:
- If you just add cards to the deck and don't remove any, this doesn't happen
- Opening and closing the app doesn't fix it
- You can only exit the Deck Details screen by clicking on any of the top sidebar buttons like Home or Achievements which prompts you to discard the changes and gives no option to save
- Doesn't happen on my Windows 10 PCSystem details:
- On latest Arena app version as of writing this (12/02)
- iOS 26.1, iPhone 14 ProI see that people have mentioned this bug but I have just figured out how to reliably reproduce this. It's a very annoying bug because if you make a lot of changes you will lose all progress due to this bug.
Steps to reproduce:
1. Open any deck
2. Remove at least one card from the deck
3. Click on the deck name to open the Deck Details screen (the one that shows the mana curve, card stats, etc.)
4. Try to go back to the Deck Builder screen by tapping the back arrow buttonBehavior:
1. It registers as…6 votes -
Historic brawl quickplay without alchemy cards
Wizards please, alchemy is trash dog doodoo
3 votes -
Michelangelo, the heart not able to be set as a secondary commander
I am not able to set Michelangelo, the heart as a secondary commander with other "partner - character select" commanders. (the other 4 seem to work)
2 votes -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my eyes and leaving the computer open while the timer runs out after seeing the 5th Ajani in a row.
Cheers.
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
5 votes -
Unable to cast The Last Ronins Technique
I attacked with featherbrained filcher with 2 mana available, and was unblocked. I was unable to use the sneak ability to cast The Last Ronins Technique
3 votes -
ALGORITHM SHUFFLE
Pretty sick and tired of getting the same exact cards in my opening hand like 90% of the time. Can you fix the ******* shuffle? It's a joke man. It's not even worth playing the game because of it
2 votes -
hacking opponent
It seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily wins, i feel it took long than it should due to the land draw issue or hacking issues. I would like possible hacking idea to be looked into if possible.
Photos are from my first match today. my opponent played a land every turn and had a stacked board and even had a show hand card to see if his hacking was working.
I use a 20 lands 20 spells and 20 creatures for all my decks i make even in real life. NEVER have this much issues with getting landsIt seems from reading many different discussions that players and my self are experiencing land issues. What i mean by this is i can not get land to draw from my library, or if i do get lands i get flooded with them. Either way the matches get ruined by terrible shuffle system. But i suspect its actually hackers rigging the matches. its only us that suffer with not lands but out opponents all get mana EVERY turn. Seems very suspicious to me. I played about 60 matches and yesterday and even though i was able to complete my daily…
3 votes -
Powered Cube: Unable to Select Cards During Draft
There were three or four cards remaining in pack 1 of the Powered Cube Bo1 draft on PC, and it stops letting me drag cards into my deck. I try double-clicking and changing the view, but it doesn't let me select cards. After the time runs out for that selection, it says something like "Error drafting cards" (I don't remember the exact wording of the error message) and puts me in a loading screen with "Waiting for the Server" on screen. The loading screen did not go away and I was unable to exit out of it, so I had to restart the client (mind you all this while the draft is ongoing in the background). When I came back, the draft was halfway through pack 2 and it had randomly filled my deck with chaff that isn't even the correct color.
I would like to be reimbursed the gems that I spent to enter this draft. I posted my game log in case it helps prevent this issue from reoccurring.
There were three or four cards remaining in pack 1 of the Powered Cube Bo1 draft on PC, and it stops letting me drag cards into my deck. I try double-clicking and changing the view, but it doesn't let me select cards. After the time runs out for that selection, it says something like "Error drafting cards" (I don't remember the exact wording of the error message) and puts me in a loading screen with "Waiting for the Server" on screen. The loading screen did not go away and I was unable to exit out of it, so I had…
2 votes -
Bug
There's a problem with cards like Mystical Tutor and Enlighted Tutor. Since last collection update (Mutant Ninja Turtles) the uncommon cards of Mystical Tutor and Enlighted tutor are disabled when you are trying to build a deck, and If you edit a deck that had it, the game says you something was wrong and instantly this cards are removed from the deck without any advise of what cards has been removed. But the most annoying thing is that you cant choose them when you are trying to build a deck.
3 votes -
missões diárias
não aparecem as missões diária de 500 de ouro para mim e eu não estou recebendo o ouro, quando abro a interface as missões estão ocultas e depois de jogar uma partida aparece que a missão está carregando x horas para aparecer no próximo dia. Já desinstalei e instalei novamente mais de uma vez, tenho todos os tutoriais cumpridos e isto está prejudicando minha conta. só consigo pegar os ouros das vitórias diárias
1 vote -
Tutorial Fairy Reappearing Every Return to Login
It's quite simple. After the last 1 or 2 updates, I now get to hear the lovely voice actor of the Tutorial Fairy, repetitively. Please don't make me hate her.
Any time I return to the menu, she comes back with her grand 'ol antics again!
Please.
It's nearly Xmas.
How do I, "turn it off and back on again"?
To quote one of Bruce Willis' famous female costars...
"PLAYS HALP!"...for the love of all that is UNholy.
I thank you,
-Kayla6 votes -
Festive Feast in Japanese demands treasure
The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.
The English text reads: “Sacrifice 45 food tokens over any number of games.”
The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”5 votes
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