MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4128 results found
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the card wish is bugged. it will not let me play a card from exile
the card ´wish´ is bugged. it will not let me pick a card from my sideboard
3 votes -
I p
Purchased the Leonardo sleeves from the Mastery pass, but haven't received them nor are they showing up in my sleeve list as usable.
2 votes -
Text not displaying correctly
Unusable text and numbers on android app
3 votes -
Text not displaying correctly
Unusable text and numbers on android app
3 votes -
win wasnt recorded
Win wasn't recorded - I won and neither a win nor a loss was recorded.
56 votes -
Unable to purchase wildcards
I'm unable to purchase wildcards. I keep getting a duplicate transaction message trying to purchase 4 rate wildcards.
5 votes -
Preacher of the schism attack bug
When attacking, preacher of the schism did not trigger. No counter effects such as Tishana's Tidebinder were on board, and the creature was not put into play tapped and attacking by an effect such as Ninjutsu. Unfortunately do not have steps to reproduce, or other items on board.
PC / Steam
2 votes -
Wizards of the Coast, a criminal organization
WOC is a criminal group.
They continue to create cards to destroy the interests of shareholders.Maro is a misogynist.
Should someone who discriminates against women still be allowed to design MTG?3 votes -
Performance Issue / Memory Leak when entering matches
Performance Issue / Memory Leak when trying to play a match. Game gets so slow it becomes unplayable. This only started with ECL update.
The only workaround is closing the game and re-opening it. Then, once rejoined in the game, it suddenly works perfectly with no issues.
2 votes -
Can't open TMNT pre-release packs
I was able to open all of the packs I purchased as well as the three sent to everybody. However, the six packs I was supposed to get for pre-release remain locked, saying "available March 3, 2026
3 votes -
Unable to perform game actions in pick two turtles draft
I cracked a mutagen token to put a counter on a creature and the game froze up causing me to time out of pick two draft
2 votes -
Pick two cards TMNT DRAFT event
I was creating my deck for the event when it suddenly promoted that deck craeation failed. It kicked me out and had to work my way back to that event but when I tried again the same error happened. I opted to exit the app and restart again. When I logged back in it appeared as if my game ended. Because it was requiring me for gold or diamonds to play. I haven’t even built and played the deck I drafted. I lost 1 draft token because of this.
2 votes -
Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to play the new set as I fear my game will freeze and I'll be awarded a loss, losing my money.
I beg for any acknowledgement on this issue, or any hope on y'all fixing it.
I've got screenshots of every one of these instancesI've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…3 votes -
Ogre Slumlord not triggering
Ogre Slumlord gives the player the choice to make a 1/1 rat token whenever a non-token creature dies (assuming Ogre Slumlord remains on the battlefield when the trigger is resolved). When playing on Android, this ability never triggers and does not allow the player the option to create these tokens. In this specific instance, the deck in question was a "Vren, the Relentless" commander deck and the creatures killed were destroyed (not exiled) by instant and sorcery cards.
2 votes -
Spiralling cards
Hi, I have more and more matches where my opponents play the cads "Bloodthirsty Conqueror" and "Enduring Tenacity". As soon as one of the cards activates, I loose in one move, because the effect (I loose one live, opponent wins one live) never ends. This seems not to be in the spirit of the game.
3 votes -
Deck Builder/Editor
Version: 2026.55.10.11072.1228610
Platform: Windows(Steam) and Mobile(Android)When going to edit an existing deck, you cannot change the minion associated it with, nor can you change the format. The minions simply do not populate, while the format seems to be hidden behind the deck stats and does not allow you to either click or scroll through them. The minions should populate and allow you to select a new option. The format selector should dropdown in front of the stats and allow you to change it after the deck has been created.
3 votes -
mastery pass
I did not receive the correct mastery pass rewards for Lorwyn Eclipsed Mastery Pass. I got the wrong 3 packs for the 4th level, I received a different standard pack and not the Lorwyn packs that are advertised, and I only got 1 mythic card for the 8th level, despite it advertising that I should have gotten 3.
4 votes -
Tedious monocolor matchmaking in Hitoric Play
Last two months matchmaking in Historic Play is absolute pain. 90% of decks I am matched against are mono. I myself am iusing a wide variety of dual colored decks.
2 votes -
Token destruction bug still present
The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I don’t buy, why am I going to spend money when the game not only doesn’t work but the devs won’t even do so much as acknowledge the issue when you can find 100’s of reports on it over the past week. It’s greedy and pathetic. And frankly, I’m about to make a deck to exploit the issue too and cheese myself into ranking high enough for tournament entry. Maybe then they’ll do something about it.
The token destruction bug that locks you out of moving is still present. Wizards will upload new shop items, new limited time events, new accessories, all while the game still isn’t playable. I’m now seeing decks constructed specifically with the purpose of setting you up with tokens and then popping them so you’re locked out of moving and forced to close the app and reboot it, loosing the game. This is not longer just an inconvenience, this now now effecting competitive ranking. I’ve been playing arena for about half a year now. This will be the first battlepass I don’t…
3 votes -
After TMNT update game is crashing all the time
After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.
2 votes
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