MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3463 results found
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trigger delay when timer active... and when inactive faster triggers
when i have a stack of triggers resolving they resolve faster when the timer is not running (i.e.. before/after timeout ).
It's infuriating to watch my 4 timers run out after I cast a single raise the past to get back 12 or 13 creatures then watch as those triggers resolve 2x faster with out the timer running down. Also getting basically a GRV (forced timeout) after what is for all purposes properly playing the game is dumb. alot of users are having this timer issue I hope to see it resolved soon!!!5 votes -
The cards were placed in the wrong places
I was using the phone app. In a draft my lands were placed on my opponent's side, my opponent's pet was in the middle, and both of our creature cards were stacked in the middle
2 votes -
decks with 200 cards
i feel like the game smoothing is unstable when playing against players using over 60 cards. the amount of land and the balance of the decks tend to force feed the opposing player lands or non land cards based on the opponent having so many land or so many creatures/noncreatures when they are using a lot of cards. i feel like there should be a way to limit the amount of cards players can play or change the way that the game smoothing works when there are people playing too many cards. game smoothing also makes these decks playable when under normal circumstances a 200 card deck is way more likely to get land screwed, nonland card screwed.
i feel like the game smoothing is unstable when playing against players using over 60 cards. the amount of land and the balance of the decks tend to force feed the opposing player lands or non land cards based on the opponent having so many land or so many creatures/noncreatures when they are using a lot of cards. i feel like there should be a way to limit the amount of cards players can play or change the way that the game smoothing works when there are people playing too many cards. game smoothing also makes these decks playable when…
1 vote -
starting hand with mana of the same color
Extremely often my starting hand in limited has only 2 lands of the same color, even after 2 mulligans, despite the 40 card deck having 40 lands equally divided between 2 colors. The algorithm that picks the land in a starting hand seems rigged.
5 votes -
enduring tenacity and bloodthirsty conqueror
enduring tenacity and bloodthirsty conqueror combo not working when theres a large trigger stack
3 votes -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
5 votes -
Too many timeouts in Standard 1 of 1
In games, there are too many timeouts. Some players don’t play a single card, and the active player has to wait several minutes for the game to end so they can win.
It’s also often the case that sore losers just let the rope run out when they no longer feel like playing.
The timers themselves are certainly useful when you need a bit more time to think or you have connection problems during a best-of-three game. But they shouldn’t be used to punish other players.
That’s why I suggest reducing the number of available timers and/or their duration in best-of-one games.
In games, there are too many timeouts. Some players don’t play a single card, and the active player has to wait several minutes for the game to end so they can win.
It’s also often the case that sore losers just let the rope run out when they no longer feel like playing.
The timers themselves are certainly useful when you need a bit more time to think or you have connection problems during a best-of-three game. But they shouldn’t be used to punish other players.
That’s why I suggest reducing the number of available timers and/or their duration in…
4 votes -
Lifelink failure, win combo broken.
- Marauding Blight Priest with Basilisk Collar equipped. Any life gain triggers it's damage ability. Lifelink does not specify combat damage so her damage ability should gain me one life. Which should in turn trigger her damage ability, and her lifelink should give me one life.
- Playing on Android
- I gain life, her ability triggers once, then stops.
- The two abilities should keep repeating until opponent has no life left. The same way it does when Bloodthirsty Conqueror is in play. It should result in a win unless opponent can interrupt the process
- Sorry, no video.
3 votes -
stop inflation
it is being covered in media the drop in arena players due to mtg keeping on increasing costs. Ie latest daily challenge - cast 40!!!! Forty!!! creatures for 750 gold. I remember when it was 20. then 30 is a pain. Forty!!!
you are doing inflation / grind cost things like this on many aspects of arena now. Stop it before player frustration and drop outs reaches level where more frequent delays and fails to get a match occur and then the whole thing declines rapidly.
feed this back to the knucklehead mouthbreather execs that think they know all but those types are responsible for driving how many good companies to bankruptcy?
it is being covered in media the drop in arena players due to mtg keeping on increasing costs. Ie latest daily challenge - cast 40!!!! Forty!!! creatures for 750 gold. I remember when it was 20. then 30 is a pain. Forty!!!
you are doing inflation / grind cost things like this on many aspects of arena now. Stop it before player frustration and drop outs reaches level where more frequent delays and fails to get a match occur and then the whole thing declines rapidly.
feed this back to the knucklehead mouthbreather execs that think they know all but…
2 votes -
BUG - Rat King disappear ability not triggering
When playing Rat King in Arena (standard or standard ranked) on mobile, the disappear ability is not spawning 1/1 creatures or adding +1/+1 to Rat King when other permanents I control leave the battlefield. For example, when I play Airbender Ascension and use it to exile a creature and return it to the battlefield, it does not trigger Rat King’s disappear ability.
