Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


  • or

947 results found

  1. Crashing when entering matches.

    I am playing on Android, and in some matches, just as the game is about to start, as in move from the finding match screen to displaying the avatars of the players, the screen freezes, the audio stutters and then freezes, and finally the game crashes. Attempting to reopen the client has the same result. It is important to note that this does not happen on all matches, but when entering a match causes the client to crash, every time I reload the client and it attempts to rejoin that match it will crash again. This happened in a match…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Lion's Eye Diamond bug

    Playing the new powered cube. Have resolved Yawgmoth's Will this turn, LED on the battlefield, storm count 5 and Brain Freeze in the graveyard. Have just cast Brain Freeze from hand, and the last copy on the stack resolves. I am completely tapped out. They have 11 cards in deck so, presuming they do not have something that shuffles, I win this turn by cracking LED for blue mana and casting Brain Freeze from my graveyard.

    Instead the turn immediately passes to my opponent, they play a haste creature and kill me.

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Sparky Observations and Suggestions

    This report contains observations regarding the Sparky bot. I have lost no coins or anything, nor am I bothered by having lost any games because of these observations.

    1. When Affectionate Indrik enters, it immediately battles most powerful creature, when battling another creature would ensure Indrik's survival and actually remove an opponent's creature. Also, it always fights, even when there's nothing to gain from it, resulting in the loss of Indrik but no loss of opponent's creature.
    2. Sparky used a 0/5 wall to block a 3/3 creature instead of 1/3 toxic insect, resulting in the loss of the game that turn.…
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Network error

    Network error during EOE draft multiple times.
    Being kicked out of the draft before the draft is completed.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Sideboarding completely skipped after game 1

    Sideboarding was completely skipped after game one.

    We went directly to game 2. I've never seen that happen before. Judging by our respective initial play delays starting game 2, I suspect both of us also experienced the same bug.

    Both games, otherwise, played normally.

    Log file attached. No screenshots as, sadly, there's nothing to screen-shot with this behavior.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. elixir and timing rules

    Just curious as to why I can't use elixir during my upkeep before draw phase, if elixir is untapped and I have the available mana why was I not given the option to use elixir after my opponent milled my library . It does not say only use as a sorcery . You guys really need to seriously look into the fundamentals of your game. I haven't been playing very long but I have found several cards or issues that go against the basic foundations of the game.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Fix The Arena

    How about fixing the matchmaking and shuffler on that arena game? It still is complete garbage - since fnig BETA

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Gems without full collection

    I bought 45 packs and opened 48 packs from Through the Omenpaths. I received a single gem even though my set is not complete.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Store  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Tutorial match 4. When you cast your instant spell you dont recieve token creatures and cant block

    Let a block with all feature might help. Can't complete tutorial. Playing on Android newest version too. When you cast instant spell in match 4 around turn 6 or seven you have to cast an instant spell. Your supposed to 3 1/1 spirit token creatures but you cast the spell and you don't get token creatures. Your tapped but prompted to block. The whole reason for casting the instant as prompted is to create blockers. Please fix I really wanted to play mtg but I can't even get through the tutorial without issues.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Blink effect makes opponent freeze

    While playing against y'shiola rhul in limited, the opponent chose to blink Jill, Shiva's Dominant during both end steps. This is during final fantasy premier draft.

    Somehow, all of my 3 timeouts were gone and the game was only responsive visually (like cards moved when dragged), but nothing got played and I was never even given the chance to play cards. It essentially froze me after this blink effect happened for a few turns in a row. This caused me to lose the match. Please fix the bug.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Fix your game, PLEASE!

    Dear MTG Arena,
    Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. quest timer

    the 1/15 quests for 250xp per 1/15 match completion has a reset timer normally it resets 24 hours now suddenly the timer is set for 148hours! REALLY! 148 HOURS! this is absurd. Now I won't be able to finish my mastery I spend $20 on to unlock for the new set season.
    it was 24 hours now it's saying 148 hours give me break wizards! you're whole algorithm and shuffler is broken enough now the timers are broken...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Green Achievements in Starter Deck Duel

    Hi! I've been using the UG deck in starter deck duel to get some of the achievements. I was able to make progress toward (and complete) "Fighting and Biting" just fine. However, in my most recent game, I was able to get a Deepfathom Echo up to 33 +1/+1 counters thanks to Bristly Bill and a patient opponent. I swung with the deepfathom echo, then conceded the game. To my surprise, I did not get the achievement for "Count the Counters" or "No, Bigger Than That" despite meeting both of those requirements. I am on a PC running Arena through…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Incorrect rules interraction - Mosborn Hydra + Blanchwood Armor

    Hi,
    When using Mosborn Hydra (landfall double +1 on this creature) with Blanchwood Armor (Equiped creature get x +1 where X is the amount of forest you control) the two don't synergize:
    When doubling the +1 on the hydra it does not take the +1 given by the armor.

    In this case, all +1 should be doubled but the initial +1 can be removed when the armor is detroyed.

    Sorry if I missed a rule, I'm not a referee.

    Thank you for your time,
    The game is great :)
    - Antoine.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Draft Refund Request – Server Crash

    Hello,

    I was playing a Draft event on MTG Arena today around 11:30 AM Paris time. Everything was going well until the servers suddenly crashed, and I was unable to reconnect for a while.

    When I finally managed to log back into the client, I saw that I had been given a loss, which broke my winning streak. This defeat was not due to my play but to the server crash.

    I kindly ask if you could refund my Draft entry as compensation for this inconvenience.

    Thank you for your help,

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Complete three EOE quick draft matches not working

    I completed a quick draft today of the EoE quick draft, going more than 3 matches yet none of the games counted towards the achievement. Seems like a bug.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Yuna - Currently bypasses Ward/Hexproof when putting an enchantment into play

    Yuna, Hope of Spira puts an enchantment into play at End Step and targets my Kiora with Ward 3 and then again targets my Koma with Ward 4 the next turn, does not pay the ward cost for either, and still neutralizes my creatures.. this appears to be a bug, given rule 702.21a clearly stating the ability should be countered.. I had a Koma Coil as a viable target, but my opponent was able to bypass the Ward. This should be fixed.

    Thank you for your time and consideration.

    Respectfully,

    Adam
    ajmcm7@gmail.com
    5737035974

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. lifelink not giving life after dealing damage

    I dealt damage for a couple turns with Adelbert Steiner and his lifelink gave me life as expected. Then one turn afterwards, I attacked and no life was given. There weren't any cards in play that would have negated lifelink. Screenshot shows the board with all cards that were in play when lifelink didn't grant life (screenshot was taken the turn after mine after losing the game).

    I would expect Steiner's lifeline to grant 5 life in this case after damage was dealt.

    MTGA version: 2025.52.40.3615.1192642

    MacOS 14.7.1

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. YOUR SHUFFLE IS TRASH

    I play a top 500 mythic account and draw this second game for my first 2 hands. I had to mulligan to five!!! This should not happen!! Do you favor these players??? This isn't acceptable. I'm sure they had perfect hands both games.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Unfair game breaking combo

    This combo is game breaking and completely ruins the game. Ban the cards for use. It's a ridiculously easy exploit and I would hope this is not what the game has turned into.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base