MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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4071 results found
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The game freeze if a token is sacrificed
The stupid game freeze if a token is sacrificed (i.e. food, clue) and no action can be taken. Even the option button disappear
19 votes -
Mastery
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters
20 votes -
ナンバリングの相手にたいしてもハンデがあり過ぎ
ハンデをやりすぎ。
27 votes -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
27 votes -
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
30 votes -
Token sacrifice crashing the game
Everytime a token is destroyed or sacrificed, my game freezes and Ican't keep on playing. Even conceding doesn't seem to work
17 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
19 votes -
Cannot enter any match
Cannot enter any match
To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.The issue persists on both Windows and Android (so not client-related) after the 10th June 25 major outage, during which I was thrown out of a premier draft.
On a separate note, I did receive entry fee compensation for the draft, though the draft still persists (or at least is shown to me in the game), displaying the 6:0 result I had before the outage, though now I cannot re-enter and finish it due to the issue described above. If technically possible, I would like to, instead of receiving entry fee compensation, re-enter the draft to finish it and receive the corresponding reward. Otherwise, I feel like I wasted the time and effort I put into the draft, thus the entry fee compensation does not feels sufficient.
Cannot enter any match
To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.The issue persists on…
65 votes -
GAME freeze
Every few games (on MTGA Mobile) the game will just suddendly freeze, I'll be able to hover over cards and read them, but I won't be able to progress or do much of anything else until my timer runs out. The only way to fix it is to force quit the game and hope that you join the game quickly enough. This has been the thing ever since the last update and has caused me to loose several games. I am increadibly frustrated at the situation and am considering just quitting the game.
16 votes -
Quick Draft Quest not completing
I started another draft and am still not receiving progress for the three quick draft matches however, and clicking thee quest doesn't appear to navigate to anything. Is this a known issue, or is there any other way to receive progress?
119 votes -
Game unplayable on Android since last update (Tuesday FEB 24)
Numerous game actions (i.e. death of a creature, selection on a modal spell, creation of tokens etc) lead to game freezing and no possible action on any button/object, without warning (so you realize it when it's already stalled for 10-20 secs). Need to restart client each time, leading to additional waiting time (30 - 120 secs) and game losses. Game is largely unplayable due to this issue, which happens multiple times in a single game. Restoring files etc doesn't work.
17 votes -
Screen Locks, cant even concede the game.
Since the most recent update, I've had this happen 4 or 5 times, 3 times today alone (2/25/26). It has happened when casting a spell, when a different trigger activated, and when most recently when my opponent attacked me. It's bad enough I have to deal with what certainly seems like the worst RnG possible when it comes to drawing or not drawing lands during a match. With that and now the constant technical issues since the Lorwyn Eclipsed set release, my win rate has plummeted.
18 votes -
Lion's Eye Diamond bug
Playing the new powered cube. Have resolved Yawgmoth's Will this turn, LED on the battlefield, storm count 5 and Brain Freeze in the graveyard. Have just cast Brain Freeze from hand, and the last copy on the stack resolves. I am completely tapped out. They have 11 cards in deck so, presuming they do not have something that shuffles, I win this turn by cracking LED for blue mana and casting Brain Freeze from my graveyard.
Instead the turn immediately passes to my opponent, they play a haste creature and kill me.
35 votes -
Avatar Jump Decks have Land Issues
The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.
24 votes -
Can't return to my deck from deck detail page in Sealed deck building
I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:
During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.
28 votes -
Karakyk Guardian Not Losing Hexproof
Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.
40 votes -
all cards are black
When drafting all cards were black, and I was unable to choose what I wanted. I would like a refund.
23 votes -
Wrong mastery packs
On level 4 of Lorwyn mastery pass i got 3 Edge of Eternities packs instead of Lorwyn packs
19 votes -
My game crashes whenever a token dies
Whenever one of my tokens is destroyed, the game immediatly stops responding, and I'm forced to restart arena, making me lose the match.
At first i thought it was a connection issue, but then I noticed that the games run smoothly as long as no tokens are destroyed.
I play on Android, and for some reason the Capture Log button doesn't work as well, so I couldn't get it to compliment the post.16 votes -
Mobilized freezes my mobile game
The game freezes everytime my mobilized creatures are sacrificed. If I do the repair, it fixes it for the game but the time laps makes me loose the game. I am not even able to concede because of the frozen game.
14 votes
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