MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10237 results found
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Rally the Monastery Bug
Was not given the opportunity to cast Rally the Monastery after countering a Get Lost on my end step with a spell pierce.
(I had the correct colors of mana available and there was no High Noon or similar effect preventing me from being able to cast it)1 vote -
Quick Draft Edges of Eternities
Before my last match, I replaced the only "Icecave Crasher" in my deck with "Drix Fatemaker" and clicked the "Done" button to start a new duel. In my opening hand, however, "Icecave Crasher" was back and remained for the rest of the match (a loss unfortunately ). Back in the menu, I checked to see if I had made a mistake by not dragging out the card I wanted to remove, but everything was exactly as it should be: "Icecave" out and "Drix" in. I’m playing on a MacBook via Steam. I’ve just uploaded the log (I hope it helps). Thanks for your attention.
Before my last match, I replaced the only "Icecave Crasher" in my deck with "Drix Fatemaker" and clicked the "Done" button to start a new duel. In my opening hand, however, "Icecave Crasher" was back and remained for the rest of the match (a loss unfortunately ). Back in the menu, I checked to see if I had made a mistake by not dragging out the card I wanted to remove, but everything was exactly as it should be: "Icecave" out and "Drix" in. I’m playing on a MacBook via Steam. I’ve just uploaded the log (I hope it helps).…
1 vote -
Kicked me out of game and force a loss
Was playing a historic event and got kicked out of my game. I went to start another a it popped me in post combat causing a loss - FIX THIS
1 vote -
Bug
I can't access the game, it's giving an error!
1 vote -
Elspeth, Storm Slayer’s Token Doubling Effect Did Not Trigger with Shiko, Paragon of the Way
During a game in MTG Arena, I had Elspeth, Storm Slayer on the battlefield. Her static ability states:
“If one or more tokens would be created under your control, twice that many of those tokens are created instead.”While Elspeth was on the battlefield, I cast Shiko, Paragon of the Way, and chose Screaming Nemesis in my graveyard.
Shiko’s ability should create one token copy of Screaming Nemesis. With Elspeth’s doubling effect, I expected two token copies to be created.
However, only one token was created.It seems that Elspeth’s doubling effect did not apply in this interaction, which appears to be a bug.
Please investigate this issue. Thank you!During a game in MTG Arena, I had Elspeth, Storm Slayer on the battlefield. Her static ability states:
“If one or more tokens would be created under your control, twice that many of those tokens are created instead.”While Elspeth was on the battlefield, I cast Shiko, Paragon of the Way, and chose Screaming Nemesis in my graveyard.
Shiko’s ability should create one token copy of Screaming Nemesis. With Elspeth’s doubling effect, I expected two token copies to be created.
However, only one token was created.It seems that Elspeth’s doubling effect did not apply in this interaction, which appears…
2 votes -
Too many cards in hand
Not being able to play cards because they are not on the screen
4 votes -
BUG - Foundations Set Mastery not showing s completed despite owning 4 of every card in the set.
Foundations set Mastery not showing as completed when I have collected 4 of each card. Colorless uncommons showing as missing two cards but I have 4 of every card in the set and 4 of every card in the Foundations Jumpstart set.
5 votes -
Bug with Boommobile
I was trying to use the Exhaust hability when the vehicle joined the battlefield, but couldn't.
5 votes -
Did not recieve a new packet in Jump In
I entered a jump in event, hoping to earn some new cards from aether drift, however, in my first selection of packs, all of the packets are ones I've already selected. This is a bug and not intended behavior.
5 votes -
Windcrag siege - tarkik: dragonstorm not received after purchase with orb.
Cant add to deck or be found in search.
1 vote -
ygra leyline of the void
Ygra, Eater of All is still getting counters while an opposing Leyline of the Void is in play. The food should never touch the graveyard, and Ygra should not get those counters.
1 vote -
Account error after most recent update
My computer won't start Arena
My laptop does, they both run the same version of windows
The error shows that there's a problem with updating/fetching it's earlier dataIt won't even start the game on my computer even after reinstalling and checking for corrupt savefiles
2 votes -
Max speed
During a draft match I was unable neither activate my max speed abilitys neither they trigger. I think it could be because my opponent exchanged control of my creature with max speed; but the rest of the game, with new cards I drew, it didn't work.
2 votes -
your mistake is confusing randomness with realism.
