MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9150 results found
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Icetiller - Seeing lands
When playing Arena on your phone it would be good if you could toggle seeing playable land cards from your graveyard. Sometimes when there are too many lands in the GY you cant cast spells from your hand as you physicallg cant access them.
1 vote -
Fix your game, PLEASE!
Dear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to make me regret having ever given you money. As a long time customer of yours, I'd love to have an actual conversation with a real person, but knowing how you typically handle these things, a bot will auto-respond and close my ticket/discussion before any set of real eyes ever evaluates the response; something else your website has done when reporting behavior and bugs.Hoping you do the right thing,
One of your fanbaseDear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to…1 vote -
my opponent targeted a creature of mine wich had hexproof
my opponent targeted a creature of mine wich had hexproof
2 votes -
Cheaters
Game crashed in mythic after I cast the winning play an no matter how fast I try to reconnect after the BS freeze the game will not relog until I time out even though it's less then a minute or the time it takes when a salty opponent who is roping.
3 votes -
Marang River Regent crashes Android
In a single game, my opponent cast Marang River Regent twice; both times, my client froze after starting to bounce two permanents, and crashed. "Fortunately" I was able to open the app again and get back to losing the game, but both times took about 30 seconds between them casting the Regent and me being able to take any actions in the game; I really hope they didn't think I was tilt-quitting or something!
2 votes -
shuffler
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand smoothing is causing some questionable results ( I have over 200 hours of video that shows after 2 consecutive wins I get mana screwed. Even with a deck that is 70% land, ). Third because of the way hand smoothing works ( giving an exploit to mono decks and making deck crafting near impossible because of the mana flood/***** happening back to back , it could be argued that you broke the contract of your terms of service and they dont apply anymore.
when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…
14 votes -
Download bug
Found a bug where downloading the latest update for mtg arena will cause a kick before it finishes the download, making the game completely inaccessible.
18 votes -
When starting game, app freezes
When I start a game, the app freezes. I see my opponent, but I don't even get as far as seeing my cards. This is happening since the last update 9 july. I am playing on my OnePlus12 with the lastest updates.
2 votes -
Connectivity
Hi,
During a Final Fantasy quick draft, massive lag happened which didn't allow me to play any spells or make land drops. Time ran out until I had to pass the turn several times. I tried to quit and reconnect, but I was still stuck on 2 lands while my oponnent had 5, which means that at least 3 turns had passed without me being able to take any actions.
As you can see in the pictures, once I was able to take game actions it took a while until they resolve.
I have also attached a screenshot of an internet speed test, to prove it is not my connection's fault.
Thanks in advance.Hi,
During a Final Fantasy quick draft, massive lag happened which didn't allow me to play any spells or make land drops. Time ran out until I had to pass the turn several times. I tried to quit and reconnect, but I was still stuck on 2 lands while my oponnent had 5, which means that at least 3 turns had passed without me being able to take any actions.
As you can see in the pictures, once I was able to take game actions it took a while until they resolve.
I have also attached a screenshot of an…2 votes -
初期画面から暗転して動かない
Android(Galaxy21S)でプレイしています。
今朝アップデートしてから初期画面が真っ暗になりそこからプレイできません。2 votes -
Visual Bug (instant stuck on screen)
An instant that an opponent played got stuck on screen for multiple rounds. It didn't go away even after other cards were played and resolved. It didn't affect gameplay in any way.
2 votes -
Product Suggestion
My decks with hare apperant, persistent partitioners, and rat colony are invalid because they have to many copies of one card where the cards say they can have any number of cards in a deck.
I took out a card checked if it was valid and put it back in and took out a different card and did this for every card in the deck and the only thing that “fixed” it was taking out all but one of my hare apparents even tho they say I can have any number of them in the deck.
2 votes -
Companion inaccessibility
Using IOS from Mobile devise, when attempting to access the Companion screen from profile, it reverts back to profile screen and access to companion list is impossible. Same is true when I try to access companion page via individual decks, so absolute denial of companion list or ability to change companions.
11 votes -
Imprisoned in the Moon on Kaito
Imprisoned in the Moon played on Kaito, Bane of Nightmares appeared to remove Kaito's abilities, but on the next turn Kaito turned back into a creature.
10 votes -
black screen
Will see loading screen on start up, but afterwards, will see black screen.
Mac os Sonoma 14.5
13 votes -
Pauper format
I open the suggestion few years ago about adding Pauper format into Arena. They game has already many many sets, explorer legal and historic as well with tons and tons of pauper cards. Please.... Add the format into the game along with more common Wildcards. Thank you
4 votes -
Opponents Infinite Loop Causes You to Rope
Opponent had over 250 Extravagant Replications in play and while they were creating over 200+ tokens, I ended up losing due to my timeouts being used during the opponents turn. This happened during a ranked match. How does an opponent making selections cause my timeouts to be used up?
6 votes -
Infinite Loop with Omniscience, Invasion of Arcavios
I just played a match where my opponent had Omniscience on the field, and they played Invasion of Arcavios, tutored Season of Weaving, bounced the Invasion to their hand, cast Invasion again, and proceeded to repeat the loop. The opponent was not taking actions to win the game, and there was no timer penalty on their behalf to show they were taking too long. I left the game to report the issue, and I ended up losing that game. I don't think this is fair for myself or others to suffer while the opponent abuses this without a time penalty. Please help fix this issue. Thank you!
I just played a match where my opponent had Omniscience on the field, and they played Invasion of Arcavios, tutored Season of Weaving, bounced the Invasion to their hand, cast Invasion again, and proceeded to repeat the loop. The opponent was not taking actions to win the game, and there was no timer penalty on their behalf to show they were taking too long. I left the game to report the issue, and I ended up losing that game. I don't think this is fair for myself or others to suffer while the opponent abuses this without a time penalty.…
7 votes -
Option to get priority at normal stops even if I don't have a game action when I have mana
Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).
This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.
Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.
My proposed solution is an option to treat mana abilities the same way other activated abilities are treated. If I have mana and an opponent plays a spell, it should pause so they don't get a guarantee that I have no instants in hand.
This is extremely important when we are playing in arena opens where $500-$1000 can be riding on each game action of an important match.
Currently, the game checks whether or not you have an instant or an activated ability and skips your priority at the normal stop points (opponent playing a spell, new main phase, etc.).
This means that the opponent can easily tell whether or not you have an instant in hand and can even tell what instant it is based on how much mana you have and when the stops occur.
Full control is not a solution because adds a massive number of priority steps that don't normally occur even if you have instant speed abilities.
My proposed solution is an option…
2 votes -
game crashing mid match
Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.
3 votes
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