MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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92 results found
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Deck builder glitch
I am playing on iPhone (IOS) and I have only played limited so I’m not sure if this affects constructed. Whenever I draft, if I go to click my deck box icon and check something like my creature count or card types, I cannot get back into looking at the actual deck building screen. It just glitches out and keeps popping up the change deck name window. No matter where I click I cannot get out of the look at types overlay. The only way out is to click a different tab at the top such as home or something…
3 votes -
Cannot log in after Lorwyn Eclipsed update
About midnight UTC today I updated my client. Since then, I'm not able to log into my account on any platform. Tested on Windows, Windows through steam, Android (phone), Android (Chromebook). On all devices it either says "Connecting to server" or goes to a black screen and stays there indefinitely. Other accounts work on the same devices. Checked everything (drivers, DNS, home network and mobile data, updated OS). This seems related to the account.
2 votes -
MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Ghostly Prison Not working?
So I have 2 Ghostly Prisons on the Field and somehow the person I'm playing against who is all tapped out of mana is able to attack my planewalker with their creatures?!?!?!
I checked the board and there is nothing they can tap for mana and no abilities that could allow them to attack .
The player's name was EdamameCheese.
I think they were cheating somehow. I have it caught on stream.
2 votes -
Android Application Crashes randomly after claiming items or trying to join drafts/games
I recently updated app to play lorwyn eclipsed on android app. After multiple crashes I was able to clear the cache and the app loaded. I was able to purchase gems and the mastery pass. I bought and started a draft. As soon as I clicked begin the app crashed and was unable to return me to the draft. I checked on PC and it auto selected my craft deck for me, wasting my gems.
App still crashes when trying to open draft deck.
2 votes -
Better Daily Deals
I just feel that the daily deals could be better. Like I feel like there should be an Avatar and/or Companion every day, there are so many avatars and companions I see when playing I really really want and I literally check the daily deals everyday hoping that one of them is in the shop, but it's really rare to see them in the deals. Most of the card arts we can get any day, avatars and companions are super limited if you weren't there when they first drop.
2 votes -
Bug - Unable to play at all
IOS
After finishing the 5 initial training duels where you get the starting cards I am unable to log in the game anymore (tried several times for 2 days. The game starts to load but then just gives some network error althought when I try the option to check status all seems correct.
PC - Windows
I tried playing through Steam on my PC running Windows as well. I dowloaded the MTG Arena, signed in with the same credentials and got the exact same problem. So, the issue is not related to the platform2 votes -
Incorrect set release date
Currently, on the Profile page, if one is to go to the list of cards collected by set by clicking on the current set progress, there is a bug with the data displayed for the original Ixalan (XLN) set.
Currently, the expansion shows its release date on September 29, 2018, while the original release date was September 29, 2017 on paper and November 3, 2017 on Arena during the closed beta period.
While I get it that the open beta period only started on September 27, 2018, other sets that were released during the closed beta period have their dates…
3 votes -
Quest gold not recieved
I just completed two 750 gold quests at the same time but instead of 1450 gold (50 extra from the daily) I only was given 800 gold. The other quest showed up greyed out as 30/30. I thought it might be a visual bug, so I relogged but I even when I opened the game again I still was missing the extra 750 gold.
I did check the total number of gold I had before completing the quests and after and only recieved 800 not 1450 gold.
2 votes -
Encumbered Reejerey not working with persist.
Encumbered Reejerey enteres the board with -1,-1 counters. I got rid of those counters. later in the game when Reejerey was going to die, i targeted it with Rhys' Persist ability. Persist should return Reejerey to the board since Reejerey had no -1,-1 counters, but it didn't. Reejerey just went to the graveyard as if it didn't have persist. I think the "comes into play with -1,-1 counters" is causing a bug with how MTGA checks for those counters legality when it dies.
2 votes -
Hide Alternate Art - Bug
I have the “hide alternate art” checked in setting, yet it is very common for alternate art to still appear, and I have to click the “view simplified art” button. The accessibility on most alternate art is garbage, the words are on top of the art, making it very difficult to read even without visual problems or reading disorders such as dyslexia. I would like the “Hide alternate art” to actually work, and only ever see the original, simplified version, not the hideous digital version that I can't read.
4 votes -
elemento
Hello,
I would like to suggest an improvement to MTG Arena’s interface.When I need to select multiple permanents with the same name, especially if they are stacked on top of each other, it is often unclear which ones I have already selected and which ones I have not.
This frequently causes mistakes, because I may accidentally click the same permanent twice while leaving another one unselected, even though I thought I had already chosen it.
It would be very helpful to add a clear visual indicator for already selected permanents, such as a colored border, glow effect, check mark,…
2 votes -
"Entered this turn" tag not being displayed after update.
After last update game i can't keep track of permanents entering because "Entered this turn" tag is not being displayed. Nowadays long turns with several game actions are common and it's easy to forget if a land was played when you don't have one in hand. Not having the means to check this can deter a player of actively pursuing a land draw, ending the turn with alot of unspent mana because it's safer to guarantee some sort of interaction instead of going for the efficient play hitting your lands and having interaction up not knowing if that land can…
3 votes -
Cavern of Souls
Cavern says that Shapeshifters can't be countered check the log I don't get it.
1 vote -
Excessive ETB triggers from Doppelgang should not result in a draw for the caster
I copied 4 permanents with Dopplegang, Resplendent Angel, Fiendish Panda, Case of the Uneaten Feast and Felidar Retreat. The lifegain from Case and the resulting +1/+1 counters for the Panda caused what seemed like hundreds of effects to go to the stack on my side. I checked resolve all and sat there while the game engine did it's thing. At a certain point I got a warning that I needed to take a different action or the game would result in a draw, which is what ultimately happened. This seems unfair and is punishing for the player who casts Doppelgang.…
2 votes -
The arrow back to the deck doesn't work with draft decks on mobile
They made it impossible to go back when you checked the details of your deck on mobile. The game only wants me to rename the deck. It's mega frustrating!
1 vote -
card sleeve
I have Paid 6000 coins for a card sleeve and i have got it. Now, when i select the new card sleeve, it doesnt work... can you just please check it out? thankyou
1 vote -
Temporarily Switching Apps Ends Game abruptly
I don’t have any files, but I was switching between apps to check some texts while I was playing a brawl match and the game just abruptly ended. It was frustrating.
1 vote -
BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES
game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?
logs below
graphicsDeviceName NVIDIA GeForce RTX 5080
graphicsDeviceType Direct3D11
graphicsDeviceVendor NVIDIA
graphicsDeviceVersion Direct3D 11.0 [level 11.1]
graphicsMemorySize 15889
graphicsMultiThreaded False
graphicsShaderLevel 50
deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
deviceType Desktop
operatingSystem Windows 11 (10.0.26200) 64bit
operatingSystemFamily Windows
processorCount 16
processorFrequency 4700
processorType AMD Ryzen 7 9800X3D 8-Core Processor
systemMemorySize 63033
maxTextureSize 16384
[0] DETAILED LOGS: DISABLED
[0] Startup Timestamp: 1/27/2026 8:44:25 AM
[0] Loaded embedded metadata
[0] Skipping…1 vote -
Steam Vents land bug
Hi. Im having an issue with Steam Vents card. I have 3 of that land but i cant use them, the game mark that lands as shadow as shown in the pic. Can someone check/fix the problem?
1 vote
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