Your response, assuring me that the algorithms are “working as intended,” only reinforces my concern—not relieves it. If this is the intended behavior, then the design itself is the problem. The company's stated goal is to simulate “true randomness,” but the mistake here is confusing randomness with realism. Magic: The Gathering is not a purely random game—it’s a game of tuned variance and controlled chaos. Real-world shuffling, while imperfect, produces gameplay that feels consistent, engaging, and skill-rewarding. Your system, on the other hand, produces hands and draw sequences so far outside of statistical expectation that it actively punishes strategic deckbuilding and rewards variance abuse. After thousands of games and hundreds of thousands of card draws, I have encountered absurdly improbable patterns that would be laughed out of any serious statistical analysis. The odds of experiencing these anomalies repeatedly are so astronomical that either your shuffle system is misfiring catastrophically or it is deliberately engineered to create artificial swings in game flow. If the latter is true, that’s not a bug—it’s a betrayal. And let’s not hide behind “everyone plays under the same system.” That’s not a defense. If the system is flawed, universally applying that flaw doesn’t make it fair—it just makes it equally broken. A slot machine doesn’t become a skill game just because everyone gets the same odds. You’ve built an excellent digital platform around a game loved for its depth, nuance, and precision. But the shuffler undermines all of that. The data proves it, the community feels it, and your dismissive response ignores it. Fix the foundation. You don’t need to reinvent randomness—you need to reproduce reality.
Your response, assuring me that the algorithms are “working as intended,” only reinforces my concern—not relieves it. If this is the intended behavior, then the design itself is the problem. The company's stated goal is to simulate “true randomness,” but the mistake here is confusing randomness with realism. Magic: The Gathering is not a purely random game—it’s a game of tuned variance and controlled chaos. Real-world shuffling, while imperfect, produces gameplay that feels consistent, engaging, and skill-rewarding. Your system, on the other hand, produces hands and draw sequences so far outside of statistical expectation that it actively punishes strategic deckbuilding…
2 votes -
I have given a loss although my opponent has conceded in pioneer ranked bo3
I have given a loss although my opponent has conceded in pioneer ranked bo3. I was playing MG ramp vs selesnya angels.
2 votes -
Codex Description for Pioneer and Historic is blocked by card
In Codex of the Multiverse / Ways to Play /Formats / Constructed, the Pioneer and Historic descriptions are blocked by an Alchemy card. Device I am using is the iPad Air 4th generation.
2 votes -
Did not get proper mastery points
I was at 0/1000 mastery points level 66. I won and completed a 750 quest at the same time but it put me at 575 when it should have been 775. I really only noticed because I'm paying extra attention trying to finish up my pass.
0 votes -
Pactdoll terror
Pactdoll terror failed to trigger after casting deathless pilot. Pactdoll terror was in play, on my turn I moved the pilot from my grave yard to my hand then cast deathless pilot and Pactdoll didn’t trigger its ability. It’s great that I paid real money and built a draft deck around Pactdoll for the mechanic to not work.
1 vote -
unable to load into the game (download doesnt go all the way)
I am not able to load the game fully after patches. I start the clien and than it stops downloading after asking me to reload assets.
2 votes -
Stop rigging matches
You just rigged a match against me, I was playing against a high cost deck, they needed at least 6 lands, what does MTG do, makes sure both games I have 6 lands to match what the other player needed. My whole deck is basically one drops, I didn't draw any of my 6 draw spells, any of my 6 counter spells or any of my 6 protection spells, what did I draw only creatures of which there are 20. I have 20 lands in the deck, yall had me out here with 8 ******* lands both games. I drew 40 percent of my lands both games, my opponent however got everything they needed. Basically they rigged both matches to make sure the high cost deck won. Stop making my deck match what the other ******* players need. Start being like the chess sites and show the match parameters in the entirety or lose everyone I know as a customer. Conclusion reached, 50 percent of all matches are against employees, and they cheat to win, this is why they hide the logs behind a file only they can read, they don't want you to see how much they are cheating.
You just rigged a match against me, I was playing against a high cost deck, they needed at least 6 lands, what does MTG do, makes sure both games I have 6 lands to match what the other player needed. My whole deck is basically one drops, I didn't draw any of my 6 draw spells, any of my 6 counter spells or any of my 6 protection spells, what did I draw only creatures of which there are 20. I have 20 lands in the deck, yall had me out here with 8 ******* lands both games. I drew…
7 votes
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