MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
9131 results found
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Formatting Issues
I started to use the app recently and I have encountered a bug on my iPhone and iPad. The bug is related to formatting and presentation within the game. The cards sometimes do not get flipped over, they sometimes overlap on text, and more recently the begining of the game I could only see 2 out of the 7 cards for pregame review. This is the step whenever we can drop cards and pick new from the deck.
Outside of that I haven't had other issues but I only played a few games. This has occured 4x.
1 vote -
Fix the tutorial bugs
Fix the tutorial bugs, this is turning away new customers in droves and you are missing out on lots of juicy revenue. Just a suggestion.
1 vote -
Fix the tutorial bugs
Fix the tutorial bugs, this is turning away new customers in droves and you are missing out lots of on juicy revenue. Just a suggestion.
1 vote -
Casting Multani, Yavimaya's Avatar causes app crash
App crashes when I cast Multani, Yavimaya's Avatar. This issue has reproduced multiple times. Using android app on Samsung Galaxy S10.
Lands in play at the time of issue are, forests and swamps using LOTR art, Woodland Chasms, and Darkbore Pathways. Other cards in play were vorpal sword, shambling ghastly, skullport merchant, scute swarm with multiple token copies, and Toski, bearer of secrets (vorpal sword equipped). When Multani was cast, app freezes and crashes immediately. When reloading app, it attempts to rejoin match in progress, but crashes as soon as connection to match is made. I cannot reopen the app until active match has timed out.
App crashes when I cast Multani, Yavimaya's Avatar. This issue has reproduced multiple times. Using android app on Samsung Galaxy S10.
Lands in play at the time of issue are, forests and swamps using LOTR art, Woodland Chasms, and Darkbore Pathways. Other cards in play were vorpal sword, shambling ghastly, skullport merchant, scute swarm with multiple token copies, and Toski, bearer of secrets (vorpal sword equipped). When Multani was cast, app freezes and crashes immediately. When reloading app, it attempts to rejoin match in progress, but crashes as soon as connection to match is made. I cannot reopen the app…
1 vote -
Make Winota legal in Brawl
Can we have original (pre-nerf) Winota back for Brawl?
It’s not too OP in that format, but so much fun.
Or Timeless Brawl?!1 vote -
Silverback Elder with Montrous Vortex/Discover
Having Silverback Elder on the board.
It doesn’t recognise the creature entries off the Discover trigger of Monstrous Vortex.
Those creatures have been cast, albeit for free.
Might be a global Discover/free entry issue for Silverback? I’ve only played it with Monstrous Vortex/Discover.1 vote -
Import Deck bug
I imported a Brawl deck and this happened. All the cards in the deck are stacked on top of each other! If you click on the top one, it goes away and you see the next one.
1 vote -
please remove the "leather bustier person" in the slideshow
Can we please not have "leather bustier person" (see attached) staring at us before and after every game?!
Its not in the best of taste and the character and motif have absolutely zero branding tie-ins with the @playmtgarena YouTube channel.
1 vote -
Hand minimizes too much during gameplay
When I’m trying to play my hand minimizes when I don’t want it to. If I have few cards in hand there’s not enough room on the cards to touch and maximize. I spend more time trying to look at my own cards than I do paying attention to the game. I start timing out before I am able to even look at my cards. Stop making my hand disappear/minimize!! I am playing on an iPad
1 vote -
Please confirm my inquiry.
I have not received a response to my previous inquiry. Please check.
id:#4698784
Hello.
Around 1:00 AM on September 6, 2025 (Japan Time), I played Arena Direct (Shield) “Eternal Terminus.” Despite my opponent surrendering in the second match, I was marked as defeated, resulting in two losses.
The situation is as follows. Could you please confirm?
■Pre-match status (after losing the first match)
Wins: 0
Losses: 1
■Post-match statusWins: 1
Losses: 2 (resulting in a drop due to reaching 2 losses)After the match, both the win and loss counts increased, suggesting a bug.
The attached image shows the screen after the second match ended and I was dropped.
Translated with DeepL.com (free version)
I have not received a response to my previous inquiry. Please check.
id:#4698784
Hello.
Around 1:00 AM on September 6, 2025 (Japan Time), I played Arena Direct (Shield) “Eternal Terminus.” Despite my opponent surrendering in the second match, I was marked as defeated, resulting in two losses.
The situation is as follows. Could you please confirm?
■Pre-match status (after losing the first match)
Wins: 0
Losses: 1
■Post-match statusWins: 1
Losses: 2 (resulting in a drop due to reaching 2 losses)After the match, both the win and loss counts increased, suggesting a bug.
The attached image shows…
1 vote -
Matches in history are not counting
I have 251 games in history mode, I played several games today but the counter doesn't go beyond that number, I can't complete the achievement because progress is being blocked
My platform is PC3 votes -
Store not working properly
Store not working since 4days days (mac,pc) when i'm trying to pay or add payment method with paypal the site is not responding
16 votes -
Can't block
Durante alcune partite tramite l'app quando il mio avversario dichiara un attacco e mi da la possibilità di selezionare i bloccanti, posso selezionare la creatura ma non riesco a selezionare la creatura da bloccare, invece la fila delle creature slitta compreso la creatura avatar e si sposta lateralmente (a destra o sinistra)
2 votes -
Window switch to windowed from fullscreen. Hundrets of Bug Reports on this site but no solution.
Window switch to windowed mode, out of fullscreen mode. Since the latest patch. When do you fix that, its annoying as ****.
9 votes -
Game loading bug/issue
I have had several games in the last hour where I load up a new game and it immediately puts up the loading server screen as soon as it shows my hand, then it closes out back to the home screen and counts a game loss. I'm playing on mobile, but I've always played mobile and my connection to the Internet is perfectly fine.
4 votes -
4 votes
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harmonize
I could not use Harmonize on the card Wild Rise. I had enough creatures to reduce the card and it would not let me continue. I caused me to lose a Draft match and I didn't get my earnings!
4 votes -
keyword soup
The "Keyword Soup" achievement is bugged. I have achieved this event, not against the computer or a direct match and the achievement does not unlock. Please see screenshots. I am playing on iOS.
5 votes -
sideboarding problem
During a BO3 match, I was unable to properly sideboard. I could click cards to remove them, but then couldn't add cards from my sideboard to replace them. I was left with a 39 card deck, which I couldn't submit, so the timer ran out and submitted my original deck. I tried this on PC and IOS during the sideboarding period and both platforms had the same issue.
21 votes -
i cant play the game. cards keep getting frozen on the screen and no actions can be taken.
please fix the game. i would like to be able to play.
1 vote
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