3 votes -
repeat matches
i keep getting matched against the same player
3 votes -
Wonderweave Aerialist card: No "flying" symbol
Wonderweave Aerialist does not have a "flying" symbol (wing) on the left bottom card during matches while the "ward" symbol is shown. (see screenshot).
1 vote -
Draft deck land problem
So, I have had this particular thing happen on four occasions this draft season. It has been with three different draft decks so far.
I generall have a 50/50 lands distribution with 17 lands in my two-colored 40 deck drafts. But recently there have been several times I open a hand with two lands in a specific color, and never draw any other kind lands for that deck until turn 6 or so. And by that time, I am so far behind that I've already lost.Now, this happening once or twice is just bad RNG, but not four times. This is a programming feature and thus, a bug.
So, I have had this particular thing happen on four occasions this draft season. It has been with three different draft decks so far.
I generall have a 50/50 lands distribution with 17 lands in my two-colored 40 deck drafts. But recently there have been several times I open a hand with two lands in a specific color, and never draw any other kind lands for that deck until turn 6 or so. And by that time, I am so far behind that I've already lost.Now, this happening once or twice is just bad RNG, but not four times.…
3 votes -
Sidebord
Sideboarding Bo3 is not working anymore :(
Bug :( since yesterday
Pls help fix
3 votes -
Lottery type draws
Playing Arena. I have 29 lands out of 74 cards in my deck. I had 10 lands out of my first 13 draws which includes a land scry. Only 3 playable cards! I've used AI to do the math. That's 1 in a 530 chance or 0.19% chance! That's impossible with how many times I've seen this happen. It's disgusting how you manipulate the algorithm in code to make players want to question their own deck!
3 votes -
Doppelgang multiple targets, stack fails to resolve
Play doppelgang
Target opponents 5 apparent hare
You get the Hares and the tokens
Pass turn
Play Doppelgang again
Target the 30 hares
Spell fizzles, You get nothing1 vote -
Fix Matchmaking
Please fix matchmaking in limited events. I literally as a Platinum 4 just played a Diamond player into a mythic top 92% in a limited event. This is a blatant mismatch that cost me an event. The rank up into diamond i could let slide but there is no reason i should be matchmaking against mythics at Plat 4
3 votes -
Not able to edit deck and sideboard UI unresponsive in Bo3 matches
I am unable to edit my decks on desktop (windows). I get a persistent "waiting for server" that never resolves. I verified and do have functionality on mobile devices. I have tried with multiple decks, force restarted the application(to include steam), restarted the PC and still have the same issue. I am only able to functionally edit decks on mobile.
In addition to this I am unable to functionally interact with the sideboard functionality in the best of 3 standard. It will eventually timeout and allow for the next game/match but no button clicks or settings have been able to remedy this lack of sideboarding functionality and UI interaction. Again this is limited to PC(windows)
I am unable to edit my decks on desktop (windows). I get a persistent "waiting for server" that never resolves. I verified and do have functionality on mobile devices. I have tried with multiple decks, force restarted the application(to include steam), restarted the PC and still have the same issue. I am only able to functionally edit decks on mobile.
In addition to this I am unable to functionally interact with the sideboard functionality in the best of 3 standard. It will eventually timeout and allow for the next game/match but no button clicks or settings have been able to…
2 votes -
Stack is broken
I have been playing magic since Revised Edition and the rule has ALWAYS been that a countered spell has not been cast. And yet in Arena, effects that trigger off of a spell being cast are going on the stack even when the spell that triggered them has been countered. For example, if an opponent has Primal Bounty on the field and casts a creature, if I counter that creature then my opponent is still getting the free 3/3 Beast Token, even though no spell was cast. Triggered effects need to be removed from the stack when the source spell is countered.
I have been playing magic since Revised Edition and the rule has ALWAYS been that a countered spell has not been cast. And yet in Arena, effects that trigger off of a spell being cast are going on the stack even when the spell that triggered them has been countered. For example, if an opponent has Primal Bounty on the field and casts a creature, if I counter that creature then my opponent is still getting the free 3/3 Beast Token, even though no spell was cast. Triggered effects need to be removed from the stack when the source spell…
2 votes -
Tutorial Faerie never stops talking
I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.
“What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.
While not game breaking, this is incredibly obnoxious and I would like to turn her off! If I go to even the shop, deck building, whatever… back to home screen to play and “What an adventure! You're well on your way to…”
Please shut her up! Especially after a loss it makes me want to quit. "What an adventure!" indeed.
I did all the tutorials a couple of years ago, completing anything the Faerie needs to talk to me about. I've since reinstalled on another device. Ever since, every single time I am on the main page, it goes through a tutorial animation.
“What an adventure! You're well on your way to becoming a great planeswalker.” Etc etc up to the point where it's telling me what daily quests are. It tells me to go “here” to play my next match, but it's hovering over buttons that are not there anymore.
While not game breaking, this is incredibly obnoxious…
4 votes
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