MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2485 results found
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Hollowmurk Siege is bugged
You can't select an option, if you click view screen you can return to the select part, but it still won't let you pick an option
30 votes -
Frostcliff Seige
When I play frost cliff siege enchantment it doesn’t let me select Jeskai or Temur it just freezes up and you have to wait until the time runs out and then it automatically selects Jeskai for you.
28 votes -
Casting Bug
Casting Frostcliff Siege doesn't allow either option to be selected
30 votes -
28 votes
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31 votes
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BUG - Brawl: Decks with companions. Companion not available/appearing on playfield.
When launching a brawl game after today's update, Any Brawl deck or event deck where I use with a companion, the companion is not available for play. The card shows up at the starting splash screen for the game, and in the deckbuilder, but is not shown on the playfield. I have repeated it with multiple decks/companions.
I have reproduced the issue on both Windows and Android.
29 votes -
Windcrag siege bug
Bug with windcrag siege card.... I cannot choose "mardu" or "jeskay ".
But Time let me lost the game because i cannot click the option.26 votes -
Davriel, Soul Broker - can't selecting any offers
As of the last update, when activating Davriel, Soul Broker, I can't select any of the choices. They're unresponsive and I can't take any other actions to move the game forward. The only option to progress is to concede.
19 votes -
companion
Whenever I load into a Brawl game, my companion doesn't show up, even though it is part of my decklist and the decklist adheres to the Companion rules.
28 votes -
Sieges dont work anymore
Sieges are broken won't allow you to select a mode youre just stuck in the selection screen.
24 votes -
Davriel, Soul Broker - bug with -2 ability - Offers and Conditions.
Attempted to use Davriel, Soul Broker -2 ability twice in the same match.
Options for the Offers appears on screen, then becomes non-responsive, unable to select an option. Timer runs out, and client selects an offer and condition at random, because you are unable to select a choice. After 1st try, thought it might be my laptop, so closed client, reloaded into same match. Tried again later in the match, same scenario - screen locks, unable to select option for Offer, times out and picks an offer and condition at random. Instead should be able to select from the choices made available.On PC, in a black white ranked brawl match. Log attached.
Attempted to use Davriel, Soul Broker -2 ability twice in the same match.
Options for the Offers appears on screen, then becomes non-responsive, unable to select an option. Timer runs out, and client selects an offer and condition at random, because you are unable to select a choice. After 1st try, thought it might be my laptop, so closed client, reloaded into same match. Tried again later in the match, same scenario - screen locks, unable to select option for Offer, times out and picks an offer and condition at random. Instead should be able to select from the choices…20 votes -
Marvel Achievement Cards not showing in collection
As the title says, none of the 4x cards from the Marvel Achievements are showing in my collection.
21 votes -
Jump in event failure
I am trying to play the Marvel Jump In event and it let me go in and pick the 2 halves of the deck and then kicked me out to the home screen. Every time I try and go back to the event it is just stuck as seen in the screen shot attached. It also doesn't let me change picks or drop the event. It is just stuck. Please help.
28 votes -
companion
Companion mechanic doesn't work in Comp Brawl - companion card doesn't appear in command zone as intended despite being present and legal in deckbuilder
26 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again lat
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later
26 votes -
Jump-In Marvel
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.
30 votes -
Product suggestion
Thank you for the Historic Pauper Metagame Challenge, it made me install MTG Arena again, and enjoy playing some Magic! Because of that my suggestion is simple, bring Historic Pauper as its own constructed ranked format, do it the same way as you did ranked brawl or even quicker.
Thank you!
27 votes -
Frostcliff siege Bug
Frostcliff Siege is currently not allowing you to make a choice. I used multiple arts and reset my app but there seems to be a bug not allowing you to select an option. It gets stuck on this screen until the timer runs out.
20 votes -
Error with June season rewards
I got hit by the rank reset bug at the beginning of the june season. Today I got a message in arena that I would get the full mythic rewards because of this. I clicked the claim button. 10 generic packs appeared (they were blue with a white arena logo but no set branding) and when I went to the packs tab of arena I clicked open 10 and a blank dialog box with one button labeled "OK" appeared. I clicked on OK and then I have no packs.
I am hoping that you can resend those rewards. It was frustrating enough to get hit with the rank reset, then have to climb back up in rank, and not even get the qualifying points for the high rank in June. Now the packs that were promised are not actually there. This is a crazy bug to have and I would have hoped that the fix was not also bugged.
I got hit by the rank reset bug at the beginning of the june season. Today I got a message in arena that I would get the full mythic rewards because of this. I clicked the claim button. 10 generic packs appeared (they were blue with a white arena logo but no set branding) and when I went to the packs tab of arena I clicked open 10 and a blank dialog box with one button labeled "OK" appeared. I clicked on OK and then I have no packs.
I am hoping that you can resend those rewards. It was…
25 votes -
Jump into Marvel Super Heroes event stops after two wins
Just here to report a day one event bug:
After two wins, the "Jump into Marvel Super Heroes" event is only allowing new buy-in, not continued play, even though the event description states "Keep playing until you reach 3 match losses". See screenshot.
24 votes
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