MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3989 results found
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Planar Genesis not working as intended
I cast Planar Genesis to search for my land for turn, and found Tree of Tales. Clicked to not put the land tapped onto the battlefield and instead put that card into my hand as Planar Genesis is a MAY ability. Then, when I played Planar Genesis, it entered tapped.
1 vote -
Cleanup Step Bug
I was playing MTG Arena on the ladder in Best of Three matches on PC. Towards the end of the game I experienced a bug during the cleanup step. I went to end my turn with too many cards in hand. Discarded two cards to get my hand size to 7. The discards triggered my Monument to Endurance and the modes chosen were Draw a card and create a treasure token. Once resolved I had to discard down to hand size again, discarding one card this time and once I passed my turn I noticed that my Monument to Endurance didn't reset it's modes. All the modes were whited out showing that there were no triggers available during my opponents turn.
I think the bug was experienced due to the cleanup step shenanigans with the monument. I have triggered my monument during the cleanup step before by discarding down to handsize however I have never chosen the mode Draw a card before today. I'm almost positive that is what went wrong here. Screenshots supporting my claim have been submitted in the comment section.
I was playing MTG Arena on the ladder in Best of Three matches on PC. Towards the end of the game I experienced a bug during the cleanup step. I went to end my turn with too many cards in hand. Discarded two cards to get my hand size to 7. The discards triggered my Monument to Endurance and the modes chosen were Draw a card and create a treasure token. Once resolved I had to discard down to hand size again, discarding one card this time and once I passed my turn I noticed that my Monument to Endurance…
1 vote -
Premodern in Arena
I wanted to ask if you have any plans to add the Premodern format to the Arena platform in the future. It would be fantastic if you did! The format is constantly growing worldwide; it's the true Magic that many of us love, and we would be thrilled to be able to play it on Arena! Thank you very much!
4 votes -
Cannot purchase rare wildcards
For a month now I have been unable to purchase rare wildcards. It says "you already purchased this item" and after you exit out, duplicate transaction
6 votes -
Constant Disconnection
The game has been disconnecting constantly again. Please help to fix this bug/problem as the gameplay experience is being affected severely.
5 votes -
I CALL ******** ONCE AGAIN
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR FRAUDULENT PRACTICES IN RELATIONSHIP TO THE CONSUMER MARKET.
40 CARDS 17 LANDS PAID EVENT
I QUIT WHEN I DREW MY 15TH LAND CARD MIND I CASTED "ADD 2 TAPPED" SPECIFICALLY TO DRAIN THE MANA DOWN 👇 TO THREE LEFTGUESS WHAT THE NEXT CARD IS I DRAW "MANA"
I SEE A PATTERN YOUR ALGORITHM IS ANYTHING OTHER THAN RANDOM AS IT SHOULD BE CONSIDERING YOU CHARGE MONEY TO PARTICIPATE IN EVENTS.
THERE IS NO SUCH THING AS AN ARENA CHAMPION 🏆 TILL YOU LEAVE THE GAME TO THE PLAYERS AND STOP STEALING FROM EVERYONE.
YOUR A BUNCH IF JACKLES AND HACKS YOU SHOULD ALL BE IN JAIL FOR…
4 votes -
South Wind Avatar Bug
I am furious. I have encountered SO many problems with TMNT drafts I'm sick of it.
Now I lost because of a bug. South Wind Avatar did not gain me life when other creatures died and I lost a game.
3 votes -
ZOMBIFY
Zombify didn't trigger Repartee on Melancholic Poet
2 votes -
Collection screen won't hide collected card when selected
When unchecking the "collected" option when trying to craft cards, the collected cards are not hidden, and the "collected" box has turned itself back on
1 vote -
Unable to cast a Snuff out
Mac
I have a snuff out in hand, and somehow I can't cast it.
I have a Watery Grave in play but I can't cast it with alter cat.
Even when I have 4 mana, I can't hard cast it.
Log was attached1 vote -
Asset Error Detected
Of course, as per usual(what else would anybody expect from WoTC and Hasbro?), the new update screwed things up and made the app unusable. Every time I open or restart the app I get hit with a loop of "ASSET ERROR DETECTED, Arena will relaunch to verify asset contents." leading to the app restarting and then hitting me with the exact same message. How incompetent do y'all have to be, or how little does WoTC/Hasbro have to care, for y'all to ***** things up with basically every single update for a freaking card game app? This is just plain pathetic.
4 votes -
BRAWL MATCHMAKING IS GARBAGE
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending a dime on this client until something is done to address this absolute ******** matchmaking.
Maybe have some kind of matchmaking for brawl. I have 29 basics in my deck and my opponents have off color fetches, optimized mana bases with 2 mana accelerants, Akroma's will, I got EMRAKUL THE AEONS TORN'd on like turn 7. Played 4 games and got absolutely stomped in all of them. My oponents have actual interaction like path to exile and I have abrade because it came in starter decks. My deck is legit worse than most precons because I had to pick from what I had lying around from zendikar rising standard. This isn't fun. I'm not spending…
3 votes -
EOE packs at L4 of the Mastery pass rather than Lorwyn packs
I have the Mastery pass, and level four gave me three EOE packs rather than three Lorwyn packs.
6 votes -
Sparky for Brawl
PLEASE give us a Sparky we can practice our brawl decks with, is already brawl precons in the system let sparky play those.
4 votes -
trigger delay when timer active... and when inactive faster triggers
when i have a stack of triggers resolving they resolve faster when the timer is not running (i.e.. before/after timeout ).
It's infuriating to watch my 4 timers run out after I cast a single raise the past to get back 12 or 13 creatures then watch as those triggers resolve 2x faster with out the timer running down. Also getting basically a GRV (forced timeout) after what is for all purposes properly playing the game is dumb. alot of users are having this timer issue I hope to see it resolved soon!!!4 votes -
Putrid pals/sally pride bugge
Putrid pals entered as a 5/5 a was equipped with novel nunchuku making it a 6/6 trample. I blocked with 3x 2/2 sally pride tokens and my life total went from 6 to 0. Game over
2 votes -
Bug in selecting blockers
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker phase) and damage got through and another turn he could attack with it where it had a on attack trigger.-
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
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Enter the actual results you’re experiencingSee 1
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Enter the expected results of the featureThat if you have instant speed spells that can get you blockers that you go to the select blocker phase
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Add any relevant screenshots/videosN/A
If you found a workaround, please add workaround steps.
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker…4 votes -
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Missing card from Pizza Bundle
I purchased the Pizza Bundle but did not get a Dark Ritual.
2 votes -
Tazri, Beacon of Hope Softlock
- Activating Tazri, Beacon of Hope's Activated Ability
- PC
- The game tries to present five color options when there should only be four. In addition, it asks you to surveil (this is not what the ability does).
- It should allow you to look at cards from the top of your library.
3 votes -
Sokka's Haiku bug in Omniscience Draft
I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.
5 votes
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